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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

ESL Mobile Banking vs U.S. Bank Mobile Banking

ESL Mobile Banking 4.8★ · Free to download 40
Winner U.S. Bank Mobile Banking
U.S. Bank Mobile Banking 4.8★ · Free to download 90

U.S. Bank Mobile Banking is the stronger choice due to its consistent reliability and user-friendly interface, while ESL Mobile Banking struggles with frequent glitches and a problematic recent update.

Full reviews: ESL Mobile Banking · U.S. Bank Mobile Banking

U.S. Bank Mobile Banking offers a reliable and easy-to-use experience for managing finances, with users praising its smooth functionality. ESL Mobile Banking, despite some positive feedback, is plagued by recent update issues, frequent crashes, and login problems that hinder its usability.

Head to head

Features edge: U.S. Bank Mobile BankingR3R11R12R27
ESL Mobile Banking ESL Mobile Banking users appreciate features like mobile check deposit, though some find the image processing occasionally annoying R27. The app also offers loan services R11 and the ability to manage multiple accounts . However, some users miss the ability to see pending income transactions R3 and struggle with paying loans due to interface issues R12R34R40.
U.S. Bank Mobile Banking U.S. Bank Mobile Banking users highly value its features for internal transfers R62, mobile check deposits R68, and Zelle . The app allows users to pay bills and manage all accounts from one screen R76R77. Some users also appreciate the ability to deposit money at ATMs and the option for diverse debit card designs R77.
Ease of Use edge: U.S. Bank Mobile BankingR6R12R14R19
ESL Mobile Banking ESL Mobile Banking receives mixed reviews regarding ease of use. While some users find it very easy and convenient R14, others report significant difficulties with the interface, especially after recent updates. Issues include difficulty seeing available vs. total funds R6, problems with buttons disappearing R12R19R40, and a generally poor user experience R40.
U.S. Bank Mobile Banking U.S. Bank Mobile Banking is consistently praised for being easy to use, fast, and convenient R72R77. Users highlight its simple, clean interface and clear options . Many appreciate being able to manage all banking needs from the app without visiting a physical branch R72R77.
Reliability edge: U.S. Bank Mobile BankingR6R13R18R21
ESL Mobile Banking ESL Mobile Banking users report frequent and severe reliability issues, especially after recent updates. Common problems include the app crashing R18, not opening R32, login glitches R13, application errors R6, and screens not loading R21. Some users state these issues make them consider switching banks .
U.S. Bank Mobile Banking U.S. Bank Mobile Banking is generally considered reliable, with many users stating they have never had an issue and that it always works flawlessly . While there are isolated reports of the deposit feature barely working or Face ID issues , the overwhelming sentiment is that the app is stable and functions as expected.
Price/Value edge: U.S. Bank Mobile BankingR32R40R72R77
ESL Mobile Banking Both apps are free to download. ESL Mobile Banking users do not explicitly discuss price, but the frequent issues and poor user experience diminish its value, with some feeling it's 'awful' R32 or 'terrible' R40 due to functionality problems.
U.S. Bank Mobile Banking Both apps are free to download. U.S. Bank Mobile Banking users perceive high value, consistently praising its convenience and efficiency R72R77. The ability to perform most banking tasks remotely enhances its value significantly R72R77.
Support edge: U.S. Bank Mobile BankingR25R30R34R67
ESL Mobile Banking ESL Mobile Banking users mention issues with support, specifically that staff cannot support online banking problems R25 and that communicating by phone, especially in Spanish, can be a dilemma R30. Some users resort to calling monthly for payments due to app failures R34.
U.S. Bank Mobile Banking U.S. Bank Mobile Banking users praise the bank's customer service, citing helpful, patient, and professional staff R67. Users report positive experiences with getting money back after fraud R67 and receiving quick assistance for banking needs .
Pick ESL Mobile Banking if

You are an existing ESL customer who finds the app generally functional for basic tasks and are willing to tolerate occasional glitches and a less intuitive interface R14.

Pick U.S. Bank Mobile Banking if

You prioritize a highly reliable, user-friendly, and feature-rich mobile banking experience that allows you to manage most banking tasks conveniently from your phone R72R77.

Evidence note: The evidence for ESL Mobile Banking is heavily skewed by recent negative reviews regarding updates and app functionality, which contrasts with its higher lifetime rating. U.S. Bank Mobile Banking has a much larger volume of reviews, with a consistently positive sentiment.

