Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

EECU Mobile Banking vs Wells Fargo Mobile®

EECU Mobile Banking 4.8★ · Free to download 55
Winner Wells Fargo Mobile®
Wells Fargo Mobile® 4.9★ · Free to download 75

Wells Fargo Mobile® is the stronger choice due to its significantly larger user base, more reliable app performance, and generally positive feedback on core banking features, despite some criticisms regarding fees and specific transaction issues.

Full reviews: EECU Mobile Banking · Wells Fargo Mobile®

Wells Fargo Mobile® generally offers a more stable and user-friendly banking experience compared to EECU Mobile Banking, which is plagued by frequent crashes and login issues according to recent user reviews. While both apps handle basic banking, Wells Fargo appears more reliable for daily financial management.

Head to head

App Reliability & Stability edge: Wells Fargo Mobile®R1R2R4R5
EECU Mobile Banking EECU Mobile Banking users frequently report the app crashing immediately upon login, after using Face ID, or when trying to access specific features like check deposit, making it difficult to manage finances R1R2R4R5.
Wells Fargo Mobile® Wells Fargo Mobile® users generally find the app reliable, with many praising its smooth transactions and secure system . However, some users report occasional technical issues, slow loading times, or difficulty signing in .
Features & Ease of Use edge: Wells Fargo Mobile®R3R12R15R21
EECU Mobile Banking EECU Mobile Banking is described as easy to use when it works R3, but users report issues with specific features like check depositing not working , bill pay not showing arrival dates or hiding paid bills R15R21R30, and slow or buggy Face ID R12. Some desire more development for display and debit card PIN updates .
Wells Fargo Mobile® Wells Fargo Mobile® is widely praised for being user-friendly and easy to navigate . Users appreciate features like Zelle for sending money R65R71 and clear statements . However, some find it less user-friendly than competitors , report issues with eBills , or struggle with Zelle limits and functionality R75R76.
Account Accuracy & Transactions tieR4R30R31R36
EECU Mobile Banking EECU Mobile Banking users report significant issues with account accuracy, including purchased items disappearing and reappearing, balances not being trustworthy, and transactions taking days to show R4R31R36. There are also complaints about paid bills disappearing from schedules before posting R30.
Wells Fargo Mobile® Wells Fargo Mobile® users report issues with transactions being declined despite available funds , checks being delayed , and problems with cash back rewards . Some also mention overdrafts even with small transactions R64R66. However, many appreciate the reliable tracking and fraud protection .
Customer Service & Support tieR8R17R20R23
EECU Mobile Banking EECU is praised for its supportive, professional team, kindness, and helpfulness in branches R8R17R20R23. However, some users report unhelpful customer service for app login issues, requiring in-person visits .
Wells Fargo Mobile® Wells Fargo Mobile® users frequently praise their customer service, citing attentive and helpful staff R71. Conversely, some users report negative experiences with the fraud department and claims process, feeling unsupported or that claims were denied without sufficient proof R76.
Fees & Value edge: EECU Mobile BankingR10R31R34R50
EECU Mobile Banking EECU Mobile Banking users complain about too many fees charged by the credit union R10 and charges for pulling money from savings if checking goes over R31. However, some praise EECU for better rates on checking, CDs, and loans compared to conventional banks R34R50.
Wells Fargo Mobile® Wells Fargo Mobile® users frequently express dissatisfaction with various fees, including monthly account fees R63R92 and high overdraft fees, sometimes $35 for small transactions R64R66. Some also mention high credit card interest rates .
Pick EECU Mobile Banking if

Pick EECU Mobile Banking if you prioritize a credit union with potentially better rates on savings and loans, and value strong in-person customer service, provided you are willing to tolerate significant app stability and functionality issues R8R17R34R50.

Pick Wells Fargo Mobile® if

Pick Wells Fargo Mobile® if you need a generally reliable and user-friendly mobile banking app for daily transactions, including Zelle, and appreciate strong fraud protection and customer service, despite potential concerns about fees and occasional transaction issues R65R71.

Evidence note: Recent reviews for EECU Mobile Banking are heavily skewed negative due to severe app stability issues, which contrasts with its higher lifetime rating. Wells Fargo Mobile® has a much larger volume of reviews, offering a broader, though still mixed, perspective.

