Metro Credit Union vs Canvas Credit Union

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R8] Metro Credit Union 4/5 · US Doesn’t let me change the date when transferring funds: This new version won’t let me change the date when I’m transferring funds
2. [R38] Metro Credit Union 1/5 · US Cannot deposit the check: Cannot deposit the check which is the only reason I use this app...said "not eligible" after updated. Very disappointed.
3. [R67] Canvas Credit Union 1/5 · US Check deposits don’t work: Doesn’t take check deposits even though pictures are clear
4. [R114] Canvas Credit Union 1/5 · US CAN’T DEPOSIT CHECK VIA MOBILE: It’s been weeks now since the update broke our ability to deposit checks via the mobile app, and there is no information about it anywhere, no one to ask, and no fix. I’m working on moving my accounts to another institution altogether now. Thanks, Canvas, and BYE
5. [R21] Metro Credit Union 5/5 · US #lovemyMetro: The app is such a great tool! Easy to use and the convenience of checking my account at the touch of my fingertip is a GAME CHANGER! When I do go inside the bank or thru the drive thru, the tellers & bankers are genuinely glad to help you and answer questions, good conversation even for a short time. Even over the phone, great customer service is consistent. After experiencing other
6. [R37] Metro Credit Union 5/5 · US Great: Easy to use interface. Love the app. I do most of my banking on it.
7. [R66] Canvas Credit Union 3/5 · US App keeps crashing/logging me out: Everything has been really great with the app for a long time until recently. I opened it up and I was logged out. Couldn’t log back in with my face had to reset my password and get back into the app. Now, even after logging in with Face ID, Apple randomly log me out and send me back to the main login screen. it happened after I logged in to see transfers and as
8. [R92] Canvas Credit Union 1/5 · US hate new app: The new app is horrible. It logs me out every time. I am trying withdrawal money and I can’t transfer money into a certain account because I can’t get into the stupid app. What if this was an emergency and I needed cash? I wish they would fix this asap.
9. [R6] Metro Credit Union 3/5 · US Bank is great, app is awful: App constantly freezes when trying to open it.
10. [R42] Metro Credit Union 1/5 · US Very Slow!!!: App is slow and crashes a lot.
11. [R82] Canvas Credit Union 1/5 · US Terrible App: This app is terrible. Not user friendly at all. Their customer support is not good either. Customer support literally tells me NOT to use the app and to either call in or use their website. I am unable to link external accounts to transfer funds in the app and customer support has been no help. I have spent almost a year trying to get this sorted out and have not found any solutions.
12. [R2] Metro Credit Union 5/5 · US Review of metro Credit Union: Metro credit Union is the best credit union that I have ever tried. I recommend them to anyone.
13. [R19] Metro Credit Union 5/5 · US Bank for the people!: Love the bank, staff and the services provided by the bank!!
14. [R90] Canvas Credit Union 1/5 · US The worst banking app I’ve ever used!!: I’ve been trying to use the Zelle function for three days now and it never wants to work!! This is the worst bank I’ve ever had and I’ve had Wells Fargo… I feel they care more about their appearance then the actual banking system that they think is so wonderful. You walk into their branch and it smells like Abercrombie, instead worrying about the materialist
15. [R118] Canvas Credit Union 1/5 · US Worst banking app ever: For some reason, my reviews aren’t getting posted. So I’ll just continue to leave one star reviews. This new update stripped members of all features. The only thing I can do is view my balances. That’s it. No mobile deposit, transfers, etc. Time to find a new credit Union that actually takes the time to create useable apps for their members. Things have just been going down
16. [R35] Metro Credit Union 5/5 · US Review: In my time of need Metro credit Union was there for me, they answered all my questions. They always answer the phone and no matter how silly I feel about not knowing something their never condescending towards me or make me feel less than. To them no question is a silly one! You have very well versed employees that know how to handle multicultural neighborhoods you make us feel as if black
17. [R45] Metro Credit Union 5/5 · US Stellar: Love the service. In person, on the phone always there to help. Even us older folks who sometimes need a little patience. Thank you
18. [R100] Canvas Credit Union 1/5 · US They’ll cause problems then send you to collections over it: Don’t ever call them asking for help fixing an issue they helped create unless you feel like being dehumanized, belittled and laughed at by the rudest “customer service” people you’ve ever had the misfortune of interacting with. Gross
19. [R76] Canvas Credit Union 1/5 · US Customer support: This bank will shut off your card without warning no reason I have no help whatsoever. I have an emergency and there’s no way for me to contact. They’re never available when you need them. System is always failing online app ATMs never work.