Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Metro Credit Union vs Summit Credit Union

Metro Credit Union 4.9★ · Free to download 75
Winner Metro Credit Union
Summit Credit Union 4.7★ · Free to download · ⚠ stale 65

Choose Metro Credit Union for a more reliable app experience and better customer service.

Metro Credit Union has a higher lifetime rating and generally more positive feedback regarding its customer service and app usability. While both apps have their issues, Metro's users report fewer critical problems compared to Summit's users, who frequently mention app reliability and user experience challenges.

Head to head

features edge: Metro Credit UnionR47R59R104R72
Metro Credit Union Metro offers remote deposit and easy account management, with users appreciating its convenience and customization options.
Summit Credit Union Summit has a feature-rich app but users find it cluttered and less intuitive, often struggling with navigation.
ease of use edge: Metro Credit UnionR21R31R72R89
Metro Credit Union Users find Metro's app easy to navigate and user-friendly, despite some login issues.
Summit Credit Union Summit's app is described as clunky and unintuitive, with many users frustrated by the new layout and frequent login problems.
reliability edge: Metro Credit UnionR44R22R64R81
Metro Credit Union While Metro has faced complaints about crashes and slow updates, many users still report a reliable experience overall.
Summit Credit Union Summit users frequently report app crashes and maintenance issues, leading to significant frustration.
price/value edge: Metro Credit UnionR39R86R105
Metro Credit Union Metro is free to use and offers good customer service, making it a valuable choice for users.
Summit Credit Union Summit is also free but users have expressed dissatisfaction with fees and service quality, impacting perceived value.
support edge: Metro Credit UnionR35R114R61R117
Metro Credit Union Metro's customer service is frequently praised, with users feeling valued and supported.
Summit Credit Union Summit users report mixed experiences, with some expressing frustration over customer service responsiveness.
Pick Metro Credit Union if

you value a reliable app experience and strong customer support.

Pick Summit Credit Union if

you prefer a feature-rich app and are willing to navigate potential usability issues.

Evidence note: Metro's reviews are generally more positive, with fewer critical complaints compared to Summit, which has a higher volume of negative feedback about app functionality.

Frequently asked

Which app has better customer service?
Metro Credit Union is noted for its excellent customer service, with many users praising the responsiveness and helpfulness of staff, while Summit has mixed reviews on support quality.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R47] Metro Credit Union 5/5 · US Love the app: Metro credit union is a amazing bank. I love using the mobile app. It’s easy to use, very convenient and I love the option to deposit checks remotely. If you are looking for a bank that treats you like they have known you for years and a easy to use online source metro is for you!!!!
  2. [R59] Metro Credit Union 5/5 · US Great features: I really like how I can see all the accounts I’m associated with on one screen with one login. Easy to use and I like that I can hide and rearrange all my accounts.
  3. [R104] Summit Credit Union 5/5 · US LOVE ❤️ So easy to use!!!: App is so easy to use and I LOVE all of the new features that help me manage and my money and make sure I am on track. This app is jam-packed with amazing tools - seriously there are too many things to list - my favs are dashboard view, the spending analysis, the ability to check on my CD’s, the balance widget (game-changer) and the spending alerts. Even though there are
  4. [R72] Summit Credit Union 3/5 · US Polished Look. Painful Use.: The recent app update is perplexing. The new UI is clunky, unintuitive, and frustrating to use. Switching between credit cards and checking/savings accounts now requires adding separate profiles, creating unnecessary complexity and extra taps. The main view is cluttered with unnecessary tiles and analysis features, making it harder to access essential banking tools qui
  5. [R21] Metro Credit Union 5/5 · US #lovemyMetro: The app is such a great tool! Easy to use and the convenience of checking my account at the touch of my fingertip is a GAME CHANGER! When I do go inside the bank or thru the drive thru, the tellers & bankers are genuinely glad to help you and answer questions, good conversation even for a short time. Even over the phone, great customer service is consistent. After experiencing other
  6. [R31] Metro Credit Union 5/5 · US Convenient: I love how the app is easy to use
  7. [R89] Summit Credit Union 5/5 · US Works for me: The app is easy to use. The service is always great!
  8. [R44] Metro Credit Union 2/5 · US Eh: It's been months of glitches, crashes, one thing after another. Finally seems to be working decent the past month, but we will see how long it works before the next set of issues. One of the most unreliable apps I own. Between the unreliable app and the customer service, seriously debating on changing banks.
  9. [R22] Metro Credit Union 1/5 · US Horrible: It crashes all the time idk what’s been going on with it but it won’t open and crashes all the time it’s annoying at this point
  10. [R64] Summit Credit Union 2/5 · US App seems to be under maintenance a lot.: It’s seems like I am unable to get into my app with unknown errors that relate to app maintenance, being given errors with no solution when I need access to my money now, not later.
  11. [R81] Summit Credit Union 3/5 · US App does not work half the time: The app used to be great, never really had problems getting on it. Recently the app has been having a lot of problems where it will say service is unavailable. This can be crucial if you need to move money around. These unavailable issues have been a lot more common recently. Everything else on the app works well. Until this problem is fixed it will stay at a 3 for
  12. [R39] Metro Credit Union 5/5 · US LOVE our Credit Union: My family moved out of NE about 10 years ago. We decided to keep our accounts open with Metro FCU because of their awesome service to our family. So glad we did because they have continued to give us the BEST customer service! GREAT JOB Metro FCU!
  13. [R86] Summit Credit Union 5/5 · US Great Relationship: I’ve been with Summit Credit Union for 33 years. They have always been the financial mentor and partner I can count on.
  14. [R105] Summit Credit Union 3/5 · US Great app, questionable services: Their overdraft fees are illegal. Always call to get removed.
  15. [R35] Metro Credit Union 5/5 · US Review: In my time of need Metro credit Union was there for me, they answered all my questions. They always answer the phone and no matter how silly I feel about not knowing something their never condescending towards me or make me feel less than. To them no question is a silly one! You have very well versed employees that know how to handle multicultural neighborhoods you make us feel as if black
  16. [R114] Summit Credit Union 5/5 · US Summit Review: I love Summit Credit Union. Their customer service is second to none! And they really care about senior citizens. They go above and beyond to make sure we seniors don’t get scammed!
  17. [R61] Summit Credit Union 1/5 · US Prove you are human: After being on basic hold for 25 min trying to solve this continuous loop of “proof you are human” code…… still not working! Had to hang up as I couldn’t wait any longer. No IT Dept to assist on the phone. Frustrating to say the least!
  18. [R117] Summit Credit Union 1/5 · US Fraud: Summit used to be a great place to bank, then someone tries to commit fraud on my account and summit closes my account permanently! They left my savings account open, and they found the culprit behind the fraud & still kept my account closed! Not cool Summit!!!!!

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store