Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Mi Banco Mobile vs FB Mobile Banking

Mi Banco Mobile 4.8★ · Free to download 45
Winner FB Mobile Banking
FB Mobile Banking 4.8★ · Free to download 55

FB Mobile Banking has a slight edge over Mi Banco Mobile due to its generally better reliability and fewer critical complaints about being locked out, despite both apps having significant issues with functionality and outdated features.

Full reviews: Mi Banco Mobile · FB Mobile Banking

Both Mi Banco Mobile and FB Mobile Banking struggle with reliability, outdated features, and frequent login issues, according to user reviews. While Mi Banco Mobile users report being locked out constantly and difficulty with basic banking tasks, FB Mobile Banking users also face frequent errors and slow updates, though its core banking functions seem slightly more stable when working.

Head to head

Features tieR9R15R33R43
Mi Banco Mobile Users find Mi Banco Mobile lacks modern features, such as easy credit card payments, virtual accounts, and detailed transfer descriptions R9R15. Some also report issues with mobile check deposits R33 and linking to external services R43.
FB Mobile Banking FB Mobile Banking users desire features like printing from the app and confirmation numbers for bill pay and transactions . There are also complaints about limitations on Zelle transfers and daily transfer limits R82.
Ease of Use tieR1R17R22R24
Mi Banco Mobile Many users describe Mi Banco Mobile as frustrating and not user-friendly, citing complicated access to statements, forced switches to desktop versions, and a confusing layout for transactions R1R25. Some find it simple and easy to use R17R22R24.
FB Mobile Banking FB Mobile Banking receives mixed reviews on ease of use; some find it easy to navigate and user-friendly , while others describe it as confusing and having buttons that don't work .
Reliability tieR1R3R35R47
Mi Banco Mobile Mi Banco Mobile is frequently criticized for being unreliable, with users experiencing constant lockouts, password reset issues, slow loading times, and frequent crashes R1R35R47. Transaction posting is also reported to lag R3.
FB Mobile Banking FB Mobile Banking also suffers from significant reliability problems, including the app not loading, frequent error messages, balances not updating for days or weeks, and general glitchiness after updates R61. Users are also locked out .
Security tieR1R13R35R49
Mi Banco Mobile Mi Banco Mobile users complain about excessive verification steps and being repeatedly locked out, which, while intended for security, creates frustration R1R13R35R49.
FB Mobile Banking FB Mobile Banking is noted for its stringent security measures, which some users appreciate for preventing fraud R65. However, this strictness can also lead to issues like debit cards not working at certain retailers and frequent lockouts .
Updates & Compatibility edge: Mi Banco MobileR10R21R31R37
Mi Banco Mobile Mi Banco Mobile is described as outdated and lacking modern design, with calls for better design and functionality updates R10R21R31R37.
FB Mobile Banking FB Mobile Banking users frequently report issues with mandatory updates that prevent them from accessing the app, sometimes requiring phone upgrades or leading to a loop where the app constantly asks for an update that isn't available .
Customer Support edge: FB Mobile BankingR18R45R62R65
Mi Banco Mobile Mi Banco Mobile users report long wait times for customer service R45 and difficulties resolving issues like account access even with technical support R18.
FB Mobile Banking FB Mobile Banking users generally praise the staff and service at branches R62R65. However, some report inconsistent information regarding changes to services like bill pay and non-existent support for business clients .
Pick Mi Banco Mobile if

Pick Mi Banco Mobile if you are comfortable with an app that may feel outdated and requires frequent password changes, but still provides basic monitoring and bill payment functionality for many users .

Pick FB Mobile Banking if

Pick FB Mobile Banking if you value strong in-person customer service and security, and are willing to tolerate an app that can be glitchy and slow to update, but generally works for core functions like transfers and mobile deposits when it is operational R62R77.

