Mi Banco Mobile vs MAJORITY

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R4] Mi Banco Mobile 1/5 · US Transfers from other banks: The Bill Pay is PATHETIC compared to other banks. One has to go to a branch to add an account from an external bank. WTF! Are we in the 1800’s? This company keeps Puerto Ricans from advancing in banking technology with their monopoly. Terrible.
2. [R98] MAJORITY 2/5 · US Observación: Es muy buena app pero no le doy las 5 estrellas solo por no tener el zelle o poder pasar dinero a otras cuentas no MAJORITY
3. [R1] Mi Banco Mobile 1/5 · US This seems deliberate. There's no explanation for this.: This is one of the most frustrating banking apps I have ever used. It is simply not user-friendly. Accessing bank statements is far more complicated than it should be. The app often forces you to switch to the desktop version, log in again, and once you finally open your statement, you can’t even go back without being logged out all over ag
4. [R57] Mi Banco Mobile 1/5 · US Locked out constantly: This app is a joke. Every time i use it, it locks me out. Then i have to reset my password just to have my account be locked. The devs are a joke and this is an example of banking on the island. This bank has terrible lending customer service across the board is a terrible representation of the biggest bank in the country.
5. [R61] MAJORITY 1/5 · US No la descarguen: Al ser un banco virtual jamás te van a responder por dinero, las tarjetas que envían se bloquean te hacen pagar por envío exprés para que te llegue la tarjeta rápido pero jamás te la envían a tiempo terminas pagando 10usd para que una tarjeta te llegue a las dos semanas, las tarjetas se bloquean al activarla la atención al cliente es pésima, las tasas de cambio son muy bajas y te
6. [R64] MAJORITY 1/5 · US Locking of account and stealing: They’ll lock your account and ask you for stupid verifications you’ve done severally. They won’t let you access to your money and after a lot of days. They’ll steal your money and close the bank down. They’re thief. Stop using. I wish I can use no star.
7. [R3] Mi Banco Mobile 3/5 · US Transaction posting: Posting always lags. Cc payments for x deposits
8. [R39] Mi Banco Mobile 2/5 · US Totally unreliable: This app needs a lot of work. Specially the ATH section, usually it does not work.
9. [R67] MAJORITY 1/5 · US Bloqueo de cuenta: Me bloquearon mi cuenta con mi dinero adentro van 3 días y no me resuelven nada
10. [R70] MAJORITY 1/5 · US Terrible: Si tienes la oportunidad de no usarla, no la uses. Deposite $600 en efectivo y nunca llegó a mi cuenta, el servicio al cliente es PÉSIMO solamente dicen que te van a transferir y que esperes, 1 mes y medio después me dicen que se generó el depósito a otra cuenta aún con todos mis comprobantes. $600 dólares menos para mí gracias a su ineficiencia. They will not take care of deposits made
11. [R7] Mi Banco Mobile 1/5 · US Horrible Service: Like all banks, good to take your money, slow to solve anything and reimburse. Their debt collector and Popular Auto, are the worst. Can’t wait for that department to have lay offs as well like mortgage did.
12. [R80] MAJORITY 1/5 · US Malo: Pésimo servicio. Majority no responde cuando tienes problemas con tu dinero. En mi caso perdí $300 y solo recibí respuestas automáticas sin solución. No hay soporte real ni responsabilidad. No confíes tu dinero aquí.
13. [R104] MAJORITY 1/5 · US Mala comunicacion con soporte: La comunicación con el chat de soporte es lentísima tardan en responder un mensaje dos horas, y si tu no les respondes en 15 minutos te cierran el chat y debes empezar de nuevo, las llamadas simplemente no las contestan
14. [R86] MAJORITY 1/5 · US Servicio al cliente: Buenos pero mal súper mal servicio al cliente