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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Commonwealth CU Go Mobile vs First Commonwealth Banking

Commonwealth CU Go Mobile 4.8★ · Free to download 55
Winner First Commonwealth Banking
First Commonwealth Banking 4.8★ · Free to download 65

First Commonwealth Banking has a slight edge due to its generally positive user experience, despite recent update issues, while Commonwealth CU Go Mobile struggles with significant functionality problems and a poorly received recent update.

Full reviews: Commonwealth CU Go Mobile · First Commonwealth Banking

First Commonwealth Banking generally offers a user-friendly experience with easy navigation and reliable transfers, though recent updates have caused accessibility issues for some users with older devices. Commonwealth CU Go Mobile, despite some positive feedback, is plagued by persistent login problems, mobile deposit failures, and a widely criticized recent update that made the app less functional and user-friendly.

Head to head

Features and Functionality edge: First Commonwealth BankingR1R4R8R10
Commonwealth CU Go Mobile Commonwealth CU Go Mobile users report significant issues with core features, including facial recognition and Touch ID not working R1, frequent failures with mobile check deposits R4R10R21R56, and difficulties transferring funds between accounts R1R15R25. Some users appreciate features like Zelle and bill pay R8, but many find the app's functionality limited or broken.
First Commonwealth Banking First Commonwealth Banking users generally find the app useful for depositing checks and transferring funds , though some have experienced issues with the numeral keypad not loading for deposits and errors during bank-to-bank transfers . There are also complaints about not being able to view check images after updates .
Ease of Use and User Interface edge: First Commonwealth BankingR2R8R9R16
Commonwealth CU Go Mobile Many Commonwealth CU Go Mobile users find the app difficult to use, especially after a recent update in July 2025, describing it as 'unfriendly,' 'cluttered,' and 'messy' R9R16R31. Some users praise its ease of use and intuitive design R2R8, but a significant number report a regression in quality, making it hard to view information or navigate R31R33.
First Commonwealth Banking First Commonwealth Banking is often described as 'easy to use,' 'accessible,' and 'user friendly' . However, some users find it 'outdated and confusing' , with difficulties paying multiple bills at once or understanding account activity .
Reliability and Performance tieR1R3R4R6
Commonwealth CU Go Mobile Commonwealth CU Go Mobile users frequently report performance issues, including the app being 'sluggish' and 'locking up' R3. Many experience errors with mobile deposits R4R10R21 and login problems, especially with Face ID or Touch ID R1. Some users also note VPN issues R6 and general instability, particularly after updates R31R33.
First Commonwealth Banking First Commonwealth Banking users report occasional error messages and slow performance or failure to update account information after recent updates . A significant number of users also report being unable to log in or use the app at all due to update requirements that are incompatible with older devices .
Customer Support tieR8R11R15R68
Commonwealth CU Go Mobile Commonwealth CU Go Mobile users generally praise the customer service, describing representatives as 'friendly,' 'patient,' 'professional,' and 'kind,' taking time to solve concerns R8R11. However, some users report difficulties getting technical issues resolved, with claims of being blamed for errors R15.
First Commonwealth Banking First Commonwealth Banking users also report positive experiences with staff, describing them as 'helpful,' 'courteous,' and 'friendly' R68. However, some users express frustration with long hold times and being hung up on , and a lack of answers regarding missing funds or mobile deposit issues .
Price and Value edge: Commonwealth CU Go MobileR2R5R14R23
Commonwealth CU Go Mobile Commonwealth CU Go Mobile is free to download, and reviews do not mention specific fees related to the app itself. Some users express general satisfaction with the bank's services R2R5R14R23.
First Commonwealth Banking First Commonwealth Banking is also free to download. However, several users complain about 'excessive' or 'hidden' fees, particularly $35 overdraft fees . One user also mentions a fraud protection failure involving almost $2000 .
Pick Commonwealth CU Go Mobile if

You prioritize strong customer service for general banking inquiries and are willing to contend with potential app functionality issues and a less user-friendly interface, especially after recent updates R8R11.

Pick First Commonwealth Banking if

You seek a generally easy-to-use banking app for basic transactions like check deposits and transfers, and you have a newer device that can support the latest iOS updates .

Evidence note: Both apps have a significant number of recent negative reviews related to updates, which skews the perception compared to their high lifetime ratings. For Commonwealth CU Go Mobile, the negative feedback often focuses on specific functionality breakdowns and a poorly executed UI redesign. For First Commonwealth Banking, a major point of contention is the app's incompatibility with older operating systems after updates.

