Wise vs Ria Money Transfer

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R3] Wise 3/5 · US Limits: Why is it so hard to send larger amounts. You asked how much when registered and yet I can’t do anything
2. [R6] Wise 3/5 · US Not happy: Worked really well with one exception. You enter the specific amount that you want to other party to receive, which I the case of paying an invoice is important. But then in the process of sending intermediary banks withhold an unknown fee so your payment going to the payee ends up short. There needs to be a way to calculate and include any bank fees in the transaction so your payment t
3. [R64] Ria Money Transfer 1/5 · US Worst remittance app saw till now: I have been using remitly and my friend suggested Ria to use . So I started using and sending money to pay my home loan back in country. So Ria expected I need to provide additional details like SSN, Passport identification with selfie , Last 3 payslips. Everything I gave , then I got notification 50l limit per day. Again after three less than 5k transactions, th
4. [R67] Ria Money Transfer 1/5 · US Getting worse: The company used to have a no charge transfer fee in exchange for lower exchange rate. Then they change it to $1 and now to $2.99. I might as well go to a physical location now, pay the same wiring fee and get a better rate. Upsetting!!!
5. [R41] Wise 1/5 · US Horrible: Confusing app. And I’m a pretty tech savvy user. Customer service is hurrendous.
6. [R45] Wise 1/5 · US Very confusing to use this app: Not very user friendly on trying to add funds to my account.
7. [R87] Ria Money Transfer 3/5 · GB Remove the pop up: Been using RIA for a while and it’s a great app to use for easily sending money abroad, but since recent updates of the app I’ve been getting this annoying pop up which won’t go away unless I accept and would’ve given 5 stars if it weren’t for this - Remove the annoying “Let’s get to know each other” pop up in your next update!
8. [R51] Wise 1/5 · US PROCESS TAKES LONG!: It takes several days business days to receive the funds, even for smaller amounts. For urgent transfers, this delay can be a real problem.
9. [R57] Wise 1/5 · US Always a problem: Always a problem
10. [R61] Ria Money Transfer 1/5 · US Tiempos engañosos: La app promete el envío en 15 mins. Cuando le das en aceptar te muestra una pantalla diciendo que se demorará 4 días. Le di cancelar en ese mismo instante y me dice que debo esperar 5 días para que me devuelvan mi dinero. Asco de app
11. [R90] Ria Money Transfer 1/5 · US Bad experience: They suspected me in fraud and requested many documents and asked many questions, I provided them with all they needed. In the end I had to cancel my transfers because they didn’t take my case seriously and I think didn’t even look at it normally. I waited for them to transfer my money for 9 days! Nothing happened. Disappointed.
12. [R29] Wise 5/5 · US Great Value: Wise has been great for transferring money between my accounts, both foreign and domestic. The fees are fair and the exchange rates have been the best I can find.
13. [R39] Wise 1/5 · US Comisiones altas: Las comisiones que cobran entre intermediarios y bancos son exageradas, creí que sería mejor que Remitly pero no
14. [R66] Ria Money Transfer 3/5 · US Paga menos: Tengo años usando la aplicación, pero últimamente me he dado cuenta está catalogada como la que menos paga por cada dólar, según fuentes oficiales del Gobierno de México.
15. [R31] Wise 1/5 · US I would give no stars if I could.: For context, I had an issue with a merchant where I was scammed. I contacted wise and it took them a whole MONTH to formally submit my dispute. I was constantly lead on with bs, and it was obvious support was just wasting my time for the fun of it. Fast forward a few weeks after, I still get no result from the dispute. I contact the merchant and they admit in wri
16. [R88] Ria Money Transfer 1/5 · US Refund: People be aware , not to use Ria money transfer if something goes wrong with the transfer this company will not refund the money , and they they will ask to send bank statements to escalate an issue, I’m been using Ria for long time , firts time transfer didn’t complete, and they are not capable to refund the money , so I’m not using this service anymore and if you want to save a headache
17. [R118] Ria Money Transfer 1/5 · US Stupid security system: My account was blocked without any explanation. I reached out to customer support, who escalated the matter to the security team, but neither party could identify the underlying issue. All I receive is a generic response stating that my account has a security problem and cannot be unlocked.