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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Bandsintown Concerts vs SeatGeek

Bandsintown Concerts 4.7★ · Free to download 65
Winner Tie
SeatGeek 4.9★ · Free to download 60

For users primarily interested in discovering upcoming concerts and staying informed about their favorite artists, Bandsintown Concerts has the edge, but for purchasing tickets to a wider variety of events with a focus on seat selection and deals, SeatGeek is the better, albeit riskier, option.

Full reviews: Bandsintown Concerts · SeatGeek

Bandsintown Concerts excels at notifying users about upcoming shows for followed artists and discovering new music, though it struggles with app stability and ticket purchasing. SeatGeek offers a broad range of tickets for concerts, sports, and theater with good UI, but faces significant criticism regarding customer service, ticket delivery, and hidden fees.

Head to head

Features & Discovery edge: Bandsintown ConcertsR2R5R13R26
Bandsintown Concerts Bandsintown is praised for its ability to notify users about concert announcements ahead of time, keeping them updated on their favorite artists and helping them plan R2R5R26. It can link to streaming services like Spotify and Apple Music to recommend shows based on taste R38R55. However, some users report that it misses many shows R13 and that recent updates have made it harder to find concerts or use its features .
SeatGeek SeatGeek offers a wide variety of options for concerts, sporting events, and musicals . Users appreciate features like seeing the view from their seats before buying R77 and deal ratings . However, the event filter sometimes doesn't work correctly, showing random dates or events from past searches .
Ease of Use & Reliability tieR4R8R9R10
Bandsintown Concerts Users appreciate Bandsintown's accessible and clean UI R8 and find it super convenient for finding shows R26. However, many recent reviews highlight significant issues with app stability, including frequent crashes R4, network errors R4R9, and functionality being ruined by updates R10. Some also find the interface confusing or struggle to use all features R16.
SeatGeek SeatGeek's UI is generally praised as amazing, easy to use, and simple . However, a significant number of users report the app not working at all, preventing sign-in or access to tickets . Issues with ticket transfer functionality are also common R63.
Notifications & Communication edge: Bandsintown ConcertsR1R6R7R11
Bandsintown Concerts Bandsintown is valued for its concert alerts and reminders R55. However, a major complaint is excessive emails and notifications, often for events users didn't opt into or don't care about R1R7R11. Some users also report not receiving notifications for followed artists R6 or having notifications re-enabled after disabling them .
SeatGeek SeatGeek users don't frequently mention notification issues, but the primary communication problem relates to ticket delivery. Many users report not receiving tickets until hours or a day before the show, or not receiving them at all R61R78R88.
Ticket Purchasing & Value tieR3R16R32R50
Bandsintown Concerts Bandsintown is primarily a discovery app, often redirecting users to other services for tickets R3R16. Some users find the ticket buying process easy , but others report issues with card transactions failing or the app not accurately reflecting sold-out shows R50. There are also complaints about not receiving promo codes for early access R32 and missing notifications for ticket sales .
SeatGeek SeatGeek is used for purchasing tickets, with some users finding cheap tickets and good deals . However, a significant number of reviews criticize outrageous fees R68R77 and price manipulation . More critically, there are numerous reports of fake or duplicate tickets R84R94, tickets for the wrong date or section R61, and tickets not being delivered at all R88.
Customer Support edge: Bandsintown ConcertsR1R24R63R64
Bandsintown Concerts Bandsintown reviews do not frequently mention direct customer support experiences, but issues like ignored unsubscribes R1 and persistent login/verification problems R24 suggest a lack of responsive support for common user frustrations.
SeatGeek SeatGeek receives overwhelming negative feedback regarding its customer service. Users frequently complain about the lack of human support, being directed to AI chatbots R63R64R78R94, and receiving no response or resolution to critical issues like undelivered or fake tickets R64R78.
Pick Bandsintown Concerts if

you prioritize discovering new concerts and staying updated on your favorite artists, are willing to tolerate some app instability and notification issues, and often purchase tickets through external links R2R5R26R38.

