Costco vs Target
Target is the better app overall, offering a more reliable and user-friendly experience for online shopping and in-store services, while Costco's app is plagued by frequent bugs and performance issues.
Target's app generally provides a smoother experience for online ordering, drive-up, and in-store navigation, despite some complaints about lag and inventory accuracy. Costco's app, however, suffers from widespread reports of freezing, crashing, slow performance, and critical functionality failures, making it a frustrating experience for many users.
Head to head
Pick Costco if you are a loyal Costco member who primarily uses the app for basic membership card access and occasionally for online shopping of bulky items, and you are willing to tolerate frequent bugs and performance issues R2R11R14.
Pick Target if you frequently use drive-up or in-store pickup services, appreciate app-exclusive discounts, and want a generally smoother online shopping experience, even with occasional lag or inventory discrepancies R62.
Evidence note: Costco's lifetime rating is high, but many recent reviews indicate significant app performance and functionality issues, suggesting a decline in user satisfaction with the app itself R1R4R7. Many positive reviews for Costco refer to the store experience rather than the app R11R14. Target also has recent complaints about app performance, but they appear less severe and widespread than Costco's.
Frequently asked
Is the Costco app reliable for online shopping?
Does the Target app offer good value and discounts?
Can I use the Costco app for in-store features?
What reviewers actually said
Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.
- [R2] Costco Costco online shopping: What a FABULOS way to shop big bulky items . Costco makes shopping fast and easy . thank You
- [R10] Costco Orders & Purchases Do Not Work: It’s a good app when it works. You can search items well. However, if you try accessing orders and purchases section from account, it struggles. I can never access it. 2% reward does not update too. Mine is stuck since last few months. Accounts section basically is useless for many things.
- [R15] Costco Needs work: In store use of the app isn’t nearly as helpful as the Sam’s Club app. Being able to scan with the app would be a game changer
- [R24] Costco The app needs work: The app is confusing to use. The app hides the functions used to track packages in your settings, the information for Costco Travel is hidden, and the same day delivery takes you to a separate window instead of being in the app which makes it much more confusing to use. When adding items to cart, it should be much easier to change how you want it delivered than having a whole
- [R1] Costco Updated App is Bricked: With the latest app update I literally can't place an order anymore. There are steps where the app progress bar just endlessly cycles and will not complete the task. Never had this problem in prior versions.
- [R3] Costco Buggy: When the app works it's fine. However, I find that it freezes quite often.
- [R4] Costco Store is fantastic, app is inconsistent: This app crashes, won’t load items, fails to checkout, 50% of the time I use it…very slow, laggy, and leaves much to be desired.
- [R7] Costco What’s happening with this app?: The app has become mostly unusable. Can’t look up orders, previous purchases or even shop without it timing out before opening.
- [R8] Costco Cancelled orders: Fix your problem with always canceling orders for no reason or explanation and it would deserve 5 stars…
- [R19] Costco Cart getting cleared automatically: Cart is clearing out after few mins
- [R34] Costco Work needs to be done: Lot of updates needs to be made . It doesn’t update the card info . We have to restart the app to see it updated . Need a better PO and QA
- [R11] Costco Love: Been a member since 1996. Love this place. Quality food and prices.
- [R14] Costco Reasonable price great things: We live Costco
- [R18] Costco Like the app but…: Wish prices were the same as in store. It’s tricky if you don’t realize….
- [R41] Costco Washer dryer: Best deal ever at Costco
- [R53] Costco When the app says, I’m already signed in. Why do I gotta sign in again to do almost everything when: 👉🏻 When the app says, I’m already signed in. Why do I gotta sign in AGAIN, to do almost everything when says I’m signed in⁉️⁉️⁉️ 👉🏻 fix this, I should not have to call to have Costco search for a purchase, I should have a SEACH option, but Even though there is a SEACH next to purchases, (insinuatin
- [R77] Target The best dept store: Target always has a good price, good customer service. Cleaner and we’ll organized than Walmart stores. Keep it up.👍
- [R88] Target App is nice, delivery and customer care is HORRIBLE: Never really used target but recently moved next to one a few months ago and got the app. The app is nice and easy to navigate. But I used the delivery option and the driver delivered it to the wrong place, didn’t answer, and customer care did not refund the full amount spent though they had the proof. Then ended the service chat as I was still
- [R98] Target ❣️: Love shopping here great support
- [R62] Target Download the app: If you’re a target lover you need this app. Make sure you put in your number every time you checkout not only you get points but shopping online for delivery or pickup comes out cheaper always, there are discounts and perks on the app only.
- [R66] Target Need more savings !: I have a lot of apps with accounts on it so I can save money used to do 5$ gift cards now nothing ??
- [R101] Target Perfect: Very good when it comes to getting items especially if you have target 360 but sometimes its a bit expensive but yet still amazing since it has more than other stores
- [R27] Costco Need watch app: Please make an Apple Watch component app that has barcode to scan in when arriving at the building.
- [R32] Costco Self Checkout Needed: I love Costco but when is the brand going to update to more modern features like self checkout that I can do from my mobile phone? This is the one reason I still shop at Sam’s- you can scan as you shop and be on your way. No stressful lines overflowing with impatient people. Please please please think about implementing this feature.
- [R33] Costco Apple wallet: Would be nice to access my Costco ID through my Apple wallet
- [R72] Target App freezes and glitches a lot: Usage is not always smooth
- [R73] Target Buggy and slow: I can hardly even use it anymore as Target has added so many features and overloaded the basic functionality of the app. Truly terrible UI and so slow even after update
- [R75] Target App glitches and lags constantly: I love the convenience of doing my whole grocery order in the app for pick up, but it is CONSTANTLY lagging when I try to get my order together.
- [R82] Target Slow and time consuming: Super slow, too many suggestion, it takes for ever to finish our edit anything
Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store