Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Central Bank vs CentralMOBILE

Central Bank 4.9★ · Free to download 70
Winner Central Bank
CentralMOBILE 4.8★ · Free to download 45

Central Bank (App A) is generally preferred for its ease of use and reliable mobile deposits, despite some recent login and crashing issues, while CentralMOBILE (App B) struggles more consistently with stability and login problems.

Full reviews: Central Bank · CentralMOBILE

Central Bank (App A) receives praise for its user-friendly interface and effective mobile deposit feature, though recent updates have introduced login and stability issues. CentralMOBILE (App B) is frequently criticized for app crashes, login failures, and general unreliability, despite some users finding it simple when it works.

Head to head

Features edge: Central BankR8R10R12R14
Central Bank Central Bank offers mobile deposit, which many users find easy to use and a key feature R8R14R17. Some users appreciate the ability to track mortgage status and make adjustments . However, some find the Money Manager difficult to navigate R10 and desire more detailed transaction information R12. There are also complaints about online purchases taking days to show up .
CentralMOBILE CentralMOBILE also provides mobile deposit, which some users find easy and convenient . Users appreciate features like bill pay and transfers . However, there are significant complaints about not being able to make external transfers , difficulty viewing receipts for purchases , and issues with pending transactions not accurately reflecting the true balance . Some users also report not being able to find their account and routing numbers within the app .
Ease of Use edge: Central BankR4R8R10R11
Central Bank Many Central Bank users describe the app as simple, easy to use, intuitive, and user-friendly R8R11R14R17. However, a significant number of recent reviews indicate difficulty with the online banking interface R4, navigating the app R10, and a frustrating login process R13R21R22.
CentralMOBILE CentralMOBILE is described as simple and smooth by some users . However, a large number of users find the app to have an awful user experience, being sluggish and difficult to use . Face ID and Touch ID features are frequently reported as not working consistently .
Reliability tieR1R3R13R15
Central Bank Central Bank has many reports of the app crashing R18, login errors R1R13R21R22, and mobile deposits taking too long to clear or not working at all R3R15R19. Some users also experienced notifications stopping and the app slowing down after updates R16.
CentralMOBILE CentralMOBILE has significant and frequent issues with reliability, including the app not working often , crashing upon opening, especially after iOS updates R69R70, and persistent login problems . Users also report being locked out of their accounts due to maintenance without prior notification .
Customer Support edge: Central BankR2R6R7R14
Central Bank Central Bank users generally praise the in-person customer service at branches R2R7R14. When contacting the bank for app issues, some found them helpful R17, but others were told to ensure the app was updated or to visit a branch, which was unhelpful for mobile deposit issues R6. There are also reports of nonexistent support for correcting errors and issues with fraud department actions .
CentralMOBILE CentralMOBILE users appreciate the helpfulness and kindness of Central Bank employees . However, when the app locks accounts due to maintenance, users are forced to call customer support, which is seen as an inconvenience . One user reported being advised by the bank to cancel an online payment and make it their usual way after app issues, leading to a late fee .
Pick Central Bank if

Pick Central Bank (App A) if you prioritize a generally simple and intuitive banking app with reliable mobile deposit functionality, and you value strong in-person customer service at branches R8R14R17.

Pick CentralMOBILE if

Pick CentralMOBILE (App B) if you are already a Central Bank customer who has found the app to be stable for your needs and appreciate features like bill pay and transfers, and you are willing to tolerate occasional instability and login issues .

Evidence note: Both apps are free to download, so there is no free-vs-paid asymmetry. Recent reviews for both apps show a negative skew, with many users reporting issues with stability and login, which contrasts with their higher lifetime ratings. Central Bank (App A) has a much larger volume of reviews, which provides a broader, though sometimes conflicting, view of user experience.

