Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Yahoo Mail vs Mail

Yahoo Mail 4.7★ · Free + IAP 70
Winner Yahoo Mail
Mail 4.6★ · Free to download 40

Yahoo Mail offers a more robust and feature-rich experience, despite some recent update issues, while Mail struggles with basic functionality like email delivery and search.

Full reviews: Yahoo Mail · Mail

Yahoo Mail, despite recent complaints about ads and confusing updates, generally provides a functional email service with organizational features. Mail, on the other hand, faces significant issues with email delivery, spam filtering, and search functionality, making it less reliable for many users.

Head to head

Features & Functionality edge: Yahoo MailR3R6R8R15
Yahoo Mail Yahoo Mail users appreciate features like accessing sorted mail, checking spam, and managing multiple inboxes R3. Some users find the app easy to use and helpful for organization R8. However, recent updates have removed features like selecting all emails from one address R6 and the undo delete button functionality . There are also issues with attachments not showing up R15 and professional email layouts being altered upon sending R3.
Mail Mail users report significant problems with core functionalities, including not receiving emails at all R63R67, attachments not downloading R70, and emails taking a long time to arrive . The search function is frequently criticized for not working or providing irrelevant results . Users also struggle with organizing emails and finding specific categories .
Ease of Use & User Interface edge: Yahoo MailR6R7R8R13
Yahoo Mail Many Yahoo Mail users find the app easy to work with R8. Some appreciate recent improvements and find it easier to delete clutter . However, numerous recent reviews complain about confusing new updates, a jumbled screen without clear email separators R13, and a general dislike for the new look R7. Some older users find it complicated R6.
Mail Mail users describe the app as not user-friendly and difficult to maneuver R118. Some find it complicated to use after updates . Issues like the app disappearing from the home screen and difficulty finding passwords also contribute to a poor user experience.
Reliability & Performance edge: Yahoo MailR14R18R21R24
Yahoo Mail Yahoo Mail generally performs consistently well for some long-time users . However, recent reviews highlight significant reliability issues, including emails bouncing back as undeliverable R18, freezing when deleting more than 19 emails R14, app crashes , and syncing problems . The 'streak' feature is also reported to cause the app to freeze R21R24.
Mail Mail suffers from severe reliability issues, with users frequently reporting not receiving emails R63R67 and emails taking a week to arrive . The app is also criticized for not updating for weeks R70 and for not being able to send pictures .
Spam & Security tieR4R51R58R71
Yahoo Mail Yahoo Mail users frequently complain about excessive spam and sexually inappropriate content flooding their inboxes, with blocking attempts being ineffective R4. Some users also report their email being hacked R58. However, one user praises Yahoo for protecting them from hacking R51.
Mail Mail users also struggle with a high volume of spam emails that cannot be blocked effectively R71. Some users express concerns about security, mentioning issues with changing passwords and the inability to view email headers for security verification . There are also reports of scam spam texts .
Price & Value tieR10R12R18R19
Yahoo Mail Yahoo Mail is free with in-app purchases, but many users are upset about recent changes requiring payment to keep their email address R10R18 or to delete old emails and avoid ads R22R50. Users also complain about too many ads in the free version R12R19R40.
Mail Mail is free to download, but users report being unable to receive emails if they don't pay for storage . There are also complaints about Apple charging cards randomly for various amounts .
Customer Support tieR21R24R118
Yahoo Mail Yahoo Mail users report a lack of accessible customer support, with no 'help' option, chat operators, or ways to contact Yahoo about problems like app freezing R21R24.
Mail Mail users also struggle to find help, with one user stating there's 'no worth while help' R118.
Pick Yahoo Mail if

Pick Yahoo Mail if you need a widely recognized email platform with decent organizational features and are willing to tolerate ads or pay for an ad-free experience, and if you are comfortable with occasional UI changes R3R8.

Pick Mail if

Pick Mail if you are deeply integrated into the Apple ecosystem and are willing to troubleshoot frequent issues with email delivery, spam, and search functionality, and potentially pay for storage to receive emails R63R70.

Evidence note: Reviews for Mail often mention issues with receiving emails and search functionality, indicating fundamental problems with the app's core purpose. Yahoo Mail's reviews, while also negative regarding recent updates and ads, still highlight some positive aspects of its functionality and ease of use.

