Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

My CFCU Mobile vs Founders FCU

My CFCU Mobile 4.8★ · Free to download 60
Winner Founders FCU
Founders FCU 4.7★ · Free to download 80

Founders FCU is the better choice due to its more consistent reliability and user-friendly experience, despite My CFCU Mobile's recent update.

Full reviews: My CFCU Mobile · Founders FCU

My CFCU Mobile recently updated its app, but users report numerous issues including non-functional facial recognition, Zelle problems, and frequent crashes. Founders FCU, while described as basic by some, generally offers a more stable and easy-to-use experience for essential banking functions.

Head to head

Features edge: Founders FCUR1R4R15R16
My CFCU Mobile My CFCU Mobile users frequently complain about the lack of Zelle, making money transfers difficult R1R4R21R23. Some also report issues with mobile check deposit not working R20R24 and difficulty choosing accounts for bill payments R15. There are also issues with Plaid integration R16R19.
Founders FCU Founders FCU users generally find the app allows them to do all major transactions with ease . However, some users note the app is basic and lacks advanced features compared to other major banks R70. One user specifically wished for a grand total of all accounts , and another found the auto-pay feature for credit cards not the easiest .
Ease of Use edge: Founders FCUR3R7R9R10
My CFCU Mobile My CFCU Mobile users report significant issues with ease of use, including facial recognition not working R3R7R14R22, the app being slow and laggy R9, and frequent crashes or freezing R10. Many find the new update hard to work with . Logging in can be a hassle, with users being logged out frequently or having to reset passwords .
Founders FCU Founders FCU is generally praised for being easy to use and navigate R63R73R79R82. Users appreciate the face recognition login and the ability to access accounts quickly . However, some find it confusing or difficult to use , and one user noted it sometimes logs off when returning to the home screen R63.
Reliability edge: Founders FCUR9R10R20R24
My CFCU Mobile My CFCU Mobile users report frequent issues with the app crashing R10, freezing , and not working properly after updates . Many experience slowness and timeouts R9. Mobile check deposit is also cited as unreliable R20R24.
Founders FCU Founders FCU users generally report no issues with the app working . While some mention it can be slow or log off unexpectedly R63, the overall sentiment points to a more stable experience. One significant reliability concern is accounts locking after 120 days of inactivity R74.
Alerts & Notifications tieR6R25R69R70
My CFCU Mobile My CFCU Mobile users report that alerts are delayed, sometimes by hours, and would prefer instant notifications for withdrawals and transactions R6. One user specifically stated they could not set up mobile alerts R25.
Founders FCU Founders FCU users desire real-time updates and immediate notifications for transactions to catch problems quickly R69. Some describe the current alerts as useless because they lack specifics R70.
Customer Service & Support tieR2R5R17R19
My CFCU Mobile My CFCU Mobile users praise the credit union's customer service, describing employees as helpful, kind, pleasant, and informed R2R5R17. However, there are complaints about long hold times when trying to reach support R19.
Founders FCU Founders FCU users also commend their customer service, noting helpful and patient support for logging in and professional tellers . Many express long-term satisfaction with the credit union .
Pick My CFCU Mobile if

you prioritize excellent in-person customer service from your credit union and are willing to tolerate significant app functionality issues, especially if you don't rely on Zelle or mobile check deposits R2R5R17.

Pick Founders FCU if

you need a banking app that is generally easy to navigate, reliable for basic transactions, and offers consistent performance, even if some advanced features are lacking R73R79R82.

Evidence note: My CFCU Mobile has many recent negative reviews regarding a new update, which heavily influenced its lower score. Founders FCU has a larger volume of reviews, with a strong positive sentiment for its ease of use, despite some criticisms about its basic features and account lockout policy.