Frequently asked

Do Central Bank apps support mobile check deposits?
Yes, both Central Bank (App A) and CentralMOBILE (App B) offer mobile check deposit functionality R17. However, some users of Central Bank (App A) report that deposits can take too long to show up or fail to process R3R15R19.
Are there login issues with Central Bank's mobile apps?
Yes, both Central Bank (App A) and CentralMOBILE (App B) users frequently report login issues, including the app failing to log in, requiring multiple attempts, or crashing during the login process (R1, R13, R21, R22, , for App A; , , , , , for App B). Face ID and Touch ID features also often fail to work reliably on CentralMOBILE (App B) .
Do the Central Bank apps work well with recent iOS updates?
Users of CentralMOBILE (App B) frequently report that the app crashes immediately or stops working after iOS updates, specifically mentioning iOS 16 and iOS 14.5 R69R70. Central Bank (App A) also has reports of the app slowing down or crashing after updates R16R18.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R8] Central Bank 5/5 · US App: Great app for a bank! Super simple
  2. [R10] Central Bank 1/5 · US Money Manager: Way too difficult to navigate. Miss the old setup!
  3. [R12] Central Bank 3/5 · US Transactions could be more detailed: This is the second account I have opened up. I have been with Community America for 15 years and I definitely prefer their app over this one. This app does not provide nearly as much detailed and up to date transaction information.
  4. [R14] Central Bank 5/5 · US Review: Cannot say in words how easy the app is to use. I love going into the bank as well the employees are always willing to help and you don’t have to wait, someone will help you extremely fast,we needed to get a paper notarized and we got in door walked to counter one of the cashier came very fast to help us, the girl came from behind counter and helped us with everything. The mobile app is
  5. [R4] Central Bank 1/5 · US Online banking is difficult to use: The online banking is very difficult to use. I would not recommend the online banking.
  6. [R11] Central Bank 5/5 · US Respect: I love my local bank! Great service and the app is amazing. Thank you for all you do.
  7. [R1] Central Bank 1/5 · US We cannot verify your information against our records. Please update the information listed below: We cannot verify your information against our records. Please update the information listed below
  8. [R3] Central Bank 3/5 · US Deposits: The speed of the deposits needs to be increased !!!!!
  9. [R13] Central Bank 1/5 · US Ughhh: The login process for this app is so annoying
  10. [R15] Central Bank 3/5 · US Slow: Central bank has been around for a long time but it lives in the stone ages. The mobile deposit takes way too long to show up in the account. Most other banks allow it to show up right away.
  11. [R2] Central Bank 5/5 · US Review: Been with them for years especially the Lawson branch great people work there
  12. [R6] Central Bank 3/5 · US No app support: I’ve been trying to figure out a way to report an issue within the app. I’ve tried for the last 30-45 minutes and still can’t find a way. The app tells me I’ve got duplicate charges from merchants I call the merchant to find out it’s false. Calling customer service for bank they tell me to make sure app is latest version. Now it says I’ve spent almost $900. At Dollar General. I che
  13. [R7] Central Bank 2/5 · US New Account: The people were great, very nice facility. HOWEVER THEY PUT A WEEK HOLD on a local check for $100 that cleared the account before I woke up the following morning????
  14. [R17] Central Bank 5/5 · US Simple, works: It’s simple and it works. It has mobile deposit. I’ve used it for years and a few times I’ve had to call the bank. They were always very helpful.
  15. [R19] Central Bank 1/5 · US Way to slow: Take way to long to approve Mobile deposits
  16. [R21] Central Bank 3/5 · US Missing secret word!: HATE the secret word requirement! The app works a few times then all of a sudden the secret word I have been forced to choose for my log in is no longer listed and I am either forced to log in on the website or to delete and redownload the app. This has happened over and over! Why!?
  17. [R22] Central Bank 1/5 · US Logging in errors.: Used to be able to log in with the app with no issues for several years now. These last several months (almost over a year now), whenever I get to the verify your identity section and enter the temporary code, I get an login error pop up as well as a notification that there was a successful login. I can log in if I uninstall and the reinstall the app, but only the first time.
  18. [R16] Central Bank 2/5 · US Slow: App used to load up just fine and now since an update or two ago it has slowed down and takes forever to load.
  19. [R18] Central Bank 3/5 · US App crashing: Latest update is causing the app to crash.
  20. [R69] CentralMOBILE 3/5 · US Problems: The app is not working with iOS 16. It crashes immediately upon opening.
  21. [R70] CentralMOBILE 1/5 · US Doesn’t work: They need to invest in updating their system. This app just closes immediately when I try and open it. I’ve deleted and reinstalled, updated. Still just closes and I have a newer phone.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store