Evidence note: Both apps have a significant number of negative reviews, often citing similar issues like app unreliability and outdated features. The lifetime ratings are very similar, suggesting that while many users are satisfied, a notable portion experiences significant frustration. The free-to-download nature means users may be less tolerant of issues compared to a paid app.

Frequently asked

Do these apps support external bank transfers?
Mi Banco Mobile users report difficulties with transfers to external banks, sometimes requiring a branch visit R4R29. FB Mobile Banking users also note limitations, stating transfers are often only possible within FB or require a time-consuming process for external investment banks R66R82.
Are there issues with mobile check deposits?
Mi Banco Mobile users report not having the option for mobile check deposits and needing to visit a branch R33. FB Mobile Banking users find that mobile check deposits take longer than advertised R72 but some still find the feature a lifesaver R77.
How do these apps handle account balances and transactions?
Mi Banco Mobile users complain about transaction posting lags R3 and a confusing layout that makes it hard to track balances and transactions R25R41. FB Mobile Banking users frequently report that balances don't update R61 and transactions appear with significant delays .

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R9] Mi Banco Mobile 3/5 · US Falta mejorar y agregar funciones: Comparada con otras apps de banco como BBVA, tiene muchas cosas que mejorar y agregar. Experiencia de pago de tarjetas de crédito sin salirte a versión desktop, mejora de autenticacion, descripción en transferencias, apartados virtuales dentro de cada cuenta, etc
  2. [R15] Mi Banco Mobile 3/5 · US Lack of access: No permite pagos a principal ni aplicaciones a prestamos etc. para mas claridad compare la app a la de USAA o Pentagono
  3. [R33] Mi Banco Mobile 1/5 · US En dudas: Esto solo me permite ver mi estado de cuenta no me da la opción de hacer depósitos de cheques por el móvil tengo que ir a la sucursal y eso era algo que me quería evitar por eso cerró estrellas
  4. [R43] Mi Banco Mobile 1/5 · US Can link with Robinhood.: Garbage bank. Doesn’t let me link for deposit with Robinhood.
  5. [R1] Mi Banco Mobile 1/5 · US This seems deliberate. There's no explanation for this.: This is one of the most frustrating banking apps I have ever used. It is simply not user-friendly. Accessing bank statements is far more complicated than it should be. The app often forces you to switch to the desktop version, log in again, and once you finally open your statement, you can’t even go back without being logged out all over ag
  6. [R17] Mi Banco Mobile 5/5 · US Simple: Easy to use, all information I need is easily accessed.
  7. [R22] Mi Banco Mobile 5/5 · US Fácil de usar: El app es fácil de usar.
  8. [R24] Mi Banco Mobile 5/5 · US Gracias: Muy fácil de usar y es una gran herramienta
  9. [R3] Mi Banco Mobile 3/5 · US Transaction posting: Posting always lags. Cc payments for x deposits
  10. [R35] Mi Banco Mobile 1/5 · US Horrible: Peor banco que existe, la aplicación es tan mala que te sigue bloqueando. Te siguen pidiendo contraseña nueva porque según la app esa no es la contraseña, luego la pones como contraseña nueva y te indican que no puedes restablecer tu contraseña con tu antigua contraseña. Demasiado de muchos glitch. Por tal razón sigo con mi cuenta de USA. Triste
  11. [R47] Mi Banco Mobile 2/5 · US Keeps Locking Me Out: This is mostly an issue as I have the bank linked to another app in order to track my expenses. However, out of all my financial accounts, this bank is the only one that consistently has issues with being linked to this app and keeps locking me out and making me change my password. I understand the security concerns but I used to have it linked to a similar app years ago and
  12. [R13] Mi Banco Mobile 1/5 · US Excessive verification steps: Excessive verification steps. When you want to restore your password then you have to get another link to the same email, number. Excesive.
