Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

SF Fire CU Mobile Banking vs Travis CU Mobile

SF Fire CU Mobile Banking 4.8★ · Free to download 65
Winner SF Fire CU Mobile Banking
Travis CU Mobile 4.8★ · Free to download 55

SF Fire CU Mobile Banking is slightly better due to its generally positive feedback on ease of use and functionality, despite some significant login and reliability issues, while Travis CU Mobile suffers from more widespread complaints about app redesigns, login problems, and missing features.

Full reviews: SF Fire CU Mobile Banking · Travis CU Mobile

SF Fire CU Mobile Banking generally receives praise for its user-friendly interface and core banking features, though it struggles with persistent login, Face ID, and deposit processing issues. Travis CU Mobile, despite a higher lifetime rating, faces significant criticism for recent updates that introduced usability problems, broken features like mobile deposit and Zelle, and frustrating login experiences.

Head to head

Ease of Use & Interface edge: SF Fire CU Mobile BankingR5R8R11R15
SF Fire CU Mobile Banking Many users find SF Fire CU Mobile Banking easy to use, navigate, and manage money effortlessly R5R8R11R15. However, some report a clunky UI, difficulty finding information like account numbers, and issues with landscape orientation .
Travis CU Mobile Travis CU Mobile receives mixed reviews, with some users calling it easy to use, simple, and intuitive . Conversely, many find it not user-friendly, difficult to navigate, and describe the layout as dated or a 'jumbled mess' after updates .
Reliability & Bugs tieR1R16R18R28
SF Fire CU Mobile Banking SF Fire CU Mobile Banking has significant reliability issues, including the app not remembering passwords, frequent lockouts, Face ID not working, and constant logouts R1R16R18R28. Users also report issues with check deposits crashing the app or logging them out, and transactions not syncing R6R46R50.
Travis CU Mobile Travis CU Mobile also struggles with reliability, with reports of the app freezing, being slow, and not opening . Login issues are common, including problems with saving passwords and Face ID R69. The mobile deposit feature is frequently reported as broken or malfunctioning after updates .
Features & Functionality edge: SF Fire CU Mobile BankingR5R25R33R37
SF Fire CU Mobile Banking SF Fire CU Mobile Banking offers remote check deposit, fund transfers, bill pay, card blocking, and travel notes R5R25R33R37. Zelle functionality is a point of confusion, with some users happy it's added R2 while others cannot find it or report it not working R3R4R10. Deposits can take a week or more to clear R7. Some users note limited functionality, such as not being able to see account numbers, update PINs, or verify Apple Pay in-app .
Travis CU Mobile Travis CU Mobile allows fund transfers and provides account info . However, users report missing Zelle functionality, despite it being advertised R69R120. The bill pay memo section was removed from the app . There are requests for features like direct deposit forms and the ability to pay loans with debit cards R118R120. Some users dislike the AI categorization of transactions .
Updates & Performance tieR12R26R48R16
SF Fire CU Mobile Banking SF Fire CU Mobile Banking updates are often problematic, leading to bugs, broken features, and issues with older operating systems R12R26R48. Some users feel the app has gotten worse over time, with a switch to web views degrading the experience R16.
Travis CU Mobile Travis CU Mobile's recent updates are a major source of frustration, with users reporting that redesigns ruined the app, made it a 'jumbled mess,' and introduced new bugs . The app is described as slow and glitchy .
Customer Support edge: Travis CU MobileR1R13R31R35
SF Fire CU Mobile Banking SF Fire CU Mobile Banking users report frequent contact with customer support due to app issues R1. Some users praise the credit union's overall service R13R31R35, but there are complaints about unresponsive in-app feedback, non-working contact buttons, and poor overflow call center experiences R10.
Travis CU Mobile Travis CU Mobile users generally praise the credit union's customer service . However, some find it extremely difficult to contact customer service through the app .
Price/Value edge: SF Fire CU Mobile BankingR55R88R118
SF Fire CU Mobile Banking SF Fire CU Mobile Banking is free to download. Users appreciate the overall value of the credit union, citing good loan rates and credit card limits R55.
Travis CU Mobile Travis CU Mobile is free to download. Some users complain about a $10 fee to make credit card payments from external banks, which is not common with other institutions R88R118.
Pick SF Fire CU Mobile Banking if

Pick SF Fire CU Mobile Banking if you prioritize a generally easy-to-use interface for core banking tasks like transfers and bill pay, and value the overall positive reputation of the credit union's service R5R8R13R25.

Pick Travis CU Mobile if

Pick Travis CU Mobile if you are already a member of Travis Credit Union and value their strong customer service, as the app's functionality and reliability have been inconsistent for many users .

