Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Commonwealth CU Go Mobile vs PSECU Mobile

Commonwealth CU Go Mobile 4.8★ · Free to download 65
Winner Commonwealth CU Go Mobile
PSECU Mobile 4.8★ · Free to download 60

Commonwealth CU Go Mobile has a slight edge due to better overall app stability and fewer critical issues with core banking functions, despite recent update frustrations.

Full reviews: Commonwealth CU Go Mobile · PSECU Mobile

Both Commonwealth CU Go Mobile and PSECU Mobile receive mixed reviews, with many users praising ease of use while a significant number report issues with recent updates, mobile deposits, and app stability. Commonwealth CU Go Mobile appears to have a slight advantage in overall functionality and customer support responsiveness.

Head to head

Features & Functionality edge: Commonwealth CU Go MobileR1R6R8R12
Commonwealth CU Go Mobile Commonwealth CU Go Mobile users appreciate features like easy money transfers, Zelle integration, and bill pay, with some finding it intuitive and powerful after getting used to updates R8. However, common complaints include issues with facial recognition and Touch ID, limited transaction history viewing, and difficulty making deposits to joint accounts R1R6R12R27. Some users also dislike the character limit for purchase labels .
PSECU Mobile PSECU Mobile offers features like checking balances, transfers, and autopay, which many users find simple and convenient . However, recent updates have removed the PIN login option, caused issues with viewing multiple accounts, and some users report Zelle is missing . There are also complaints about auto-pay not working for loans .
Ease of Use & User Interface tieR2R8R9R16
Commonwealth CU Go Mobile Many Commonwealth CU Go Mobile users find the app easy to use, intuitive, and accessible R2R8. However, recent updates have led to significant frustration, with users describing the new interface as 'terrible,' 'messy,' 'cluttered,' and 'user unfriendly' R9R16R22R31. Some find it difficult to view information or navigate, especially on iPhones .
PSECU Mobile PSECU Mobile is generally praised for its ease of use and convenience for banking tasks . However, recent updates have also caused significant usability issues, including a top bar that takes up too much screen space, forcing users to agree to long agreements, and making it harder to view accounts . Some users find it slow and not easy or fast to get things done .
Reliability & Performance edge: Commonwealth CU Go MobileR3R4R6R10
Commonwealth CU Go Mobile Commonwealth CU Go Mobile users report issues with the app being sluggish, frequently locking up, and having glitches R3. Mobile deposit functionality is a recurring problem, with users unable to process check images or experiencing errors R4R10R21R56. The app also struggles with VPN connections R6.
PSECU Mobile PSECU Mobile users frequently report the app is slow to load, sometimes doesn't load at all, and often requires closing and reopening . Many users experience error messages, crashes, and the app not opening at all, particularly after updates . Mobile deposit is a significant pain point, with checks being hard to scan, rejected, or taking too long to process . The app also does not work if developer mode is on .
Customer Support edge: Commonwealth CU Go MobileR8R11R15R65
Commonwealth CU Go Mobile Commonwealth CU Go Mobile users consistently praise the credit union's customer service as friendly, patient, professional, and kind, taking time to solve concerns R8R11. However, one user reported difficulty getting tech issues fixed, with claims of user error despite following instructions R15.
PSECU Mobile PSECU Mobile users generally report positive experiences with customer service, describing them as helpful, quick to respond, and efficient R65. However, some users have experienced issues with unreturned calls and difficulty reaching the right person to resolve problems like auto-pay failures .
Security tieR1R12R24R27
Commonwealth CU Go Mobile Commonwealth CU Go Mobile offers multiple authentication features and instant alerts, which some users find reassuring . However, some users report issues with facial recognition and Touch ID not working or getting stuck R1R12R27R57. One user expressed concern about a single login for all accounts being less secure R24.
PSECU Mobile PSECU Mobile is noted for keeping the app updated for security . However, the app does not work if developer mode is on, which frustrates some users who need it enabled for their work . One user was locked out of their account due to security issues , and another received a message that their device didn't meet minimum security requirements .
Pick Commonwealth CU Go Mobile if

Pick Commonwealth CU Go Mobile if you prioritize strong customer service and generally reliable core banking functions, even if recent updates have caused some interface frustrations R8R11.

Pick PSECU Mobile if

Pick PSECU Mobile if you value a wide range of banking options and a generally accessible app, and are willing to tolerate potential issues with app stability and mobile deposits .

Evidence note: Both apps have a high lifetime rating but recent reviews for both are heavily skewed negative, primarily due to issues following recent app updates. The free-to-download nature means all users, paying or not, contribute to the review pool, but there's no clear free-tier friction mentioned, rather general app performance issues.