Frequently asked

Does My CFCU Mobile support Zelle?
Based on user reviews, My CFCU Mobile does not appear to support Zelle, with multiple users expressing frustration about its absence and inability to make transfers R1R4R21R23.
Are there issues with facial recognition in My CFCU Mobile?
Yes, many My CFCU Mobile users report that facial recognition does not work or is difficult to set up, often requiring manual password entry even when enabled R3R7R14R22.
Is the Founders FCU app easy to use?
Yes, the Founders FCU app is widely described by users as very easy to use, simple to navigate, and convenient for accessing accounts and performing transactions R63R73R79R82.
Does Founders FCU have issues with account lockouts?
One user reported that the Founders FCU app locks accounts after 120 days if you don't sign in, which they found highly inconvenient R74.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R1] My CFCU Mobile 1/5 · US Zelle does not work: There is no much left to say, I have not been able to make a single transfer with Zelle.
  2. [R4] My CFCU Mobile 1/5 · US Worse app: This app or branch need to upgrade to modern times !!! Cant connect to any tap for my phone or zelle a d sending people money is a hassle
  3. [R15] My CFCU Mobile 3/5 · US Paying Bill Account Options: Before I was able to choose from which account I wanted to pay my bill from but now I can’t. So now I have to constantly transfer money before paying my bill which makes it inconvenient. Hope they fix that.
  4. [R16] My CFCU Mobile 1/5 · US Worst bank: You can even use plaid, when you try to have a loan in other banks or any loan company you can’t access in their bank when you use plaid and it goes to sign in bank is either bank is in active or can’t see your bank. Worst ever
  5. [R3] My CFCU Mobile 3/5 · US Facial recognition doesn’t work: Everything’s pretty nice on the new app except facial recognition doesn’t work to save your life. Please fix this.
  6. [R7] My CFCU Mobile 2/5 · US Can’t enable face ID: There’s no option for setting the face ID login in the security settings.
  7. [R9] My CFCU Mobile 3/5 · US Laggy: When selecting certain account it takes a long time to load. At times even times out.
  8. [R10] My CFCU Mobile 1/5 · US New update is horrible: I dislike this update so much. Nothing is actually up to date in your account when you move things around. App also crashes and takes forever to log in.
  9. [R20] My CFCU Mobile 5/5 · US Deposit check thru mobile app: Just when you deposit a check it takes long it doesn’t get it at the first time and it’s frustrating
  10. [R24] My CFCU Mobile 3/5 · US Photo deposit: Photo deposit feature still doesn’t work. Been about a year?????
  11. [R6] My CFCU Mobile 3/5 · US Alerts: Alerts are delayed would be nice to get instant alert of withdrawls and transactions and not hours later
  12. [R25] My CFCU Mobile 2/5 · US This app is annoying: This is not like a no normal bank app I can’t set up mobile alerts. I can’t do transfer money to anyone out side the bank. I’m annoyed
  13. [R69] Founders FCU 3/5 · US Real-time updates?: Would like to see the app notify me immediately each and every time a transaction occurs to catch any problems ASAP - that would move my rating to 5 stars
  14. [R70] Founders FCU 2/5 · US Basic App: I love FFCU. I’m hoping they invest in the technology to overhaul their app to be more in line with other major banking institutions. Not necessarily all the bells and whistles, but it’s certainly a very basic app. And the alerts are useless since it doesn’t provide any specifics.
  15. [R2] My CFCU Mobile 5/5 · US Best Union: Very very happy with my UNION
  16. [R5] My CFCU Mobile 5/5 · US Thanks Ruby!: So helpful and kind! God Bless you!!!
  17. [R17] My CFCU Mobile 5/5 · US Love this Credit Union!: I’ve been with them for many years and I love their customer service and competitive rates! Keep up the great work!!
  18. [R19] My CFCU Mobile 1/5 · US Terrible system: Been on hold for the last 4 days it seems ! Updated system has me locked out of my PLAID account! And the credit card company says it’s not there system at fault delaying my refund
  19. [R21] My CFCU Mobile 3/5 · US Need zelle: What we need is zelle so we could transfer Money to other people when we need to pay them or split the bill
  20. [R23] My CFCU Mobile 4/5 · US Review: Love the app, only wish it would have Zelle!
  21. [R14] My CFCU Mobile 4/5 · US Cool update but: After so many years of a plain app it finally got an update. So far I’m liking except….. I can have the facial recognition to open it up. I can’t find where to add that feature 😫
  22. [R22] My CFCU Mobile 1/5 · US Face recognition password: Every time I go to login, I have to put in my password the face recognition doesn’t work. It only works after I put in my password every time.
  23. [R63] Founders FCU 3/5 · US Great App: Great App very easy to navigate. All my info on Home Screen. Easy to make payments on any accounts I have. Only complaint is it just logs off sometimes when goi g back to the Home Screen.
  24. [R73] Founders FCU 5/5 · US Easy to navigate: I have had no issues so far. Easy to navigate.
  25. [R79] Founders FCU 5/5 · US Very easy to use.: Very easy to use.
  26. [R82] Founders FCU 5/5 · US I absolutely LOVE THIS APP: Easy to Navigate!
  27. [R74] Founders FCU 1/5 · US Highly unhappy: App is poorly designed, locks your account after 120 days if you don’t sign in. Seriously? Thinking about moving my money to another credit union (seriously!) that doesn’t do that. My wife has money in her account and constantly gets locked out. She is in a wheelchair, and cannot access her account easily, all because Founders won’t invest in servers to store her information! Piss

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store