Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Travis CU Mobile vs CU SoCal Mobile Banking

Travis CU Mobile 4.8★ · Free to download 60
Winner CU SoCal Mobile Banking
CU SoCal Mobile Banking 4.9★ · Free to download 70

CU SoCal Mobile Banking has a slight edge over Travis CU Mobile due to its more consistent performance and better customer service, despite both apps facing recent issues with updates and specific features.

Full reviews: Travis CU Mobile · CU SoCal Mobile Banking

Both Travis CU Mobile and CU SoCal Mobile Banking have received mixed reviews, with recent updates causing significant frustration for users. While Travis CU Mobile struggles with app stability and outdated features, CU SoCal Mobile Banking faces issues with Zelle and login problems, but its customer service generally receives higher praise.

Head to head

Features tieR2R9R13R46
Travis CU Mobile Travis CU Mobile users report issues with missing features like Zelle R9, the memo section in Bill Pay R13, and the ability to download direct deposit forms R2. Some also find the app's layout dated and difficult to navigate R46.
CU SoCal Mobile Banking CU SoCal Mobile Banking users frequently report problems with Zelle not working or being difficult to find R66R69R72. Some also mention issues with external transfers and the snapshot feature .
Ease of Use tieR4R7R9R18
Travis CU Mobile Many Travis CU Mobile users find the app difficult to navigate and not user-friendly, especially after recent updates R4R18. Login issues, including Face ID problems and not saving login information, are also common R7R9.
CU SoCal Mobile Banking CU SoCal Mobile Banking users report frequent login difficulties, including Face ID not working . The app's interface is sometimes described as old or confusing, particularly after updates .
Reliability tieR3R4R16R19
Travis CU Mobile Travis CU Mobile users frequently report the app freezing, being slow, or crashing R3. Mobile deposit features are often broken or difficult to use, with auto-capture failures R16R24R34. Users also experience issues with payments not going through or transfers failing R4R19.
CU SoCal Mobile Banking CU SoCal Mobile Banking users report constant error messages and the app not loading or working for weeks . Some experience issues with bill payments and transfers taking too long to post or double-posting .
Price/Value edge: CU SoCal Mobile BankingR15R28R58R60
Travis CU Mobile Travis CU Mobile users complain about a $10 fee for making credit card payments from external banks, which is not charged by other institutions R28R58. Some also mention difficulties making loan payments without buying checks R15R58R60.
CU SoCal Mobile Banking There are no specific complaints about fees within the CU SoCal Mobile Banking app. Users generally praise the credit union for good programs and no monthly fees for savings .
Support edge: CU SoCal Mobile BankingR4R14R17R20
Travis CU Mobile Travis CU Mobile users have mixed experiences with customer service; some praise it as great and helpful R14R17R20, while others find it extremely difficult to contact R4.
CU SoCal Mobile Banking CU SoCal Mobile Banking users consistently praise the credit union's customer service for being friendly, helpful, professional, and responsive .
Pick Travis CU Mobile if

You are a long-time member of Travis Credit Union and value the convenience of having an app that, when it works, provides an overview of your accounts and allows fund transfers .

Pick CU SoCal Mobile Banking if

You prioritize excellent customer service and a credit union that is responsive and helpful with financial needs, even if the app has some technical glitches . You also appreciate a credit union with good programs and no monthly fees for savings .

Evidence note: Both apps have a significant number of recent negative reviews, often related to updates. The lifetime ratings are very high for both, suggesting that recent changes have impacted user satisfaction. Many positive reviews for both apps focus on the credit union itself rather than the mobile app's specific functionality.