Frequently asked

Does EECU Mobile Banking have crashing issues?
Yes, EECU Mobile Banking users frequently report the app crashing immediately upon login, after using Face ID, or when trying to access specific features like check deposit, making it unreliable for managing finances R1R2R4R5.
Are there high fees with Wells Fargo Mobile®?
Wells Fargo Mobile® users frequently complain about various fees, including monthly account fees of $15 R63R92 and high overdraft fees, sometimes $35 for small transactions R64R66.
Is Zelle reliable on Wells Fargo Mobile®?
Many Wells Fargo Mobile® users find Zelle easy to use and are satisfied with the process R65R71, though some report issues with Zelle limits and functionality R75R76.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R1] EECU Mobile Banking 2/5 · US Crashes: This app crashes all the time, and it’s to the point that it’s affecting our financial security to be able to pay basic bills and things. If we can’t see our expenses and how much we have in our account, how can we manage our lives?
  2. [R2] EECU Mobile Banking 5/5 · US It’s Okay: Very often lately since the most recent update, this app has gotten significantly trashier, sometimes when it scans my face to open up it immediately just shuts back down for no reason - I’ve had to do this as many as 7 times in a row
  3. [R4] EECU Mobile Banking 1/5 · US Worst bank app ever: Constantly crashes. Purchased post immediately and then will be removed and disappear in an hour or day- then magically reappear. You can’t trust the balances in the app and have to keep separate records in order to not be charged. Very sus.
  4. [R5] EECU Mobile Banking 5/5 · US Lots of crashing: The app crashes repeatedly upon start up and will take 4-5 tries to start
  5. [R3] EECU Mobile Banking 3/5 · US Multiple log ins back to back.: Mobile app is good… does what it’s supposed to and easy to use. Only issue I have that is annoying is that I have to log in multiple times back to back because it opens and closes as soon as I log in. Might be a simple bug fix but nonetheless it’s annoying.
  6. [R12] EECU Mobile Banking 3/5 · US Soo buggy since last update!: It’s been horrible since the last update, it never wants to log me in. It scans my Face ID then sits on a blue screen for minutes at a time until I give up. In the rare instance it lets me in It won’t let me click into my checking account to see the details. Just sits on that blank, blue screen again
  7. [R15] EECU Mobile Banking 3/5 · US Issue with larger text in bill pay after recent update: Can’t see the date the payment is promised to arrive when using larger font in bill pay section
  8. [R21] EECU Mobile Banking 3/5 · US Improve app: Great Credit Union but app has been updated with worse features. The bill pay section needs to have a calendar for selecting bill pay dates. The Month, Date scroll you use now requires me to go somewhere else for a calendar to confirm what day of the week the payment will be sent.
  9. [R30] EECU Mobile Banking 3/5 · US Good App with one annoying issue: If they would just fix this issue the app would be great. But once a bill is paid and sent it disappears from the schedule and is not yet posted on the account history so for approx 3-4 days your paid bill is lost in no mans land and your account will technically not be accurate until that bill is posted. If they would just post it to account history when it is re
  10. [R31] EECU Mobile Banking 1/5 · US This app sucks: This app sucks at updated an accurate balance… you can easily go over your checking account limit and they charge you if they had to pull money from your savings.
  11. [R36] EECU Mobile Banking 4/5 · US APP GREAT EXCEPT!!….: Love the function and the display of the app and the layout!. My only concerns are when there’s a transaction made with a debit card in some places it takes a couple days for the transaction to show on your statements…
  12. [R8] EECU Mobile Banking 5/5 · US Best services ever!: EECU has been our financial institution for a long time and their services, kindness, and flexibility has been amazing! We are grateful for EECU!
  13. [R17] EECU Mobile Banking 5/5 · US Very pleased client: Being with EECU for years has always been a positive experience. Everyone is helpful and has always taken their time to help resolve matters.
  14. [R20] EECU Mobile Banking 5/5 · US Support: EECU has the most supportive and professional team of financial professionals in the industry!
  15. [R23] EECU Mobile Banking 5/5 · US The Best: Very nice workers excellent service and pleasant to work with.
  16. [R10] EECU Mobile Banking 2/5 · US Too many fees: EECU charges a fee for everything! I’m so disappointed.
  17. [R34] EECU Mobile Banking 5/5 · US Great Banking: Better service and rates than a conventional bank. The rates on checking and CDs are higher than even large national bank chains.
  18. [R50] EECU Mobile Banking 5/5 · US Count on EECU: Great interest rate on car loans and refinance and smart savings they are on point.
  19. [R63] Wells Fargo Mobile® 3/5 · US M: Con lo que no estoy de acuerdo es que cobren 15 dólares al mes
  20. [R64] Wells Fargo Mobile® 1/5 · US WD to expensive.: Since I have WF I never got a credit or a help with my account nowdays it’s been super hard with my bills and my hours have been cuts, I pay 3 to 5 Over Drafts every months, I bet I’m not the only costumer having this struggle. If the bank can give us a help should be the 5 start bank because I know we are not irresponsable People or costumers
  21. [R66] Wells Fargo Mobile® 3/5 · US Overdraft fees the worst nightmare: The app is great, but I’m an entrepreneur with a starting business we are finishing a very slow season and during that time I had some days where the account was overdraft and was charged $35 to honor even for transactions of $5 or $10, that’s not the kind of support a starting business going through a tough season needs. The overdrafts I thing can be now like $
  22. [R92] Wells Fargo Mobile® 1/5 · US Mala: Me cobran 15 dólares por mes en Wells Fargo y ya pregunté en otros bancos y no me cobran nada
  23. [R65] Wells Fargo Mobile® 5/5 · US Zelle: I use this on a regular basis and I’m satisfied with the process.
  24. [R71] Wells Fargo Mobile® 5/5 · US Wells Fargo: I just want to say thank you to Wells Fargo. Through both the transactions I recognized and the ones I didn’t, your team has consistently made sure I was treated fairly and felt like a priority. Even though I have accounts with other banks, Wells Fargo has remained my primary bank because I’ve always felt safe banking with you. Features like increased Zelle limits and the overall leve
  25. [R75] Wells Fargo Mobile® 3/5 · US No Instant Transfer?: Couldn’t find the usual instant transfer option. Forced me to switch to another device other than mobile. Don’t like the new upgrade.
  26. [R76] Wells Fargo Mobile® 1/5 · US Review: I have been having trouble with my app , Zelle and I have called 3 times nothing has been resolved!

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store