Frequently asked

Are there issues with mobile check deposits?
Yes, both apps have users reporting issues with mobile check deposits. Commonwealth CU Go Mobile users frequently experience errors, with the app failing to process images or stating the account is inaccessible for deposits R4R10R21R56. First Commonwealth Banking users have reported the numeral keypad failing to load for deposits and needing to delete and reinstall the app to fix deposit functionality after updates .
Do recent updates cause problems for these apps?
Yes, recent updates have caused significant problems for both apps. Commonwealth CU Go Mobile's July 2025 update is widely criticized for making the app 'unfriendly,' 'cluttered,' and 'not functional,' with issues like large text, missing transaction notes, and broken login features R9R16R31R33. First Commonwealth Banking's updates have led to many users with older iPhones and iPads being unable to access the app at all due to new iOS requirements .
Are there any issues with fees or account management?
First Commonwealth Banking users frequently complain about 'excessive' and 'hidden' fees, specifically mentioning $35 overdraft charges and fees for in-branch withdrawals . Some also report issues with funds disappearing after deposits or fraud protection failures . Commonwealth CU Go Mobile users mention difficulties making payments and transferring funds between accounts, but do not specifically cite issues with fees R1R15R25R53.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R1] Commonwealth CU Go Mobile 2/5 · US Facial recognition: No matter how many times I log in and set up facial recognition I still have to put in my password each time. It never works. Also I can’t make a deposit from my account to the joint checking account I share with my husband. I can only do it from the joint account and am constantly having to log in and out. I’ve gotten used to this new app but I still don’t like it. Things jus
  2. [R4] Commonwealth CU Go Mobile 1/5 · US Taking photos for E-deposit: “Unable to process check image. X Please try again or contact supp the problem continues.”
  3. [R8] Commonwealth CU Go Mobile 5/5 · US Supremely Useful: App is intuitive and I have easily moved money between my accounts, or via Zelle. Commonwealth Credit Union Customer Service is also extremely friendly.
  4. [R10] Commonwealth CU Go Mobile 1/5 · US frustrating: Hey! i can’t deposit my checks from the app or see my account details! what’s the point of even having an app?
  5. [R2] Commonwealth CU Go Mobile 5/5 · US Amazing!!: Easy to use and by far the best bank and app on the US!
  6. [R9] Commonwealth CU Go Mobile 3/5 · US July 2025 Update: The new update is terrible. Everything is so large, it looks messy. I’ll be going back to web version I guess. What a shame.
  7. [R16] Commonwealth CU Go Mobile 1/5 · US The new app is very user unfriendly.: Very difficult to use. The old app was easy to navigate
  8. [R3] Commonwealth CU Go Mobile 3/5 · US Sluggish: Not a bad app but it is sluggish. It frequently locks up.
  9. [R6] Commonwealth CU Go Mobile 3/5 · US VPN issues, limited viewing of transaction history: Two issues. 1) I use VPN all of the time. CCU clients that are security minded should not be encountering these issues. The CCU go mobile app struggling to work with VPN in and login process is problematic since my VPN blocks trackers and 3rd party activity requests. This needs to be fixed. I don’t have any VPN issues with other banking apps,
  10. [R11] Commonwealth CU Go Mobile 5/5 · US The best Customer Service ever!!: Whenever I’ve called the Service Reps have been patience, professional and kind. They take the time to solve all of my concerns without rushing me. I’ve been a client for 30 + years and will remain there FOREVER‼️
  11. [R15] Commonwealth CU Go Mobile 3/5 · US Tech: Been trying three weeks to get someone to fix the DS: 5:2 error and now internal error, no hope. I got a loan and can’t transfer or schedule to transfer funds from my other bank acc. Crazy. And instead of them trying to fix it they claim it’s the users mistake all the while I’m following the exact instructions on the website to transfer and I get internal error there too. Wow.. Funny I’ve be
  12. [R68] First Commonwealth Banking 5/5 · US Patton PA Staff: The Patton Pennsylvania staff are always very helpful and courteous. It is our go to bank.
  13. [R5] Commonwealth CU Go Mobile 5/5 · US Awesome: They have been amazing this far I’m glad I switched
  14. [R14] Commonwealth CU Go Mobile 5/5 · US CCU Go Mobile: Has been absolutely amazing I highly recommend
  15. [R23] Commonwealth CU Go Mobile 5/5 · US Fabulous: Fabulous and accurate banking for me since 1992
  16. [R21] Commonwealth CU Go Mobile 3/5 · US Deposits: Too difficult to make mobile deposits. It will not correctly read the check.
  17. [R56] Commonwealth CU Go Mobile 5/5 · US Won’t let me mobile deposit: When I try to deposit a check with my phone, my account is no longer accessible. This is after years of use.
  18. [R31] Commonwealth CU Go Mobile 1/5 · US Aug 14, 2025 - App Quality Regression: In short, this is no longer a user-friendly app and is now more like using the safari web browser on my iPod touch in 2012. The saying holds true - the cost of living continuously goes up, while the quality of services continuously goes down. That goes for big ideas like buying/renting homes, all the way down to little, everyday stuff like opening our banking
  19. [R33] Commonwealth CU Go Mobile 1/5 · US Terrible update: This update in July of 2025 is the worse thing ever. I have used the app for years and now it is not even functional. You cannot see all the information on the screen. Not able to use it for anything. Crazy
  20. [R25] Commonwealth CU Go Mobile 2/5 · US New system: Accounts are set up different & I’ve messed up transactions btwn accounts. Confusing.
  21. [R53] Commonwealth CU Go Mobile 1/5 · US Difficult: To difficult to make a simple payment compared to other bank apps

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store