Pick SeatGeek if

you need to purchase tickets for a wide range of events (concerts, sports, theater), appreciate features like seat views and deal ratings, and are willing to risk potential issues with ticket delivery, hidden fees, and poor customer support .

Evidence note: Bandsintown Concerts has significantly fewer reviews than SeatGeek, leading to less comprehensive evidence for some dimensions. Recent reviews for Bandsintown show a negative trend regarding app functionality and stability, contrasting with its higher lifetime rating.

Frequently asked

Which app is better for discovering new concerts?
Bandsintown Concerts is better for discovering new concerts as it excels at notifying users about upcoming shows for followed artists and can recommend new artists based on linked music services like Spotify and Apple Music R2R5R38R55.
Which app is more reliable for buying tickets?
Neither app is consistently reliable for buying tickets; Bandsintown Concerts sometimes struggles with card processing and showing sold-out events R50, while SeatGeek faces numerous complaints about fake tickets, incorrect dates, and non-delivery, compounded by poor customer service R61R84R88R94.
Do these apps have good customer support?
Bandsintown Concerts reviews do not frequently mention direct customer support, but issues like ignored unsubscribes suggest a lack of responsive support R1; SeatGeek's customer service is widely criticized for relying on AI chatbots and failing to resolve critical issues like undelivered or fake tickets R64R78R94.
Are there hidden fees when buying tickets?
SeatGeek users frequently complain about outrageous and hidden fees, with some noting that prices can jump significantly during the purchase process R68R77. Bandsintown Concerts is primarily a discovery app and often redirects to other services for ticket purchases, so fee structures depend on the external vendor R3R16.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R2] Bandsintown Concerts 5/5 · US Always ahead: I love seeing concert announcements ahead of the rest. Gives us a jump on planning our concert selections year over years
  2. [R5] Bandsintown Concerts 5/5 · US An App that keeps me up to date. Painless!!!: I’m a music guy that wants to stay up to date with my favorite thing in the world!!! Love it !!!
  3. [R13] Bandsintown Concerts 1/5 · US Not Comprehensive: This app misses tons of shows. There have been multiple times where a band I like announces a tour, and this app never adds it
  4. [R26] Bandsintown Concerts 5/5 · US Super convenient: I used to always miss out on my favorite artists shows because I didn’t know they were coming to town until it was too late. Bandsintown helps me find shows in my area and get tickets while they’re still available and affordable.
  5. [R4] Bandsintown Concerts 1/5 · US Pos: Literally is always crashing, the app and website. No matter what i do. Started out of nowhere too, i’ve deleted the app restarted it everything and it keeps stating it has a network error… no updates or anything. Website does not let me log in and I honestly hate this app. 0/10 do not recommend
  6. [R8] Bandsintown Concerts 5/5 · US Notifications lol: The notifications it sends are very baity, but otherwise really good and well-done app. By that I mean like receiving notifications that make you think you purchased tickets when you didn’t. “Don’t forget about your tickets for ____, they’re in town next week!” Gives me a scare every time. Other than that, the UI is very accessible. Overall a very clean app.
  7. [R9] Bandsintown Concerts 3/5 · US Bad network: Networking does not seem to work well
  8. [R10] Bandsintown Concerts 2/5 · US What happened?!: Recent updates have ruined all functionality on my iPhone. Went from 5 stars to basically zero for not functioning
  9. [R1] Bandsintown Concerts 1/5 · US Abuse: Do you like getting emails you didn’t opt into from a big variety of addresses, making it hard to block them all? Do you like when a company ignores email unsubscribes and spam reports? Yes? This is the app for you.
  10. [R6] Bandsintown Concerts 3/5 · US Poor notys: I rarely get notifications for when bands are in town
  11. [R7] Bandsintown Concerts 1/5 · US Excessive emails: I looked once for a concert and now receive multiple emails every single day. So annoying!!
  12. [R11] Bandsintown Concerts 4/5 · US Notify: Too many notifications and need a way to be more selective
  13. [R3] Bandsintown Concerts 3/5 · US Tickets: Sometimes I can get the tickets through a different service