Frequently asked

Do these apps support Zelle?
Travis CU Mobile users report that Zelle does not work or is not visible within their app, despite the website claiming it should be available R9. CU SoCal Mobile Banking users also frequently report issues with Zelle not working, being difficult to find, or having low daily/weekly/monthly limits R66R69R72.
Are there fees for payments or transfers?
Travis CU Mobile users report a $10 fee for making credit card payments from external banks R28R58. They also mention difficulties making loan payments without using checks or incurring additional charges R15R58R60. CU SoCal Mobile Banking reviews do not mention specific fees for payments or transfers, though some users report issues with external transfers not being allowed .
How reliable are mobile deposits?
Travis CU Mobile users frequently report problems with the mobile deposit feature, including the screen going black, auto-capture not working, and checks not being read correctly, making the process frustrating and time-consuming R16R24R34. CU SoCal Mobile Banking reviews do not specifically detail issues with mobile deposits, though general app reliability issues could impact this feature.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R2] Travis CU Mobile 4/5 · US Add direct deposit form: It would be nice if Travis offered the option to download direct deposit authorization forms direct from the app like other credit unions and banks do. Just a thought for future update. Thanks!
  2. [R9] Travis CU Mobile 3/5 · US App redesign is OK - Missing Zelle: Had login issues saving passwords or using Face ID with previous version, improved with update. Zelle does not work. It’s not even visible from within the app, even though the website says it should be there. Using zelle app routes you back to the TCU app with no resolution. Almost there!
  3. [R13] Travis CU Mobile 2/5 · US Bill Pay Memo Section: I’m disappointed that the memo section/text box in Bill Pay has been removed. Why did you remove it? Will you please add this feature back to Bill Pay? Thanks! UPDATE 11-12-24: The memo feature has always worked when logging in via the website, however, it’s still unavailable on the TFCU App. I’ve used bill pay a few times since your response to no avail.
  4. [R46] Travis CU Mobile 1/5 · US Outdated app: Apps states it was last updated 8 months ago but I don’t see how. Layout is very dated and it is difficult to navigate through, you really have to set time aside to play around and successfully do one thing(such as add account). This app needs major updates that are user friendly and straightforward navigation.
  5. [R4] Travis CU Mobile 1/5 · US This has got to be the worst app for a credit union ever: The app/company is poorly designed with uneasy access to information and its extremely difficult to contact customer service. Multiple times it has happened where a payment was made and a confirmation number was received only to find out that it did not actually go through and I was never notified. Resulting in it appearing as a late paymen
  6. [R7] Travis CU Mobile 2/5 · US Log in trouble: I am no longer able to log in by my computer only by phone. It is extremely frustrating.
  7. [R18] Travis CU Mobile 3/5 · US Not user friendly: I’m not happy with this app. It’s like a maze to find my statements.
  8. [R3] Travis CU Mobile 3/5 · US Convenient but freezes too much: The app while convenient is slow. I often have to close and reopen it just to be able to do anything or look at my money. Other banking apps are not this slow and glitchy.
  9. [R16] Travis CU Mobile 2/5 · US Deposit feature broken: Every time I try to do a mobile deposit my screen goes black. My camera works perfectly fine. I have to kill the app after that and try again. Same thing. This isn’t the first time I tried to deposit through app.
  10. [R19] Travis CU Mobile 2/5 · US Failed Transfers: I have done numerous instant transfers from my savings to credit card and they have not posted. However the money was promptly removed from my savings account. The app is going down hill.
  11. [R15] Travis CU Mobile 3/5 · US Could be better: Would be more convenient if we could make our loan payments with debit card or electronic transfer instead of having to buy checks just make a payment to you. Nobody uses checks anymore. You should get with the times.
  12. [R28] Travis CU Mobile 1/5 · US Charges to post credit card payments: I have credit cards with Discover, USAA, Chase, Umpqua, and TCU. Travis credit union is the only bank that charges me a fee ($10) to make a payment on my credit card every month from my external primary bank with Umpqua. Every other credit card company let’s me post payment from my Umpqua account without fees or issue. The only reason I haven’t closed my TCU i
  13. [R58] Travis CU Mobile 1/5 · US Frustrating: It makes it so difficult just to pay your loan. And if you call to pay they charge you $10 more. Have to write a whole check and upload it just to make a payment, would be easier to just let you pay by card or by entering your checking account info.
  14. [R60] Travis CU Mobile 1/5 · US Terrible wait times: The app is so hard to reset when you forget user I’d/ password. Can’t mobile pay through app unless you have a checking account with them. Please change this and get with the times. Taking a pic of a check to pay a bill is kind of ridiculous.
  15. [R14] Travis CU Mobile 5/5 · US Team: Great customer service!
  16. [R17] Travis CU Mobile 5/5 · US Banking with Travis Credit Union: To whom it may concern, I been with Travis Credit Union for over 15 years. This bank is hands down is the BEST in customer satisfaction. They always provide a warm sincere welcome every time I walk into the bank at the Vallejo branch with a smile. Even on the phone, the customer service is excellent. It’s a great feeling to be part of a bank which has employees w
  17. [R20] Travis CU Mobile 5/5 · US Loyal customer: I’ve been with Travis credit union for many years now and have always had good experiences. Even when something has gone wrong or needed attention, they were understanding and quick to a solution. Even now that I’m out of state, I still keep my account active because they’re that good.
  18. [R66] CU SoCal Mobile Banking 3/5 · US Constant errors and Zelle has completely stopped working: I used to use the Zelle feature inside of the app quite a bit to pay for services like my dog walker and gardener. But every since they updated the app Zelle has completely stopped working and I also get errors after I log in constantly
  19. [R69] CU SoCal Mobile Banking 3/5 · US no sending money?: When i tried to sign up for Zelle, Their app said that CU socal already had zelle in its own app and to go to the cu socal app, however i’ve search every setting on the app and there is no option to send someone else money ,
  20. [R72] CU SoCal Mobile Banking 1/5 · US Zelle: Zelle feature not working
  21. [R24] Travis CU Mobile 2/5 · US Redesign ruined the app: I’ve been using this app for years with no problems until the recent update. The new auto capture feature for the deposit never works properly. The old version had a manual capture that worked just fine every time but now I have to wait for the auto capture to fail multiple like it always does before it will allow me to do it manually. It makes the whole process take way l
  22. [R34] Travis CU Mobile 1/5 · US Used to be great.: This app used to be great and I never had a problem with them before now, this new update made the mobile deposit much worse to the point it’s unusable, first it automatically try’s to take the picture for you and doesn’t read the check correctly, after I took it manually a second time it still said it couldn’t read it and asked me to do it again. The third time it finally worke

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store