Head-to-head
EarnIn vs Brigit
EarnIn
65
Winner
Brigit
Brigit
70
Brigit has a slight edge over EarnIn due to its more consistent service and clearer fee structure, despite both apps facing similar criticisms regarding customer service and advance limits.
Both EarnIn and Brigit offer cash advances to help users between paychecks, with many praising their ability to provide quick funds in emergencies. However, both also face significant criticism regarding customer service, unexpected charges, and issues with bank connectivity and advance limits.
Head to head
EarnIn EarnIn users appreciate the app for providing quick cash advances, often citing it as a lifesaver for emergencies like vet bills, groceries, or gas R22R24. However, many users report issues with inconsistent advance amounts, with some experiencing reductions in their daily or pay period limits without clear reasons R15R53. Some users also find the app pointless if it doesn't allow transfers when their account is negative R7.
Brigit Brigit is praised for being a reliable source of quick cash advances, with users calling it a 'life saver' and 'blessing' for financial needs . However, a common complaint is that the advance amounts are often low, with many users reporting being approved for only $50 or $85, which they find insufficient for their needs R66R67. Some users also report issues with the app not updating their eligibility or taking too long to process repayments .
EarnIn EarnIn is generally described as easy to use and seamless by many satisfied users R14R18. The app is noted for being reliable in delivering funds on time R11. However, some users experience significant issues with bank connectivity, especially when changing banks, leading to overdraft fees R9. There are also reports of the app not refreshing account information promptly and issues with the new GPS feature for work verification .
Brigit Brigit is often described as fast, easy, and convenient by its users . Many appreciate the smooth transaction process for receiving cash . Conversely, numerous users report persistent problems with bank disconnections and getting stuck in verification loops . There are also complaints about slow processing times for repayments, sometimes taking up to a week to clear .
EarnIn EarnIn operates with optional tips and a fee for instant transfers, which some users find acceptable and transparent R14R38. However, many users express confusion or disappointment over the tipping aspect, especially when combined with fees R6. There are also serious accusations of unauthorized charges and money being taken out of accounts without clear reasons or consent R1R23.
Brigit Brigit charges an $8.99 monthly subscription fee, which is a major point of contention for many users R63R87. Numerous reviews accuse Brigit of hidden charges, unauthorized charges, and continuing to charge users even after cancellation . Users feel they are paying for a service that doesn't always deliver sufficient value, especially with low advance limits R66.
EarnIn EarnIn's customer service is a significant pain point for many users, with complaints ranging from unresponsiveness to being unhelpful R1R10R43R45. Users report difficulty contacting support to fix issues like incorrect charges or account problems R1R10. Some describe the support as bots repeating scripts, offering no real assistance R43.
Brigit Brigit also receives widespread criticism for its customer service. Users report difficulty getting in touch with real people, long response times, and unhelpful support that often reads from scripts . There are specific complaints about support not responding after 24 hours and only communicating via email .
Pick EarnIn if
you prefer a model with optional tips and instant transfer fees over a monthly subscription, and value an app that many find easy to use for quick advances R14R18R38.
Pick Brigit if
you are looking for a reliable cash advance service that many users praise for being a 'life saver' in a pinch, despite the monthly subscription fee and potential for lower advance amounts .
Evidence note: Both apps have a significant number of negative reviews, often highlighting similar issues. The free-to-download nature of both apps means that some negative feedback might stem from users who are not fully aware of or unwilling to pay for premium features or fees.
Frequently asked
What are the main fees for EarnIn and Brigit?
Do EarnIn and Brigit have good customer service?
Can I get a large cash advance from these apps?
What reviewers actually said
Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.
- [R7] EarnIn Pointless App: This is pointless. If you can’t transfer money when your account is in the negative - what’s the point??
