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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Triangle CU Mobile Banking vs BCU Mobile Banking

Triangle CU Mobile Banking 4.8★ · Free to download 55
Winner BCU Mobile Banking
BCU Mobile Banking 4.9★ · Free to download 70

BCU Mobile Banking is generally more reliable and feature-rich, despite some recent issues, making it the better choice over Triangle CU Mobile Banking which suffers from more frequent and critical app malfunctions.

Full reviews: Triangle CU Mobile Banking · BCU Mobile Banking

BCU Mobile Banking, with a higher lifetime rating and significantly more reviews, generally offers a more stable experience with essential banking features, though it has recent complaints about freezing and Zelle integration. Triangle CU Mobile Banking, while praised by some for ease of use, faces more severe and frequent issues with app functionality, mobile deposits, and customer service responsiveness.

Head to head

Features edge: BCU Mobile BankingR1R7R10R37
Triangle CU Mobile Banking Triangle CU Mobile Banking users appreciate features like Touch ID and quick balance, and some find bill pay and mobile deposit easy . However, many users report missing key functionalities such as being unable to access all memberships from one login, not seeing account numbers, lacking a 'scheduled' option in bill pay, or inability to sort accounts and make principal payments R1R7R37. There are also complaints about a separate app for debit cards R10.
BCU Mobile Banking BCU Mobile Banking users generally find the app to have expected features and appreciate its ease of use for checking balances and transferring money . However, a significant number of users report issues with Zelle integration, including 'page not found' errors, difficulty setting it up, and lack of visibility for limits R81R90R97R99. Some also wish for the ability to request credit limit increases online and note that Apple Pay is not available for Puerto Rican debit cards .
Ease of Use tieR2R7R11R17
Triangle CU Mobile Banking Many Triangle CU Mobile Banking users describe the app as easy to navigate, simple, and convenient for daily banking and payments R2R11R17. However, a substantial number of recent reviews highlight significant usability problems, including acceptance buttons being off-screen, requiring manual entry of information for mobile deposits, and issues with Touch ID R26. Some also find the new app not as good as the old one R7.
BCU Mobile Banking BCU Mobile Banking is often praised for being easy to use and navigate, with users appreciating its straightforward interface for daily banking tasks . However, several users report issues with the app freezing, getting stuck on verification screens, or requiring frequent relogins for updates R67. Some also find the mobile deposit feature frustrating and glitchy .
Reliability edge: BCU Mobile BankingR3R4R5R6
Triangle CU Mobile Banking Triangle CU Mobile Banking users report frequent and critical reliability issues. These include constant updates that make the app unavailable, inability to log in, Face ID not working, freezing on menu selections, and problems with mobile deposits R3R4R5R10. Some users mention balances going up and down erratically and unnotified updates causing inconvenience R6R12.
BCU Mobile Banking BCU Mobile Banking users experience issues with reliability, including the app freezing, not loading, or being temporarily unavailable R67. There are also reports of transactions and purchases not updating unless the app is completely closed and reopened . Some users note that the app crashes on certain WiFi networks . Despite these issues, many users describe the app as always operable and reliable .
Price/Value edge: BCU Mobile BankingR6R14R16R18
Triangle CU Mobile Banking Triangle CU Mobile Banking users express significant dissatisfaction with service fees, including monthly fees, fees for depositing coins (up to $4.95), and unexpected overdraft charges R6R18. There are also complaints about check cashing policies that limit access to deposited funds R14R16.
BCU Mobile Banking BCU Mobile Banking users generally appreciate that the bank does not charge hidden fees . However, some users report being charged overdraft fees even when they tried to prevent payments, leading to significant financial trouble .
Support edge: BCU Mobile BankingR6R7R15R23
Triangle CU Mobile Banking Triangle CU Mobile Banking users report mixed experiences with support. Some praise the service members as supportive, helpful, and knowledgeable R15R23. However, others complain about not getting responses regarding unauthorized charges R6, issues with app support links leading to general websites R7, and difficulties resolving loan payment issues .
BCU Mobile Banking BCU Mobile Banking users generally report positive experiences with customer service, describing staff as responsive, effective, and caring . However, some users have negative experiences, such as claims being denied , being told support would look into issues only after follow-up calls , and staff being disrespectful or unhelpful regarding bank features without direct deposit .
Pick Triangle CU Mobile Banking if

You are an existing Triangle Credit Union member who has had a consistently positive experience with their services and app, and you prioritize a simple interface for basic banking tasks when it works R2R11R15.

