Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Travis CU Mobile vs Commonwealth CU Go Mobile

Travis CU Mobile 4.8★ · Free to download 65
Winner Travis CU Mobile
Commonwealth CU Go Mobile 4.8★ · Free to download 60

Travis CU Mobile has a slight edge over Commonwealth CU Go Mobile due to fewer critical issues with core banking functionalities and better customer service, despite both apps suffering from recent negative updates.

Full reviews: Travis CU Mobile · Commonwealth CU Go Mobile

Both Travis CU Mobile and Commonwealth CU Go Mobile have faced significant user dissatisfaction following recent updates, leading to issues with usability and core features. Travis CU Mobile appears to have a slight advantage, particularly in customer service and fewer reports of critical failures in mobile deposits and transfers, though it still has notable flaws.

Head to head

Features tieR2R9R13R15
Travis CU Mobile Travis CU Mobile users report issues with the absence of Zelle, the removal of the bill pay memo section, and the inability to download direct deposit forms directly from the app R9R13R2. Some users also desire the ability to make loan payments with debit cards or electronic transfers instead of checks R15R58.
Commonwealth CU Go Mobile Commonwealth CU Go Mobile users also report missing features, such as the inability to view cancelled check images and limited transaction history viewing . Some users also note the lack of widgets and banner alerts for spending R48.
Ease of Use tieR3R7R9R10
Travis CU Mobile Many Travis CU Mobile users find the app slow, glitchy, and difficult to navigate, especially after recent updates R3R10. Login issues, including problems with Face ID and saving passwords, are also frequently mentioned R7R9R52.
Commonwealth CU Go Mobile Commonwealth CU Go Mobile users widely criticize the app's new update for being user-unfriendly, cluttered, and difficult to navigate . Issues with Face ID and Touch ID not working are also common .
Reliability tieR3R4R16R19
Travis CU Mobile Travis CU Mobile users report frequent freezing, loading issues, and problems with mobile deposits, often requiring multiple attempts or failing entirely R3R16R24. Some users also experience failed transfers and delayed posting of transactions R4R19.
Commonwealth CU Go Mobile Commonwealth CU Go Mobile users also face significant reliability issues, particularly with mobile deposits failing or not working at all . The app is described as sluggish and prone to locking up . VPN compatibility issues are also noted .
Price/Value edge: Commonwealth CU Go MobileR28R58
Travis CU Mobile Travis CU Mobile users complain about a $10 fee for making credit card payments from an external bank, which is not charged by other institutions R28. There are also complaints about being charged $10 to pay a loan over the phone R58.
Commonwealth CU Go Mobile Reviews for Commonwealth CU Go Mobile do not mention specific fees or pricing issues related to the app's functionality.
Support edge: Travis CU MobileR4R14R17R20
Travis CU Mobile Many Travis CU Mobile users praise the credit union's customer service, describing it as excellent, professional, understanding, and quick to find solutions R14R17R20. However, some find it extremely difficult to contact customer service R4.
Commonwealth CU Go Mobile Commonwealth CU Go Mobile users also report positive experiences with customer service, highlighting patience, professionalism, and kindness R68. However, some users express frustration with support not being able to fix technical errors with transfers .
Pick Travis CU Mobile if

you prioritize strong customer service and need a generally reliable app for basic banking, even with some recent update frustrations R14R17R20.

Pick Commonwealth CU Go Mobile if

you are comfortable with a potentially cluttered interface and value a wide range of features, including Zelle and external account linking, assuming you can adapt to the new layout R68R94.

Evidence note: Both apps have a high lifetime rating but recent reviews for both are heavily skewed negative, indicating significant issues with recent updates. The comparison primarily reflects these recent user experiences.