Evidence note: Both apps have a significant number of negative reviews, often related to recent updates. SF Fire CU Mobile Banking's lifetime rating is slightly lower, but its recent reviews highlight persistent, frustrating bugs. Travis CU Mobile's higher lifetime rating is somewhat contradicted by a large volume of recent negative feedback regarding app redesigns and broken features.

Frequently asked

Does SF Fire CU Mobile Banking support Zelle?
SF Fire CU Mobile Banking has implemented Zelle, with some users confirming its presence, but many others report difficulty finding or using it within the app, sometimes due to account-specific issues or bugs R2R3R4R10.
Are there issues with mobile check deposits in SF Fire CU Mobile Banking?
Yes, many users of SF Fire CU Mobile Banking report significant issues with mobile check deposits, including the app crashing, logging them out due to inactivity, or deposits not showing up or taking up to a week or more to clear R6R7R46R50.
Does Travis CU Mobile have Zelle?
Despite the Travis Credit Union website stating Zelle should be available, many users of Travis CU Mobile report that Zelle is not visible or functional within the app R69R120.
Are there fees for paying credit cards from external accounts with Travis CU?
Yes, Travis Credit Union charges a $10 fee to make credit card payments from external primary banks, which some users find unacceptable compared to other financial institutions R88R118.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R5] SF Fire CU Mobile Banking 5/5 · US App is to use: I find the app easy to use and navigate. I can do remote check deposit transfers funds pay bills all through the app. Has features to block my card and get a new card if it’s lost or stolen and travel notes
  2. [R8] SF Fire CU Mobile Banking 5/5 · US My favorite mobile app for banking!: The app is easy to use and helps me manage my money effortlessly.
  3. [R11] SF Fire CU Mobile Banking 5/5 · US Great app!: Honestly very user friendly & zero negative feedback back
  4. [R15] SF Fire CU Mobile Banking 5/5 · US Great banking, great app: I really like my bank and the fact that I can access my accounts easily with their provided app
  5. [R1] SF Fire CU Mobile Banking 1/5 · US Worst app ever - I’m leaving this bank: The app never remembers my password, even though it’s saved in my keychain on my iphone. Even when I put it in manually it doesn’t work 50% of the time (I get a notification that it is wrong, which I 100% know is incorrect!!!) and I end up locked out of my account. The work around is changing my password which I have done nearly weekly. I have been in touch
  6. [R16] SF Fire CU Mobile Banking 2/5 · US Keeps getting worse: A few years back the all switched to a new version that appears to be a bunch of web views. The app experience keeps getting worse and worse for a few reasons. 1. The login screen never works with apples password manager. Unheard of for as long as it’s been out. 2. Once I manually look up the password, it doesn’t paste into the password field correctly. 3. The issue is
  7. [R18] SF Fire CU Mobile Banking 2/5 · US Constantly doesn’t use Face ID.: Unreliable. The app doesn’t use the technology coded into it, & usually at the worst time
  8. [R28] SF Fire CU Mobile Banking 1/5 · US The app: This app on my phone is a fk nightmare, I can’t check my account, anything, I have to restore my password every two weeks always 🤦‍♂️
  9. [R25] SF Fire CU Mobile Banking 5/5 · US Banking Made Simple: The app is easy to navigate and does exactly what I need. I can quickly check my balances, move money, and open new products without hunting around. Everything is laid out clearly so banking takes minutes. I can deposit checks, report my debit card lost and get another one reissued immediately. It’s solid, reliable, and simple to use.
  10. [R33] SF Fire CU Mobile Banking 5/5 · US Perfect banking app: I love the SF Fire Credit Union and their app works perfectly for me. I can deposit checks and check all my finances and details from wherever I am.
  11. [R37] SF Fire CU Mobile Banking 5/5 · US Transfer funds: I like how your platform makes it easy to move funds from my account to my wife’s account to pay for things that my wife insist will make me happy. OMG thank you again
  12. [R12] SF Fire CU Mobile Banking 2/5 · US Awful App Update (again): *UPDATE: The developer responded and the buttons have reappeared (although now they’re sized incorrectly), but I appreciate the response, at least. Changed from 1-star to 2-star. Will update again and add another star once release notes are reflective of actual changes and not just copy-pasted by the dev team* The latest update is awful. Click on one of your accounts an
  13. [R26] SF Fire CU Mobile Banking 1/5 · US Horrible when updating and communication with its customers.: When the SF Fire Credit Union updates or revamps the app, there are always problems. If you don’t have apples latest operating system, you are screwed. The women on the phone said every bank is like that, but my other banking apps still work. I have an iPhone 13 and it is only one operating system behind and the SFFCU app doesn’t work.
