Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Mi Banco Mobile vs Común

Mi Banco Mobile 4.8★ · Free to download 65
Winner Mi Banco Mobile
Común 4.8★ · Free to download 30

Mi Banco Mobile is the better choice for established banking needs despite its outdated interface, while Común faces significant user trust issues regarding account access and fund security.

Full reviews: Mi Banco Mobile · Común

Mi Banco Mobile, despite complaints about an outdated interface and excessive verification, generally allows users to perform banking tasks, albeit sometimes with friction. Común, however, is plagued by severe issues including frozen accounts, lost funds, and unresponsive customer service, making it a risky option for users.

Head to head

Features & Functionality edge: Mi Banco MobileR8R11R26R34
Mi Banco Mobile Mi Banco Mobile users appreciate the ability to pay bills, monitor accounts, and perform transfers, finding it useful for daily banking R8R11R26R34. However, many note a lack of advanced features compared to other banking apps, such as direct credit card payments without switching to desktop, virtual sub-accounts, or mobile check deposits . Some also report issues with specific features like the ATH section or linking to external apps R47.
Común Común is praised by some for facilitating international money transfers, especially for the Latino community, and for being easy to open an account without visiting a physical bank . However, many users complain about severe limitations on transfers, low daily limits, and the inability to use debit cards for remittances . There are also reports of the app not allowing money to be sent or freezing accounts after transactions R69R70.
Ease of Use & Interface edge: Mi Banco MobileR17R22R24R36
Mi Banco Mobile Many Mi Banco Mobile users find the app easy to use and navigate, appreciating its simplicity and accessibility for essential banking tasks R17R22R24R36. Conversely, a significant number of users describe the app as frustrating, not user-friendly, and outdated R1. Specific complaints include complicated access to bank statements, forced desktop switching, and a confusing transaction layout R1.
Común Común is described as easy to use by some, especially for opening an account and using features like Apple Pay . However, a major issue for many users is the app's unreliability, with reports of it not opening, getting stuck on loading screens, or crashing frequently . Some also find the process of sending money complicated due to limits .
Reliability & Security edge: Mi Banco MobileR1R13R35R47
Mi Banco Mobile Mi Banco Mobile users frequently report issues with excessive verification steps, being locked out of their accounts, and needing to reset passwords repeatedly R1R13R35R47. Some also experience slow transaction posting, unavailable credit card balances, and general unreliability R3. Despite these issues, some users praise its security R26.
Común Común faces severe criticism regarding reliability and security. Numerous users report their accounts being frozen or blocked without notice, leading to lost or inaccessible funds . Many describe the app as a scam, with money disappearing after transfers R70. There are also complaints about the app not working, giving errors, or failing to send verification codes .
Customer Support edge: Mi Banco MobileR45R18R67R75
Mi Banco Mobile Mi Banco Mobile users report long wait times for customer service, with some waiting hours to get a response R45. Others mention that support couldn't resolve issues like regaining account access after losing a phone, requiring a physical branch visit R18.
Común Común's customer support is a major point of contention. Many users describe it as unhelpful, unresponsive, and unprofessional R67R75. Agents are reported to refer users to email or messages, close accounts without notice, and fail to resolve issues with frozen funds or delayed check deposits R67R75. Some users claim they cannot contact support at all . Conversely, a few users praise the support as excellent, fast, and helpful .
Price & Value edge: Mi Banco MobileR8R11R34R50
Mi Banco Mobile Mi Banco Mobile is free to download, and users generally perceive it as a necessary tool for managing their finances, despite its flaws R8R11R34. One user mentions it's "the most expensive but the best" R50, suggesting that while there might be costs associated with the bank's services, the app itself provides value.
Común Común is free to download, and some users appreciate its lack of hidden fees . However, the perceived value is severely undermined by widespread reports of lost money and frozen accounts, making it a risky proposition for users who rely on it for their funds R70.
Pick Mi Banco Mobile if

You need a full-service banking app from an established institution, are willing to tolerate an occasionally outdated interface and frequent security verifications, and value the ability to perform core banking functions like bill payments and account monitoring R8R11R26R36.

Pick Común if

You are looking for a virtual banking solution primarily for international money transfers, particularly to Latin America, and are willing to risk potential issues with account access and fund security, especially if you value the ease of opening an account without a physical branch .

Evidence note: Mi Banco Mobile has a significantly larger number of reviews, providing a more robust dataset. Común's reviews, while fewer, show a high concentration of critical issues regarding fund security and account access, which are fundamental for a banking app.