  13. [R49] Mi Banco Mobile 1/5 · US Terrible banking: I hadn’t login for some time and I would ask me to change my password and then after I change it, it asked me to validate two more times. It’s so much a frustration to deal with this bank.
  14. [R10] Mi Banco Mobile 2/5 · US Outdated: La aplicación se siente un poco "Outdated". Por ejemplo cuando vas a darle Sign In desde algún link que te lleva directo a BPPR
  15. [R21] Mi Banco Mobile 2/5 · US Hace falta la actualización del nuevo iOS 26: Hace falta Liquid Glass en la app no está también actualizada hace falta un mejor diseño en la app como de transacciones y balances
  16. [R31] Mi Banco Mobile 1/5 · US Terrible bank: Terrible bank they are 20 years behind
  17. [R37] Mi Banco Mobile 1/5 · US Mejorar: Deben añadirle mensajes a las transferencias, mejorar en si porque estan atras
  18. [R18] Mi Banco Mobile 3/5 · US Recuperación: En los pasados días perdí acceso a mi cuenta ya que mi teléfono se extravió en el extranjero y aunque me contacté con apoyo técnico y teniendo mi IPad a la mano y acceso a mi email no me pudieron resolver y tuve que esperar asta ahora para recuperar el acceso por qué no tenían otra forma que no fuera llenado a una sucursal o con el móvil la cual ninguna de las opciones estaba a mi al
  19. [R45] Mi Banco Mobile 1/5 · US Mal servicio: Es increíble que estoy intentando comunicarme desde las 10:00am y y 5hrs y media después me contestan. Por eso pierden clientes y yo soy una! 😡
  20. [R62] FB Mobile Banking 5/5 · US Best banking: Love this bank been a customer for 8 years they care for you.
  21. [R65] FB Mobile Banking 5/5 · US Great Bank: Since we moved several years ago, FB has always been great! We love the great security service to access our accounts
  22. [R4] Mi Banco Mobile 1/5 · US Transfers from other banks: The Bill Pay is PATHETIC compared to other banks. One has to go to a branch to add an account from an external bank. WTF! Are we in the 1800’s? This company keeps Puerto Ricans from advancing in banking technology with their monopoly. Terrible.
  23. [R29] Mi Banco Mobile 1/5 · US Burdensome Process for Transfers to accounts in other Banks: Hidden process to perform transfers to accounts in other banks
  24. [R66] FB Mobile Banking 3/5 · US Pros and cons: I have noticed that I've gotten generally good and friendly service while either going in or on the app. Although, when needing to transfer funds, it's only been able to be done within FB. If I wanted to transfer any from my investment bank, that could not be digital but rather a time consuming process.
  25. [R82] FB Mobile Banking 2/5 · US User Interface: I dont like how setting up linked accounts is, and also you can only transfer 2k a day, and its 24hours not calendar days. Also they dont give a confirmation number for the transaction. Just little things that all together make my review 2star.
  26. [R72] FB Mobile Banking 3/5 · US Maybe adjust advertising: Mobile check deposit takes longer than stated on website.
  27. [R77] FB Mobile Banking 5/5 · US awesome: never had any issues, everything is straight forward!! i loveeee mobile check deposit, such a lifesaver
  28. [R25] Mi Banco Mobile 1/5 · US The worst: I am forced to bank with this bank unfortunately. I deposit money weekly to transfer to my main US bank account and the layout of this app is horrible. Why not list out the transactions and the end balance after the transactions instead of breaking it up into debit and credit transactions? It’s hard to keep track and to see if everything is as it should be. This reads very SCAMMY.
  29. [R41] Mi Banco Mobile 1/5 · US Not reliable app: Unable to see transaction history
  30. [R61] FB Mobile Banking 2/5 · US It’s ok, but it doesn’t work majority of the time.: I’m getting fed up with this bank and I’m probably going to another one soon, the app almost never loads anymore, I only get error messages that say “Error updating details, there was an issue retrieving the latest account details. Please try again”. It won’t even show me how much I have in my account, so I can’t even see if I’m overdrafted. I’v

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store