  14. [R48] SF Fire CU Mobile Banking 1/5 · US Horrible App: SFFCU upgrades the app 2 years ago and it is still riddled with errors.
  15. [R13] SF Fire CU Mobile Banking 5/5 · US Good app, BETTER SERVICE: The only financial institution I’ve ever had such a positive opinion of!
  16. [R31] SF Fire CU Mobile Banking 5/5 · US SF FIRE CU MOBILE BANKING: SF FIRE CU has found a way to define trust, top tier customer service and easy steps to follow when using the mobile application. It’s everything you need under one roof. I have been a customer for at least 13 years and I only have good memories to share whenever I think about what they have provided for me and my family. They also have a program now where you can get pa
  17. [R35] SF Fire CU Mobile Banking 5/5 · US San Francisco, Fire Credit Union mobile banking review: The San Francisco Fire Credit Union is an amazing organization. All of the services they provide are top-notch. The staff is grade a 100% knowledgeable, and helpful at all times. I always recommend them as an alternative to anyone who does not utilize their services.
  18. [R55] SF Fire CU Mobile Banking 5/5 · US Thank you: I feel truly blessed to be apart of SF FIRE CU. I have been treated so well financially, privately, and individually. I have used loans for my family’s vehicles over the past 10 years from SF FIRE CU and they have been so fare with my loan amounts, interest rates , payment schedules. My credit card limits , interest rates are also fantastic. I just want to say thank you SF FIRE CU.
  19. [R88] Travis CU Mobile 1/5 · US Charges to post credit card payments: I have credit cards with Discover, USAA, Chase, Umpqua, and TCU. Travis credit union is the only bank that charges me a fee ($10) to make a payment on my credit card every month from my external primary bank with Umpqua. Every other credit card company let’s me post payment from my Umpqua account without fees or issue. The only reason I haven’t closed my TCU i
  20. [R118] Travis CU Mobile 1/5 · US Frustrating: It makes it so difficult just to pay your loan. And if you call to pay they charge you $10 more. Have to write a whole check and upload it just to make a payment, would be easier to just let you pay by card or by entering your checking account info.
  21. [R2] SF Fire CU Mobile Banking 5/5 · US Gets better and better: Love the interface and finally adding Zelle !
  22. [R3] SF Fire CU Mobile Banking 3/5 · US Needs FedNow for instant payment!: There are few credit unions like Redwood credit union and Sacramento credit union who are ready supporting FedNow service for instant P2P payments. Since SF Fire Cu does not support Zelle, would be great if it integrates with FedNow. Things to consider.
  23. [R4] SF Fire CU Mobile Banking 1/5 · US How do you Zelle: They list on their website that you can use Zelle through their app, that there’s a place to send a Zelle in the navigation bar, but it is not there. I cannot find where to Zelle in the app at all.
  24. [R10] SF Fire CU Mobile Banking 2/5 · US Where is Zelle?: Where is the Zelle button? It's not in the "bottom navigation bar." And the "contact support" button doesn't work at all. I've updated the app, so why does it still have these bugs?
  25. [R6] SF Fire CU Mobile Banking 3/5 · US Deposits don’t show: Known bug for over a month, kinda frustrating. Shd at least show as received/pending.
  26. [R7] SF Fire CU Mobile Banking 1/5 · US App is fine, deposit time is horrendous: It takes up to a week (sometimes more!) for electronic deposits to clear. Totally unacceptable in this day and a deal breaker for using this once fantastic credit union.
  27. [R46] SF Fire CU Mobile Banking 1/5 · US App crashes on check deposit: I love this CU. But this app is garbage. It crashed literally every time I try to deposit a check and says “you have been logged out due to inactivity” when I’m in the middle of an activity! Deleting and redone loading the app doesn’t help.
  28. [R50] SF Fire CU Mobile Banking 1/5 · US Bugs bugs bugs: Every time I try to deposit a check, the app logs me out. What should be a simple banking app is super buggy. Love the CU but the app is awful... please just make it work for simple things!
  29. [R69] Travis CU Mobile 3/5 · US App redesign is OK - Missing Zelle: Had login issues saving passwords or using Face ID with previous version, improved with update. Zelle does not work. It’s not even visible from within the app, even though the website says it should be there. Using zelle app routes you back to the TCU app with no resolution. Almost there!
  30. [R120] Travis CU Mobile 1/5 · US Terrible wait times: The app is so hard to reset when you forget user I’d/ password. Can’t mobile pay through app unless you have a checking account with them. Please change this and get with the times. Taking a pic of a check to pay a bill is kind of ridiculous.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store