- [R15] EarnIn Zero benefits for long term customers: I know now what to expect from earnings app & the un reliability when it comes to having the funds available when I need them to pay bills is something I unfortunately can’t risk. I’ve never payed late but the needle is constantly pushed back, I use to be able to withdraw 1250$ per pay period then they reduced it to 1100$ with zero valid reasons as to why. I
- [R22] EarnIn Great for emergencies: This app has helped me so much! Anytime I’m low on funds I can just borrow and pay back later. Awesome for emergencies.
- [R24] EarnIn Blessing: It’s important to know that this service can get you stuck in a loop of borrow and repay. So use sparingly. But whenever I get in the loop I can easily get out. This service has been a life saver for emergency vet bills, last minute groceries, unexpected medical expenses and gas tank refills on many occasions. People like me who don’t have much saved up it has helped me so much when I ne
- [R9] EarnIn Changing Banks: I really like EarnIn but I needed to change banks. I changed it they still used my old account. Now I have overdraft fees!!!
- [R11] EarnIn Always on Time: Always there when needed
- [R14] EarnIn Nice app and service: I enjoy the Earnin app and the service is really simple and seamless. All the fees (which are extremely minimal) are up front and easy to understand. I was skeptical of something like this before, but it’s been a really nice thing to know I have when and if I need it.
- [R18] EarnIn Easy to use: Earnin has always worked well for me and is easy to use.
- [R1] EarnIn Stolen: They have taken over 700$ in pay back before time it was 499$ and now and extra 300 was taken out of my account and no you can not contact customer service or support to fix this issue so im out an extra 300$ out of my paycheck never again it is being deleted after tears with them
- [R6] EarnIn Earnin: I enjoy this app but when I request amount of funds it automatically send me whole 100.00 which I don’t need therefore this is a great apps. I notice the charge a fee if you need immediately or you have to wait one or two business day to receive your funds in your account.i notice I tips some time unfortunately when it time to repay the money back it seem I pay more back. I’m trying to und
- [R23] EarnIn Refuse to refund unauthorized charges: I am shocked by the experience I went through with this card and unauthorized charges. They claimed because a digital token was used, they could not prove any fraud took place and refused to refund the charges. Mind you this after I presented evidence that I’ve never used the card before at the specific store sites and showed someone trying to use my card AGA
- [R10] EarnIn Poor Customer Service: They will take your money and they dont care about helping give anything unless you pay extra
- [R43] EarnIn Not worth it: The customer support team is full of bots that repeat the same response. The customer support when a human eventually responds repeat the same information that the bot provides. I was using the app for over a year and I’ve encountered issues with how the daily max reset. I was also made aware that regardless of your good history with the platform that is not taken into consideration
- [R45] EarnIn Awful: Agents don’t listen and I basically spent 30 minutes to an hour to find out that I wasn’t going to be able to use the app
- [R38] EarnIn Lifesaver: I have never been very smart with my money. I’ve left myself in situations where I need money before payday, I try not to let that happen very much. This app is great for when you’re in a pickle. Yes there’s a $3.99 fee for transferring instantly and yes they do ask for a tip, but you can choose the amount and I personally believe it’s worth it.
- [R63] Brigit Review: I don’t understand the 8.99 monthly subscription.
- [R87] Brigit DONT DOWNLOAD: It let you borrow but with aubscription? For what? Of the wants to help then it will just lend! And cash advances fee? They just wanted to get the money fast lol. And they loans link, try it if you want. Be ready to receive spams lol
- [R53] EarnIn Do not use: Ive used this app for a while now and they always lowball me and the support is no help. I would recommend using a different service before ever looking into them. The only increased my borrow amount once and then decreased it which feels like a scam to get money especially with all their fees!
- [R66] Brigit It’s very meh: I had this app for over a year and never was approved for anything more than $85. I always paid on time. Basically worthless to pay so much money a month for that.
- [R67] Brigit Dave offered me 300$: You guys offered me 50$ insane what’s 50$ gonna help? That’s not even a tank of gas
Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store