Pick BCU Mobile Banking if

You are looking for a mobile banking app with a generally higher lifetime rating and a larger user base, and you value strong customer service and security features, even if there are occasional app glitches .

Evidence note: Both apps are free to download, so there is no free-vs-paid asymmetry. Recent reviews for both apps show a negative skew, indicating potential declines in user satisfaction or more critical issues surfacing with updates. BCU has a much larger volume of reviews, which can lead to a broader range of reported issues.

Frequently asked

Does Triangle CU Mobile Banking have issues with mobile deposits?
Yes, many Triangle CU Mobile Banking users report significant issues with remote deposits, including problems with screen rotation, taking good pictures, checks being unreadable, and new, cumbersome requirements for the signature line R3R5R26.
Is Zelle integrated well with BCU Mobile Banking?
No, many BCU Mobile Banking users report difficulties with Zelle integration, including 'page not found' errors, inability to set it up, and lack of visibility for Zelle limits R81R90R97R99.
Do these apps have frequent downtime or freezing issues?
Both apps have reports of downtime and freezing. Triangle CU Mobile Banking users complain about constant updates making the app unavailable and freezing on menu selections R4R12R32. BCU Mobile Banking users also report the app freezing, not loading, or being temporarily unavailable R67.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R1] Triangle CU Mobile Banking 1/5 · US Multiple Accounts: I can’t access all my memberships from one login. I can’t see my account number when I’m looking at my savings account, it’s only under checking
  2. [R7] Triangle CU Mobile Banking 5/5 · US Changed App Not as Good: Bill Pay view doesn’t have “scheduled” option. No place to adjust view. “App Support” takes you to their website where you can search high and low without finding app support. PLEASE CHANGE IT BACK! iPhone 15 version 23 or something
  3. [R10] Triangle CU Mobile Banking 1/5 · US App update: I just updated my app.. it’s been weird for a while. Not signing in or throwing me out. Well all day I haven’t been able to log in and it won’t do the auto Face ID. I hate this app so much .. and why is there a separate app for the debit cards? I’d rather just use one. It’s be so much more convenient
  4. [R37] Triangle CU Mobile Banking 4/5 · US Widget does absolutely nothing?: Widget does absolutely nothing?? The app seems to get better with every update. I use it all the time. My complaints. 1) You cannot sort accounts in different order. 2) You cannot make a principle payment. 3) You cannot see interest % on accounts/CD
  5. [R2] Triangle CU Mobile Banking 5/5 · US Convenient: Enjoy this app for keeping track of my account
  6. [R11] Triangle CU Mobile Banking 5/5 · US Easy to navigate!: Great web site! Simple and to the point banking.
  7. [R17] Triangle CU Mobile Banking 5/5 · US Damy medrano: easy to use and very convenient, saves me time by being able to make my payments from home.
  8. [R3] Triangle CU Mobile Banking 3/5 · US Remote deposits: Lots of trouble doing remote deposits lately. Too many issues. I believe on your end. Screen rotation requires. Won t take good pictures. Making checks unreadable. All in your end! It worked great before. Now last month at least there are issues!!
  9. [R4] Triangle CU Mobile Banking 1/5 · US Constant updates always down: The app seems to always be doing updates and never works when I want it too.
  10. [R5] Triangle CU Mobile Banking 5/5 · US No longer working: I used to love this app and could deposit all my checks right from my phone. Now it will not take a picture of the backside of the check. I deleted the app and reinstalled and can’t even get the app back on my phone because the phone call to verify my account never comes.
  11. [R6] Triangle CU Mobile Banking 1/5 · US Messed up accounting.: I don’t understand your accounting!! I am continuously getting over drafts when I have more than enough monies in my account???? Also, my balances go up and down every day ALL DAY??? I don’t understand what the issue is!! Not a practical way run banking!!! And I have a charge on my card from 9/16 for $34.98 from a ZioDoc and I’ve NEVER authorized this charge and hsve NO IDE