Frequently asked

Does Yahoo Mail charge for its service?
Yahoo Mail is free to use with in-app purchases, but recent changes have led to users being charged to keep their email address or to delete old emails and avoid ads R10R18R22R50.
What are the common issues with Mail (App B)?
Common issues with Mail include not receiving emails R63R67, attachments not downloading R70, ineffective spam blocking R71, and a non-functional search feature .
Are there many ads in Yahoo Mail?
Yes, many Yahoo Mail users complain about an excessive number of ads in their inbox, which are difficult to delete or omit R12R19R40R54.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R3] Yahoo Mail 3/5 · US Seeing Improvements: I can access files of sorted mail. I can check spam and delete box for errors. Can access All various inboxes through the app. Only sad part- When I send an email on my phone and I have everything organized in a very professional layout, when I hit ‘send’ the layout is completely altered; the font is all squished together. So, if you want to send a professional email, you ca
  2. [R6] Yahoo Mail 3/5 · US Too Many Changes, Not for the Better: The search is terrible. It will pull up everything under the sun except for the name or email you searched for. Or only pull up an email from a year ago even though there are others. Also they took away the option to select and open all emails from one address. So many updates and it’s not better. I’ve had this same email for two decades. It would be nice if i
  3. [R8] Yahoo Mail 5/5 · US Love this app: Easy to work with
  4. [R15] Yahoo Mail 3/5 · US Needs work: The attachments in my emails don’t show up in the app. It appears to give me an error every time.
  5. [R7] Yahoo Mail 2/5 · US New update: I do not like the look of the new update to the app
  6. [R13] Yahoo Mail 1/5 · US Terrible: How can anyone see what is happening in the app? Where did the lines go to separate each email? It’s a jumble on my screen and I can’t find anything anymore. I have to delete this app and forward my email to Gmail. Yahoo, you messed up! Highly disappointed.
  7. [R14] Yahoo Mail 4/5 · US Long time user: I love my yahoo email account that I’ve had for 22 years. I like the improvements over time, except for an issue this past year. With mobile app, deleting emails can only be done up to 19 emails at a time. Otherwise it freezes and I have to select the emails to be deleted all over again.
  8. [R18] Yahoo Mail 3/5 · US Emails keep bouncing back undeliverable: Some emails continue to bounce back undeliverable even when I am replying. I had a friend get upset that thinks I ignored an employment reference response reply I could not get to go through. I’ve had my email address for over 30yrs naturally it became full when Yahoo limited the space. I have to now pay $1.99 a month for this email address. It feels like a
  9. [R21] Yahoo Mail 3/5 · US Stop: Stop with the streak. Stop what you’re doing. This morning, while in my inbox, I was trying to read email and I couldn’t open any of my mail. This was after I received a message pertaining to a streak. Please stop. Also there is no “ help” option. No operators to chat with… nothing to help you. I can’t even open my mail. 😡
  10. [R24] Yahoo Mail 3/5 · GB Streaks.: Streaks, when app tells you that you have completed your daily streak the app freezes , only way to unfreeze is to re boot phone. Tried to find a way to contact yahoo about it without success not any good if you get problems with the app!!!
  11. [R4] Yahoo Mail 1/5 · US Spam email and sexual inappropriate content: I’ve tried every setting possible and hi my inbox is spammed all day long with filthy emails from I don’t know where. I’ve never visited a site like that and it’s really starting to piss me off. Doesn’t matter how many times I delete them or block them they just keep coming back.
  12. [R51] Yahoo Mail 5/5 · US Yahoo Protects: Yahoo will protect you while Google will let you get hacked and all your information get stolen💯
  13. [R58] Yahoo Mail 1/5 · US Email hacked: I’m receiving unwanted emails and I’m having hard time reporting the and deleting them at the same time. There’s no option for that.
  14. [R71] Mail 5/5 · US POLOGXX: Jefry
  15. [R10] Yahoo Mail 1/5 · US Charges for email: I gave a 1 star because of the twcemt money grab to keep my email address
  16. [R12] Yahoo Mail 3/5 · US Not real happy with it: I don’t like the in box with all with all those ads
  17. [R19] Yahoo Mail 2/5 · US Simple: Don’t understand why you just can’t leave things simple. Leave out the adds. And other mess.
  18. [R118] Mail 1/5 · US Mail sucks: Hard to use. No worth while help
  19. [R22] Yahoo Mail 1/5 · US Not Happy I can’t delete the Ads: I’ve had this email for years and now you want to pay
  20. [R50] Yahoo Mail 1/5 · US Re: App fee: The mail app stop letting me delete old emails. Every time I try to delete it goes to an advertisement to pay for an upgrade.
  21. [R63] Mail 3/5 · US Mail is so far the worst app: I suddenly stop getting any emails I don’t know what happened I just stoped getting emails bus it is go so it gets 3 stars
  22. [R67] Mail 2/5 · US It doesn’t work for me: For some reason I don’t get anything even when I’m trying to sign in to websites it doesn’t It only sends me the thing from Apple send it
  23. [R70] Mail 1/5 · US Updating: Says updating for weeks yet does not update and will not download attachments. Does not send or deliver all emails
  24. [R40] Yahoo Mail 1/5 · US Ads!!!!: Way too many ads and cannot delete. It’s a joke
  25. [R54] Yahoo Mail 2/5 · US Yahoo Mail: Too many ads that are difficult to delete and omit.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store