  14. [R16] Bandsintown Concerts 2/5 · US Interface is garbage: Just let me buy tickets, why does this app exist if it’s going to redirect you everywhere and I still can’t figure out how to buy tickets for a listed band. All this is for is to advertise tickets are for sale somewhere. Good luck. Useless bloatware application!
  15. [R32] Bandsintown Concerts 5/5 · US Promo code emails: I’m not getting the promo code emails for early access
  16. [R50] Bandsintown Concerts 1/5 · US Scammy and Buggy: I've tried several times on the actual app to buy tickets from official vendors and everything, but it my card would always fall through. I switched browsers because I thought it was a browser issue and realized that the show was sold out and the app didn't tell me that. This app sucks so bad.
  17. [R24] Bandsintown Concerts 3/5 · US Almost great: I love this app. I use it all the time. The issue I have is that every time I use it, the app doesn’t recognize my device and makes me go through the same email verification process. I’ve honestly been dealing with it for years since it’s not a huge deal but I’d love a fix and can’t figure it out.
  18. [R63] SeatGeek 3/5 · US 🤔On the fence… ticket transfer??🤦🏽‍♂️: So we’ve been in a concert/event ticket purchasing spree for the summer. She bought the tickets and tried to share them with us the family… everyone is registered for the app yet when we attempt to claim the tickets nothing shows up… we have gone through the app and contacted support AI chatbot, still same : no tickets showing up. Very frustrating! Also, ther
  19. [R64] SeatGeek 1/5 · US No customer service: Spouse bought tickets transferred them to me. Made me sign up for an account when I clicked on the link. Ticket wasn’t there. Tried to contact CS, got AI instead. Said it would forward info to CS. 4 days later no response. Ask for a phone number, it refused to connect me. Just said I’d hear back by email. They have poor customer service. And they seem to be ok wasting my time.
  20. [R38] Bandsintown Concerts 5/5 · US Best Live Music App: I got noticed of so many great concerts I was not aware of and got affordable prices 🙏. This app also recommends shows of new artists based on my music taste as it is linked to my Spotify, Apple Music and YouTube accounts. Works well all around the world.
  21. [R55] Bandsintown Concerts 4/5 · US Live updates for bands: I love you can choose venues or artists for alerts and it can use your music collection for alerts. I can see band updates in my inbox!
  22. [R61] SeatGeek 1/5 · US A pure scam: It says the tickets arrive 24 hours before show. but we got ours 2 hours before the show, and it was the wrong date. On top of this while the tickets were selling out, we were put on a long hold and instead of replacing our tickers the agent said that the support team is backed up, Like thats our fault. By the time they finally decided to replace our tickets there was none left. We wa
  23. [R84] SeatGeek 1/5 · US FAKE TICKETS: Seat geak sells fake banana ball tickets on July 4th midland TX
  24. [R88] SeatGeek 1/5 · US DO NOT BUY TICKETS FROM SEATGEEK: I purchased tickets and did not receive them. Planned a trip around the event with airfare hotel and days off work. Their customer service is horrible. Still waiting for resolution. I purchased tickets May 30th. Notified tickets were cancelled June 7th. SeatGeek refuses to acknowledge that the seller cancelled the tickets and they keep responding that the order w
  25. [R78] SeatGeek 1/5 · US Don’t use: There’s never anyway to talk to a real person without the ai bot telling you over and over there’s a technical issue. Additionally, buying tickets on the same night as your friends for the same concert but they all get their tickets instantly and you don’t and have to gamble if they ever get sent and the support is not helpful in anyway.
  26. [R94] SeatGeek 1/5 · US Scam: They sell duplicate tickets so you gotta be first to get your tickets scanned or you will be denied entry due to tickets already been scanned. And the customer service help is all AI generated not a human and you won’t be able to speak with a human about a refund or anything else. I would stay far far away from this app
  27. [R68] SeatGeek 4/5 · US Outrageous Fees !: My go to for tickets But, Fees are outrageous !!
  28. [R77] SeatGeek 5/5 · US Fees: The fees are ridiculous. The mark up shouldn’t be as much as it is. I do like that you can see you view from your seats before you buy them.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store