Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

CentralMOBILE vs ICCU Mobile Banking

CentralMOBILE 4.8★ · Free to download 40
Winner ICCU Mobile Banking
ICCU Mobile Banking 4.9★ · Free to download 70

ICCU Mobile Banking is the better choice due to its generally more stable performance and a wider range of praised features, despite some recent issues, while CentralMOBILE suffers from persistent login and crashing problems.

Full reviews: CentralMOBILE · ICCU Mobile Banking

ICCU Mobile Banking generally offers a more reliable experience with praised features like easy transfers and new account creation, though recent updates have introduced some glitches. CentralMOBILE, while having a loyal user base, is plagued by frequent login failures, app crashes, and compatibility issues with newer operating systems.

Head to head

Reliability & Stability edge: ICCU Mobile BankingR1R3R4R9
CentralMOBILE CentralMOBILE users frequently report issues with the app not working, crashing upon opening, and failing to log them in, especially after iOS updates R1R3R4R9. Some users mention these problems have persisted for years .
ICCU Mobile Banking ICCU Mobile Banking users also experience reliability issues, including the app being slow, glitching, or not responding . However, many users still praise its ease of use and consistent performance for daily tasks .
Features & Functionality edge: ICCU Mobile BankingR26R40R50R56
CentralMOBILE CentralMOBILE allows users to transfer money, check balances, and deposit checks R26R40R50R56. However, users report issues with external transfers R7, inability to view receipts , difficulty linking multiple accounts , and Face ID/Touch ID often not working R40. The app also lacks account and routing numbers .
ICCU Mobile Banking ICCU Mobile Banking offers features like easy account viewing, money transfers, mobile deposit, bill pay, and the ability to open new accounts or CDs . However, some users report mobile deposit getting worse with updates R73, issues with linking external accounts , and a lack of Zelle R86.
User Experience & Interface edge: ICCU Mobile BankingR40R42R52R13
CentralMOBILE CentralMOBILE is described as simple and easy to navigate by some R40R42R52. However, many find the user experience awful due to sluggishness, abrupt exits, and constant errors R13. Notifications for scheduled maintenance are often missing, leading to locked accounts .
ICCU Mobile Banking ICCU Mobile Banking is generally found to be easy to use and intuitive . Some users express frustration with pending transactions not being reflected in the total balance , delayed notifications , and frequent re-verification requests .
Customer Support & Service edge: ICCU Mobile BankingR2R5R8R11
CentralMOBILE CentralMOBILE users praise the bank's customer service, describing employees as helpful, kind, and going the extra mile R2R5R8R11. However, some report being told to use the website when the app fails R4 or that the bank didn't know how to fix app issues .
ICCU Mobile Banking ICCU Mobile Banking receives high praise for its excellent customer service, with staff described as friendly, helpful, supportive, and knowledgeable . Some users report customer service being unable to resolve app issues like linking accounts .
Pick CentralMOBILE if

You are an existing Central Bank customer who values strong in-person banking relationships and customer service, and you are willing to tolerate frequent app issues or use the website as an alternative R2R5R8R11.

Pick ICCU Mobile Banking if

You prioritize an app that is generally intuitive for daily banking tasks like checking balances, transferring money, and mobile deposits, and you value a bank with highly praised customer service, even if there are occasional glitches or missing features like Zelle .

Evidence note: Both apps are free to download, so there is no free-vs-paid asymmetry. CentralMOBILE has a significantly smaller number of reviews compared to ICCU Mobile Banking, which might skew the perception of its issues more prominently. Many of CentralMOBILE's recent negative reviews focus heavily on app crashes and login failures, particularly with iOS updates, suggesting a decline in recent performance despite a higher lifetime rating. ICCU also has recent negative reviews, but they are more varied and often balanced by strong positive feedback on overall service.