Frequently asked

Are there issues with account access for Mi Banco Mobile and Común?
Mi Banco Mobile users frequently report being locked out of their accounts, requiring excessive verification steps and repeated password resets R1R13R35R47. Común users experience more severe access issues, with many reporting frozen or blocked accounts without notice, inability to log in, or the app not opening at all .
Do these apps have problems with money transfers or deposits?
Mi Banco Mobile users complain about slow transaction posting and difficulties adding external bank accounts for bill pay, sometimes requiring a branch visit R3R4. Común users report significant problems with money transfers, including low limits, inability to send money, and funds being lost or stolen after transfers R69R70. Delayed check deposits are also a concern for Común users R75.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R8] Mi Banco Mobile 5/5 · US Me es muy útil la app: Me es muy útil la app porque puedo pagar los billes, etc
  2. [R11] Mi Banco Mobile 5/5 · US Gracias: Gracias a este servicio puedo monitorial mis cuentas….
  3. [R26] Mi Banco Mobile 5/5 · US Me encanta: Estoy muy satisfecho(a) con la aplicación del banco. Es fácil de usar, rápida y muy segura. Me permite hacer transferencias, pagar facturas, verificar mis cuentas y realizar prácticamente todas mis gestiones bancarias sin tener que visitar una sucursal. La interfaz es clara y funciona muy bien. Sin duda, ha hecho que manejar mis finanzas sea mucho más cómodo y eficiente. ¡Excelente tra
  4. [R34] Mi Banco Mobile 5/5 · US Mi Banco: Muy útil.
  5. [R17] Mi Banco Mobile 5/5 · US Simple: Easy to use, all information I need is easily accessed.
  6. [R22] Mi Banco Mobile 5/5 · US Fácil de usar: El app es fácil de usar.
  7. [R24] Mi Banco Mobile 5/5 · US Gracias: Muy fácil de usar y es una gran herramienta
  8. [R36] Mi Banco Mobile 5/5 · US Excellent: Easy to use
  9. [R1] Mi Banco Mobile 1/5 · US This seems deliberate. There's no explanation for this.: This is one of the most frustrating banking apps I have ever used. It is simply not user-friendly. Accessing bank statements is far more complicated than it should be. The app often forces you to switch to the desktop version, log in again, and once you finally open your statement, you can’t even go back without being logged out all over ag
  10. [R13] Mi Banco Mobile 1/5 · US Excessive verification steps: Excessive verification steps. When you want to restore your password then you have to get another link to the same email, number. Excesive.
  11. [R35] Mi Banco Mobile 1/5 · US Horrible: Peor banco que existe, la aplicación es tan mala que te sigue bloqueando. Te siguen pidiendo contraseña nueva porque según la app esa no es la contraseña, luego la pones como contraseña nueva y te indican que no puedes restablecer tu contraseña con tu antigua contraseña. Demasiado de muchos glitch. Por tal razón sigo con mi cuenta de USA. Triste
  12. [R47] Mi Banco Mobile 2/5 · US Keeps Locking Me Out: This is mostly an issue as I have the bank linked to another app in order to track my expenses. However, out of all my financial accounts, this bank is the only one that consistently has issues with being linked to this app and keeps locking me out and making me change my password. I understand the security concerns but I used to have it linked to a similar app years ago and
  13. [R45] Mi Banco Mobile 1/5 · US Mal servicio: Es increíble que estoy intentando comunicarme desde las 10:00am y y 5hrs y media después me contestan. Por eso pierden clientes y yo soy una! 😡
  14. [R18] Mi Banco Mobile 3/5 · US Recuperación: En los pasados días perdí acceso a mi cuenta ya que mi teléfono se extravió en el extranjero y aunque me contacté con apoyo técnico y teniendo mi IPad a la mano y acceso a mi email no me pudieron resolver y tuve que esperar asta ahora para recuperar el acceso por qué no tenían otra forma que no fuera llenado a una sucursal o con el móvil la cual ninguna de las opciones estaba a mi al
  15. [R67] Común 1/5 · US Unprofessional: This company is so unprofessional. The agents on the phone aren’t helpful they refer you to getting an email and then messages to try and help. They close accounts without a notice or reach out if they suspect “fraud”. I definitely don’t recommend this company if there’s no actual person to speak to.
  16. [R75] Común 3/5 · US No bueno: No recomiendo usar el depósito de cheque ya voy a tener 8 días esperando mi dinero, contacto al servicio al cliente y no pueden resolver nada, solo dicen que está en revisión.
  17. [R50] Mi Banco Mobile 5/5 · US El mejor: El mas caro pero el mejor!
  18. [R3] Mi Banco Mobile 3/5 · US Transaction posting: Posting always lags. Cc payments for x deposits
  19. [R4] Mi Banco Mobile 1/5 · US Transfers from other banks: The Bill Pay is PATHETIC compared to other banks. One has to go to a branch to add an account from an external bank. WTF! Are we in the 1800’s? This company keeps Puerto Ricans from advancing in banking technology with their monopoly. Terrible.
  20. [R69] Común 3/5 · US Enbios: No me deja enviar dinnero
  21. [R70] Común 1/5 · US Fatal: Después que trasferí dinero me sacó de la app y me robó mi dinero

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store