Town & Country FCU Mobile vs SchoolsFirst FCU Mobile

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R1] Town & Country FCU Mobile 1/5 · US Mobile Check does not work: The app will not open a camera or a viewfinder at all and just creates a blank screen. This is true for my partner as well.
2. [R6] Town & Country FCU Mobile 3/5 · US TCFCU is great, app sometimes works: The CU is great but the apple app works inconsistently. Sometimes the check deposit pics are never accepted by the app. Luckily I have a droid phone also and never have problems with check deposits
3. [R18] Town & Country FCU Mobile 3/5 · US When it works it's great: Very temperamental, most if the time when making deposits it crashes directly after snapping the pic of the front of the check. I have to login several times because if this and sometimes have no luck at all and have to go to the branch o make the deposit. When it works, 25% of the time, it is really slick. Other functions work well, XFR, balance check etc, but the de
4. [R68] SchoolsFirst FCU Mobile 5/5 · US Love the app: Everything I need to do is on the app. Saves me so much time.
5. [R9] Town & Country FCU Mobile 3/5 · US One issue: I love this app, but depositing checks on here is an extremely difficult task. My checks are always neat, and lined up right where it says it needs to be, and I’m always retaking the photo.. pretty annoying. Other than that, app works great.
6. [R12] Town & Country FCU Mobile 3/5 · US Travel: I wish I could electronically submit travel notifications. Other than that I love the app!! The credit union itself is 5 stars. Also, maybe a branch this way would be nice.
7. [R29] Town & Country FCU Mobile 5/5 · US Love it: Love this app it is so easy to use and always is as close to being accurate as possible thanks Town and Country
8. [R65] SchoolsFirst FCU Mobile 5/5 · US Happy client: I’m new to the Credit Union and all’s been great. Jasmine was fantastic and the app is really easy to navigate!
9. [R19] Town & Country FCU Mobile 1/5 · US CRASH: Had worked great for years. All of a sudden “Application Error we are unable to display your information at this time” I uninstalled last night and reinstalled this AM same error... NOT GOOD!
10. [R28] Town & Country FCU Mobile 1/5 · US Overdraw bait: If you want to know how much money you have in your account, this is not for you. It often takes days up to a week for purchases or bills paid to show up even in the pending menu.
11. [R79] SchoolsFirst FCU Mobile 2/5 · US App crashes: App “spin” often and isn’t easily accessible even with a strong WIFI. It crashes and I have to start the login process all over again. The face recognition does the same thing. I never understood why it is a poorly maintained unlike bigger banks, Chase or Bank of America, never have this problem.
12. [R112] SchoolsFirst FCU Mobile 2/5 · US App server is horrible!: The app constantly crashes. The tech support isn’t 24/7. So, not reliable. The bank is great - physically. However, the app is horrible! Fix this!
13. [R22] Town & Country FCU Mobile 1/5 · US They make everything difficult beyond words: First refusal was over the daily limit. So changed amount. Then they said can’t do to changed amount. Why couldn’t they say that the first time. And all this to deposit in there institution. And side note. Want co signers even holding the full cash amount. Been with them for a long time. Won’t give u a chance on a loan. Nothing. I’ve always had steady d
14. [R82] SchoolsFirst FCU Mobile 1/5 · US On hold for 20 minutes: Someone who was unprofessional answered because I was trying to speak with a human I was pushing the numbers and still can’t get a hold of anyone because of fraud this credit union doesn’t even have a dispute button my other credit union has it why not you guys !!!!!
15. [R95] SchoolsFirst FCU Mobile 5/5 · US Respond to questions: The only complaint I have is that when we’re looking for help on the phone it’s being a a part in the neck to get an operator on the phone or representative the system is reticule all and never called back they are because like all other entities that want to use AI and customer service is down the drain is going fast Be more attentive with your customers If you think I’m w
16. [R80] SchoolsFirst FCU Mobile 5/5 · US Best CU: I have been with schools first since they were OCTFCU. Close to 30 years I believe, and I can’t say enough positive things about this credit union. There have been very few times that I’ve called and felt like the service was not what I am used to, but all it takes is a second call back and I get the right person. But it’s not only about the general customer service, it’s about everything