Frequently asked

Does CentralMOBILE work with iOS 16?
Many users report that CentralMOBILE crashes immediately or does not open at all after updating their iPhone to iOS 16 R9R10R18R39. Some users also experienced similar issues with previous iOS updates .
Can I make external transfers with CentralMOBILE?
Users report issues with making external transfers using CentralMOBILE, with the app kicking them out of the program R7.
Does ICCU Mobile Banking have Zelle?
According to user reviews, ICCU Mobile Banking does not have a Zelle feature, which some users find unsatisfactory for a mobile banking app R86.
Are there issues with mobile deposit in ICCU Mobile Banking?
Some users report that the mobile deposit feature in ICCU Mobile Banking has gotten slower and worse with updates, frequently encountering programming errors despite clear camera images R73.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R1] CentralMOBILE 2/5 · US Not working often: Too many times this app is not working or temporarily out of service
  2. [R3] CentralMOBILE 3/5 · US App not signing in: This app is overall really good and I like central bank. The app will not log me in about 1/3 of the time. I’ll have to wait a few hours and try again this epically happens at night for some reason. I also switched from android to apple and the problem seems consistent across both platforms.
  3. [R4] CentralMOBILE 1/5 · US App login terrible: Logging into the app is horrible consistently won’t login saying sorry for the inconvenience. Then I go to the website and login without issue, back to the app no can do. I’ve reset my password multiple times for no reason because the app won’t let me login. This app is trash better off just saving the website in your browser and accessing that way.
  4. [R9] CentralMOBILE 3/5 · US Problems: The app is not working with iOS 16. It crashes immediately upon opening.
  5. [R26] CentralMOBILE 5/5 · US Easy to manage my accounts: I can transfer money easily or check my bank balance within seconds. Love the ability to deposit checks from home. No technical issues ever.
  6. [R40] CentralMOBILE 5/5 · US Fantastic: Great App. Easy to use and very easy to navigate through your accounts. Mobile deposit is easy to use!!! Thanks Central Bank. FaceID never works on this app.
  7. [R50] CentralMOBILE 5/5 · US Very Nice Central Bank!: I love the app and my wife uses the iPad version. Mobile deposit is the best thing ever. I can pay bills fast and transfers to other people is really nice.
  8. [R56] CentralMOBILE 5/5 · US Works great: Use often to deposit checks and occasionally to pay bills. Works well. usually any problems are my own user errors.
  9. [R42] CentralMOBILE 5/5 · US Central Bank App: The Central Bank App is simple, uncomplicated & easy to use which makes banking a pleasure!
  10. [R52] CentralMOBILE 5/5 · US Great App: Very convenient!
  11. [R13] CentralMOBILE 2/5 · US Awful user experience: The app is awful. It’s down/offline more than it’s up, then exits out abruptly and is very sluggish. I end up using the website more often which isn’t convenient.
  12. [R2] CentralMOBILE 5/5 · US The best bank: The best company also the best BANK
  13. [R5] CentralMOBILE 4/5 · US Best Bank: CB mobile app is superb just like their employees.
  14. [R8] CentralMOBILE 5/5 · US Local service: Central Bank is like family! They always go the extra mile to help with my banking needs
  15. [R11] CentralMOBILE 4/5 · US Central has been helpful: Had a stroke and they worked with me being very patient helping me keep my account straight!!
  16. [R10] CentralMOBILE 1/5 · US Doesn’t work: They need to invest in updating their system. This app just closes immediately when I try and open it. I’ve deleted and reinstalled, updated. Still just closes and I have a newer phone.
  17. [R18] CentralMOBILE 5/5 · US not capable with IOS 16: I love this app but it is not allowing me to get on the app ever since I updated to IOS 16. It just closes out.
  18. [R39] CentralMOBILE 1/5 · US Does not work with iOS 16: App crashes immediately now after updating iPhone to iOS 16.
  19. [R7] CentralMOBILE 2/5 · US Needs fixing: Can NOT make external transfers using CENTRALMOBILE APP. It keeps kicking out of the peogram.
  20. [R86] ICCU Mobile Banking 2/5 · US Unsatisfied: The app doesn't have a Zelle feature. What kind of mobile banking app doesn't have Zelle
  21. [R73] ICCU Mobile Banking 2/5 · US Mobile deposit getting worse every update.: I have been with ICCU for about 8 years and have had multiple loans and accounts with them. The mobile deposit feature was pretty good the first few years but as they “update“ the App it just gets slower and worse for the end user. Many times it has errors like resolve problem and the camera image is clear and on auto capture so it has to be progra

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store