  12. [R14] Triangle CU Mobile Banking 1/5 · US Check cashing policies: Your check cashing policy should change. When I’m depositing $80,000 into your account I should be able to use what I want not a little bit every other day it’s like you’re taking my money and investing it and then giving it back to me. That is a real estate check which is good from another bank. I am going to change banks because of this I’ve never had this done before at
  13. [R16] Triangle CU Mobile Banking 2/5 · US Simple: If I deposit so is , also be able to take out and transfer while waiting for
  14. [R18] Triangle CU Mobile Banking 1/5 · US Service fees are incredible: I can accept the monthly service fee... But honestly a fee to deposit coins? I was told twice no fees, and twice I’ve had to pay a fee. I was charged a fee to use their coin counter.. Then I was charged a fee to deposit coins as I wasn’t allowed in the bank due to Covid. A 4.95 fee to deposit money..... It’s a friggen bank, what’s next, a fee to walk in the bank? Addin
  15. [R15] Triangle CU Mobile Banking 5/5 · US Triangle Credit Union: Best of best! The service members are all supportive of your concerns ! Also very easy to manage your account! Been with them for 10 years ! Thank you Triangle!
  16. [R23] Triangle CU Mobile Banking 5/5 · US Love this bank: To whom it may concern , I do not as of yet hold a lot of money in the bank, just my payroll check. I have been through a lot in the last 6 months and your team of people are great . Whether it’s in the branch or on the phone . The people are great and always so helpful!!! Thank you! Amanda Correia
  17. [R26] Triangle CU Mobile Banking 1/5 · US Mobile Deposit: The new requirements for Mobile Deposit make no sense. Entering a novel into the signature line is not user friendly. Why do you need the account number when it is being uploaded through my account in the app? Why do I need to write “For Mobile Deposit to Triangle Credit Union”? Isn’t this that implied by the action of completing a Mobile Deposit in the Triangle Credit Inion ap
  18. [R81] BCU Mobile Banking 3/5 · US No Zelle?: I just opened my account last Monday, so it’s been about 9 days. Every time I try to set up Zelle it says “page not found” and there’s no button for it on the app. Does this bank still offer Zelle?
  19. [R90] BCU Mobile Banking 3/5 · US Please make it easier to use Zelle in the app: Zelle is not very well integrated into the app and it makes it difficult to Zelle new people even if they are already enrolled with Zelle. I never had issues with this while banking with Chase.
  20. [R97] BCU Mobile Banking 2/5 · US Freezing: Have no access to Zelle
  21. [R99] BCU Mobile Banking 3/5 · US Zelle: The only reason I’m giving this app 3 stars is because it doesn’t provide my limits and or remaining limits for my Zelle. I called BCU twice because the first time they were told. I was told my limits the second time I called but I was told I would have to add all my transactions together to determine what I have remaining which is a inconvenience.
  22. [R12] Triangle CU Mobile Banking 1/5 · US Un notified Updates: This app has random system updates which doesn’t allow you to go on the app what’s so ever and transfer money. So far twice once in a breakfast place I needed to transfer money to pay but I couldn’t because it was updating and another for gas. Y’all need to set something to notify the user a hour before or something because this a is such a negative for you guys.
  23. [R32] Triangle CU Mobile Banking 1/5 · US Poor quality application: Whoever developed this app and whoever tested and approved it have to be fired for the the low quality of their work. The app is freezing on any menu selection and needs to be pushed to the background and back to the foreground to get anywhere. I hope they are better at handling money then they are at developing mobile apps
  24. [R67] BCU Mobile Banking 1/5 · US Keeps freezing: This app will freeze and not allow me to click anything and I’m trying to pay my credit card bill online, it’s frustrating because when I call the number on the back of the card it doesn’t offer any prompt to make a payment or anything at all, it just proceeds to list every single transaction. But if I don’t pay my bill I get charged interest. Get it together BCU

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store