Frequently asked

Do these apps support mobile check deposits?
Both Travis CU Mobile and Commonwealth CU Go Mobile offer mobile check deposit, but many users report significant issues with the feature, including the camera not working, auto-capture failing, or the app being unable to process the check image R16R24R34R48.
Are there issues with logging in using biometrics (Face ID/Touch ID)?
Yes, users of both apps frequently report problems with Face ID and Touch ID not working correctly, often requiring them to enter their password manually despite having biometrics enabled R9R48R52R54.
Do these apps support Zelle?
Commonwealth CU Go Mobile users report that Zelle works and is easy to use within the app R68R94. Travis CU Mobile users, however, state that Zelle does not work and is not visible from within their app, despite the website claiming it should be available R9.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R2] Travis CU Mobile 4/5 · US Add direct deposit form: It would be nice if Travis offered the option to download direct deposit authorization forms direct from the app like other credit unions and banks do. Just a thought for future update. Thanks!
  2. [R9] Travis CU Mobile 3/5 · US App redesign is OK - Missing Zelle: Had login issues saving passwords or using Face ID with previous version, improved with update. Zelle does not work. It’s not even visible from within the app, even though the website says it should be there. Using zelle app routes you back to the TCU app with no resolution. Almost there!
  3. [R13] Travis CU Mobile 2/5 · US Bill Pay Memo Section: I’m disappointed that the memo section/text box in Bill Pay has been removed. Why did you remove it? Will you please add this feature back to Bill Pay? Thanks! UPDATE 11-12-24: The memo feature has always worked when logging in via the website, however, it’s still unavailable on the TFCU App. I’ve used bill pay a few times since your response to no avail.
  4. [R15] Travis CU Mobile 3/5 · US Could be better: Would be more convenient if we could make our loan payments with debit card or electronic transfer instead of having to buy checks just make a payment to you. Nobody uses checks anymore. You should get with the times.
  5. [R3] Travis CU Mobile 3/5 · US Convenient but freezes too much: The app while convenient is slow. I often have to close and reopen it just to be able to do anything or look at my money. Other banking apps are not this slow and glitchy.
  6. [R7] Travis CU Mobile 2/5 · US Log in trouble: I am no longer able to log in by my computer only by phone. It is extremely frustrating.
  7. [R10] Travis CU Mobile 2/5 · US New update: What the heck happened? It all of a sudden looks like a complete jumbled mess, and it won’t let me properly log out, which means that when I try to open it again, it may not let me since all I did was close the app instead of logging out. It literally worked fine, what was this update supposed to do?
  8. [R4] Travis CU Mobile 1/5 · US This has got to be the worst app for a credit union ever: The app/company is poorly designed with uneasy access to information and its extremely difficult to contact customer service. Multiple times it has happened where a payment was made and a confirmation number was received only to find out that it did not actually go through and I was never notified. Resulting in it appearing as a late paymen
  9. [R16] Travis CU Mobile 2/5 · US Deposit feature broken: Every time I try to do a mobile deposit my screen goes black. My camera works perfectly fine. I have to kill the app after that and try again. Same thing. This isn’t the first time I tried to deposit through app.
  10. [R19] Travis CU Mobile 2/5 · US Failed Transfers: I have done numerous instant transfers from my savings to credit card and they have not posted. However the money was promptly removed from my savings account. The app is going down hill.
  11. [R28] Travis CU Mobile 1/5 · US Charges to post credit card payments: I have credit cards with Discover, USAA, Chase, Umpqua, and TCU. Travis credit union is the only bank that charges me a fee ($10) to make a payment on my credit card every month from my external primary bank with Umpqua. Every other credit card company let’s me post payment from my Umpqua account without fees or issue. The only reason I haven’t closed my TCU i
  12. [R58] Travis CU Mobile 1/5 · US Frustrating: It makes it so difficult just to pay your loan. And if you call to pay they charge you $10 more. Have to write a whole check and upload it just to make a payment, would be easier to just let you pay by card or by entering your checking account info.
  13. [R14] Travis CU Mobile 5/5 · US Team: Great customer service!
  14. [R17] Travis CU Mobile 5/5 · US Banking with Travis Credit Union: To whom it may concern, I been with Travis Credit Union for over 15 years. This bank is hands down is the BEST in customer satisfaction. They always provide a warm sincere welcome every time I walk into the bank at the Vallejo branch with a smile. Even on the phone, the customer service is excellent. It’s a great feeling to be part of a bank which has employees w
  15. [R20] Travis CU Mobile 5/5 · US Loyal customer: I’ve been with Travis credit union for many years now and have always had good experiences. Even when something has gone wrong or needed attention, they were understanding and quick to a solution. Even now that I’m out of state, I still keep my account active because they’re that good.
  16. [R24] Travis CU Mobile 2/5 · US Redesign ruined the app: I’ve been using this app for years with no problems until the recent update. The new auto capture feature for the deposit never works properly. The old version had a manual capture that worked just fine every time but now I have to wait for the auto capture to fail multiple like it always does before it will allow me to do it manually. It makes the whole process take way l
  17. [R34] Travis CU Mobile 1/5 · US Used to be great.: This app used to be great and I never had a problem with them before now, this new update made the mobile deposit much worse to the point it’s unusable, first it automatically try’s to take the picture for you and doesn’t read the check correctly, after I took it manually a second time it still said it couldn’t read it and asked me to do it again. The third time it finally worke
  18. [R48] Travis CU Mobile 2/5 · US The CU is ok, app LACKS: On top of not having an updated debit card with a tap reader, the app also lacks. There are no widgets, no banner alerts when I spend money. No way to decline a purchase, they charge it and charge you an overdraft fee like a traditional bank. My other banks decline it and text me to get my things together lol It finally has mobile deposit, but it glitches just as much as
  19. [R52] Travis CU Mobile 1/5 · US App Does not save login: No matter how many times I ask it to save the login it does not so each month I have to try to figure out the login 😤 old school company and tech that doesn’t work - wish I had gotten my car loan from a different bank!
  20. [R54] Travis CU Mobile 1/5 · US Total Crud: There are two components to activate the ap. The first is the ID and the second is the password. I store them in an ap, “KeePass Touch” which holds IDs and generates very secure passwords and stores them. You have to be able to put both of them into the Travis CU before it will work. Here is what REALLY happens: 1. Copy ID from KeePass. 2. Go to Travis CU and paste the is into the Trav
  21. [R68] Commonwealth CU Go Mobile 5/5 · US Supremely Useful: App is intuitive and I have easily moved money between my accounts, or via Zelle. Commonwealth Credit Union Customer Service is also extremely friendly.
  22. [R94] Commonwealth CU Go Mobile 5/5 · US A breeze: The app is so easy to use! All my accounts in one app even my other credit union account. All the features are easy to use. Bill pay, transfers, budgets! Great features!

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store