Frequently asked

Are there issues with mobile check deposits for these apps?
Yes, both apps have significant reported issues with mobile check deposits. Commonwealth CU Go Mobile users frequently report being 'unable to process check image' or having checks not read correctly R4R10R21R56. PSECU Mobile users also struggle, with checks being hard to scan, rejected for various reasons, or taking too long to clear .
How do recent updates affect user experience for these apps?
Recent updates have negatively impacted user experience for both apps, leading to widespread frustration. Commonwealth CU Go Mobile's July 2025 update is described as 'terrible,' 'messy,' 'cluttered,' and 'user unfriendly,' making it difficult to view information and causing issues with notifications and transaction notes R9R16R22R31. PSECU Mobile's latest updates have resulted in login changes, a larger top bar reducing viewable screen area, forced agreement to long terms, and general instability with errors and crashes .
Are there any login issues with these apps?
Yes, both apps have reported login issues. Commonwealth CU Go Mobile users frequently experience facial recognition and Touch ID not working or getting stuck, often requiring manual password entry R1R12R27R57. PSECU Mobile's recent update removed the PIN login option, forcing users to use their password, and some users are locked out or receive error messages upon attempting to log in .

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R1] Commonwealth CU Go Mobile 2/5 · US Facial recognition: No matter how many times I log in and set up facial recognition I still have to put in my password each time. It never works. Also I can’t make a deposit from my account to the joint checking account I share with my husband. I can only do it from the joint account and am constantly having to log in and out. I’ve gotten used to this new app but I still don’t like it. Things jus
  2. [R6] Commonwealth CU Go Mobile 3/5 · US VPN issues, limited viewing of transaction history: Two issues. 1) I use VPN all of the time. CCU clients that are security minded should not be encountering these issues. The CCU go mobile app struggling to work with VPN in and login process is problematic since my VPN blocks trackers and 3rd party activity requests. This needs to be fixed. I don’t have any VPN issues with other banking apps,
  3. [R8] Commonwealth CU Go Mobile 5/5 · US Supremely Useful: App is intuitive and I have easily moved money between my accounts, or via Zelle. Commonwealth Credit Union Customer Service is also extremely friendly.
  4. [R12] Commonwealth CU Go Mobile 3/5 · US Log in: I would rate the app 5 but because it tries to log me in with Face ID when I got Facebook ID turned off! When I first started using app, it was always a problem logging in but I got better and now it’s trying to log me in with Face ID and I say no! But it stays stuck there!
  5. [R2] Commonwealth CU Go Mobile 5/5 · US Amazing!!: Easy to use and by far the best bank and app on the US!
  6. [R9] Commonwealth CU Go Mobile 3/5 · US July 2025 Update: The new update is terrible. Everything is so large, it looks messy. I’ll be going back to web version I guess. What a shame.
  7. [R16] Commonwealth CU Go Mobile 1/5 · US The new app is very user unfriendly.: Very difficult to use. The old app was easy to navigate
  8. [R3] Commonwealth CU Go Mobile 3/5 · US Sluggish: Not a bad app but it is sluggish. It frequently locks up.
  9. [R4] Commonwealth CU Go Mobile 1/5 · US Taking photos for E-deposit: “Unable to process check image. X Please try again or contact supp the problem continues.”
  10. [R10] Commonwealth CU Go Mobile 1/5 · US frustrating: Hey! i can’t deposit my checks from the app or see my account details! what’s the point of even having an app?
  11. [R11] Commonwealth CU Go Mobile 5/5 · US The best Customer Service ever!!: Whenever I’ve called the Service Reps have been patience, professional and kind. They take the time to solve all of my concerns without rushing me. I’ve been a client for 30 + years and will remain there FOREVER‼️
  12. [R15] Commonwealth CU Go Mobile 3/5 · US Tech: Been trying three weeks to get someone to fix the DS: 5:2 error and now internal error, no hope. I got a loan and can’t transfer or schedule to transfer funds from my other bank acc. Crazy. And instead of them trying to fix it they claim it’s the users mistake all the while I’m following the exact instructions on the website to transfer and I get internal error there too. Wow.. Funny I’ve be
  13. [R65] PSECU Mobile 5/5 · US Great banking option!: I have a savings, Roth IRA and car loan through PSECU. I am very happy with their rates and service. Any time I need help or have a question, they are quick to respond. I recommend them for all your needs.
  14. [R24] Commonwealth CU Go Mobile 3/5 · US All accounts by one log in is stupid!: Forcing us to have only one log in with all accounts is stupid. How can you protect yourself from getting drained by a hacker if they gain access to everything with only one log in process. Keeping your accounts completely separate is a lot safer!
  15. [R27] Commonwealth CU Go Mobile 3/5 · US Touch Id: Touch ID is broken in this update.
  16. [R21] Commonwealth CU Go Mobile 3/5 · US Deposits: Too difficult to make mobile deposits. It will not correctly read the check.
  17. [R56] Commonwealth CU Go Mobile 5/5 · US Won’t let me mobile deposit: When I try to deposit a check with my phone, my account is no longer accessible. This is after years of use.
  18. [R22] Commonwealth CU Go Mobile 1/5 · US Don’t like it: Hard to view and understand. Last one was much more simple
  19. [R31] Commonwealth CU Go Mobile 1/5 · US Aug 14, 2025 - App Quality Regression: In short, this is no longer a user-friendly app and is now more like using the safari web browser on my iPod touch in 2012. The saying holds true - the cost of living continuously goes up, while the quality of services continuously goes down. That goes for big ideas like buying/renting homes, all the way down to little, everyday stuff like opening our banking
  20. [R57] Commonwealth CU Go Mobile 2/5 · US Needs improvement: Why there’s an option of face id to login the app as every-time we have to enter the password????

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store