Frequently asked

Does ESL Mobile Banking have issues with recent updates?
Yes, many ESL Mobile Banking users report significant problems with recent updates, including the app crashing, not opening, login glitches, and a worse user interface R6R9R13R15.
Is U.S. Bank Mobile Banking easy to use for transfers and deposits?
Yes, U.S. Bank Mobile Banking is widely praised for its ease of use when making internal transfers and mobile check deposits, with users describing these features as easy, fast, and convenient R62R68R72R76.
Do either of these apps frequently ask for reviews?
ESL Mobile Banking users frequently complain about constant pop-up messages asking for reviews every time they log in, which they find annoying R1R4R26R33. U.S. Bank Mobile Banking reviews do not mention this issue.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R3] ESL Mobile Banking 3/5 · US Needs option: I wish you’d show pending transactions as far as income into my account. Generations used to provide that & it’s the one thing I miss.
  2. [R11] ESL Mobile Banking 5/5 · US Review: Great loan service
  3. [R12] ESL Mobile Banking 3/5 · US Not impressed: When paying a loan payment I have to scroll up to hit “transfer” but the screen will go back up and the transfer button disappears. I had to try to click on it fast before it scrolled back down again. I’m not playing a game here, I’m trying to pay a bill. Please fix this.
  4. [R27] ESL Mobile Banking 3/5 · US Not terrible: The convenience of being able to deposit checks is a pretty awesome thing for us night shift workers, however the occasional issue with image processing is kind of annoying, I don’t appreciate having to retake the image 6 times because the system thinks there’s a size difference between front and back, or it couldn’t figure out all the markings on the check.
  5. [R6] ESL Mobile Banking 3/5 · US New changes: Theres new changes and honestly i think its worse- before you could easily see available vs total $ in your accounts, now its just the total/Net amt showing until you click. Plenty of times when I need to access this app, theres always some issue, and now with the new updates it keeps saying application error and that it cant display my location- i tried logging in on multiple device
  6. [R14] ESL Mobile Banking 5/5 · US Easy to use: Very convenient
  7. [R19] ESL Mobile Banking 1/5 · US Submit button: I can’t hit the submit button to make a payment!!!!!
  8. [R13] ESL Mobile Banking 1/5 · US Log in glitch needs to be fixed: I’m so tired of being told my login credentials are invalid when I need to see how much money is in my bank account….this glitch NEEDS to be fixed, it’s extremely stressful. You guys can’t be playing with peoples money like this, I have rent due and need to know how much I can spend on groceries.
  9. [R18] ESL Mobile Banking 3/5 · US Keeps crashing: After whatever update I can’t send money to my children or bf. It deleted my contacts and doesn’t allow me to see my balance
  10. [R21] ESL Mobile Banking 3/5 · US App needs restarting before you can use it: Once I log in to the app. Nothing shows up. I have to close out and restart it every time to access my account in the app. Web based seems to work fine.
  11. [R32] ESL Mobile Banking 1/5 · US App: Awful. Wont let me install again. Everytime I tried checking acct. it would return to my main screen, out of bank app. A lot of problems
  12. [R40] ESL Mobile Banking 1/5 · US Bad app: I’m not sure who actually reviews any of these changes but the app is terrible. It’s such a poor user experience. I want to try to pay my mortgage. I can’t even hit the submit button because after choosing the account I want to draw from. It’s below the tool bar on the bottom. Maybe you should spend more time in testing than actually changing something that doesn’t really work. Lik
  13. [R72] U.S. Bank Mobile Banking 5/5 · US Great!: I love this app. It’s easy to use and very convenient! I don’t remember the last time I’ve been in an actual bank because of this app.
  14. [R77] U.S. Bank Mobile Banking 5/5 · US Modern Banking Made Easy: I’ve had a great experience with U.S. Bank. The mobile banking app is easy to use, and I like being able to manage everything from my phone. Opening an account online was quick and simple, which made the whole process convenient. One feature I really enjoy is the variety of debit card designs, they let you choose a style that fits your personality. Overall, it’s been a use
  15. [R25] ESL Mobile Banking 1/5 · US App is very broken: Cannot transfer money within my own account. It worked once. Staff cannot support, this online banking very broken.
  16. [R30] ESL Mobile Banking 1/5 · US Mejoras!: Han aplicado mejoras muy convenientes para la agilidad de nosotros (clientes) al realizar transacciones bancarias. Excelente! Sin embargo es un dilema comunicarse por teléfono e imposible en español
  17. [R34] ESL Mobile Banking 1/5 · US Horrible update: Would give 0 stars if possible. Ever since the update you can’t even make a payment on a car loan. I have to call every month to pay it, wait on the phone for over 30 minutes everytime
  18. [R67] U.S. Bank Mobile Banking 2/5 · US US BANK: Love this app and this Bank! Easy and secure and so helpful and professional and friendly staff! Great! Very helpful with problems. I love this app still. Still love it!!!! 10/26/22 It is Dec 10 and I had someone steal my credit card info. They helped me get money back right away and cancel the old card. And Roasalie I think was her name. She was wonderful!!!! 2/1/24 still love how easy i
  19. [R9] ESL Mobile Banking 3/5 · US Recent update is meh: Coming here to agree with others that the app works fine but was nicer before the Big Upgrade that was much advertised. It's not bad but I prefer the previous version.
  20. [R15] ESL Mobile Banking 3/5 · US Recent update isn’t an upgrade: The most recent update and ui changes have me a little stumped ESL. Not sure what was wrong before but not loving the new version update tbh. Not sure how others reacted to the changes but I do actually miss the old ui and it’s been weeks now since the update. Typically I adapt. Heck I don’t even waste my time writing reviews but really curious if you all did any fo
  21. [R62] U.S. Bank Mobile Banking 5/5 · US Internal transfer: I love this easy feature!
  22. [R68] U.S. Bank Mobile Banking 5/5 · US Easy: Easy to make a mobile check deposit
  23. [R76] U.S. Bank Mobile Banking 5/5 · US Awesome App: I love using my US BANK app. It is very easy to pay bills and transfer money. It is great to see all of my accounts on one screen.
  24. [R1] ESL Mobile Banking 1/5 · US Stop: Stop asking. Sucks
  25. [R4] ESL Mobile Banking 1/5 · US Annoying: I’m going to start reading this app a one star because every single time I log on it asked me to review it and that’s annoying
  26. [R26] ESL Mobile Banking 5/5 · US ESL: Stop asking for this every time I use the app
  27. [R33] ESL Mobile Banking 5/5 · US Constant Pop up: Every time you log into the ESL app they have a pop up message to leave a review even though multiple reviews have been left the pop up message is still there every time you log in. ESL QUIT BEGGING YOUR CUSTOMERS EVERY TIME THEY LOG INTO THE APP MULTIPLE TIMES A DAY TO LEAVE A REVIEW

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store