Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Central Bank vs Central Pacific Bank

Central Bank 4.9★ · Free to download 85
Winner Central Bank
Central Pacific Bank 4.9★ · Free to download 80

Choose Central Bank for a more user-friendly experience despite some reliability issues.

Full reviews: Central Bank · Central Pacific Bank

Central Bank and Central Pacific Bank both offer free mobile banking apps with similar overall ratings, but Central Bank edges out with a larger user base and more positive feedback regarding ease of use. However, both apps face criticism for reliability and performance issues.

Head to head

features edge: Central BankR8R11R45R62
Central Bank Central Bank users appreciate the app's simplicity and ease of use for managing finances R8R11R45.
Central Pacific Bank Central Pacific Bank users like the ability to connect multiple accounts but report issues with features like Zelle and external transfers R62.
ease of use edge: Central BankR14R23R57R97
Central Bank Many Central Bank users find the app intuitive and user-friendly R14R23R57.
Central Pacific Bank Central Pacific Bank users mention ease of navigation but also report frequent crashes and login issues R97.
reliability edge: Central Pacific BankR18R25R38R73
Central Bank Central Bank has faced criticism for slow deposits and app crashes R18R25R38.
Central Pacific Bank Central Pacific Bank users report significant issues with app stability and functionality, including login failures and transaction processing delays R73.
price/value tie
Central Bank Both apps are free to download, but Central Bank's larger user base suggests a better overall value (lifetime rating 4.85938).
Central Pacific Bank Central Pacific Bank also offers a free app, but with a smaller user base and slightly lower rating (lifetime rating 4.85931).
support tie
Central Bank Central Bank users express frustration with customer support availability and issue resolution .
Central Pacific Bank Central Pacific Bank users similarly report poor customer service experiences at branches .
Pick Central Bank if

you prioritize a more user-friendly app experience and can tolerate some reliability issues.

Pick Central Pacific Bank if

you need features like external account management and can overlook app performance problems.

Evidence note: Both apps have mixed reviews regarding reliability, but Central Bank has a broader user base and more consistent positive feedback on ease of use.

Frequently asked

Which app is easier to use?
Central Bank is generally regarded as easier to navigate, with many users praising its intuitive design R14R23R57.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R8] Central Bank 5/5 · US App: Great app for a bank! Super simple
  2. [R11] Central Bank 5/5 · US Respect: I love my local bank! Great service and the app is amazing. Thank you for all you do.
  3. [R45] Central Bank 5/5 · US User Friendly: Central Bank’s mobile banking app has made me feel like I have complete control over my finances and transactions. It is easy to navigate, user-friendly, easily accessible, and educational.
  4. [R62] Central Pacific Bank 5/5 · US Easy to connect multiple entities!: App is easy to use and has all the standard features one expects out of a mobile banking app, however, the ability to see all my accounts across personal and multiple business entities is great!
  5. [R14] Central Bank 5/5 · US Review: Cannot say in words how easy the app is to use. I love going into the bank as well the employees are always willing to help and you don’t have to wait, someone will help you extremely fast,we needed to get a paper notarized and we got in door walked to counter one of the cashier came very fast to help us, the girl came from behind counter and helped us with everything. The mobile app is
  6. [R23] Central Bank 5/5 · US Great app, great bank!: This app is awesome. Super easy to use. I have used Central Bank for my whole life and have had nothing but good experiences!
  7. [R57] Central Bank 5/5 · US I think: This app is so easy a caveman could use it.
  8. [R97] Central Pacific Bank 1/5 · US Keeps crashing: The app crashes almost every time I use it. None of my other banking apps do that, so I’m pretty sure something is wrong with the app itself. Any advice on how to fix the app? It just disappears soon after opening. I don’t think it’s my phone, because none of the other apps do that.
  9. [R18] Central Bank 3/5 · US App crashing: Latest update is causing the app to crash.
  10. [R25] Central Bank 1/5 · US App not working, please fix.: This app has naan stable and reliable for years. As of 2/4/24 when I fill out login information and hit done, it closes. That happens with fingerprint login too. Please fix!
  11. [R38] Central Bank 1/5 · US Constant Errors: I have been very dissatisfied with the Central Banking App over the past several months. More times than not when I try to log in I receive a system error. This is extremely inconvenient because with a busy schedule I need the app to function so I can manage my finances during the times I am available. I have never had this problem with other apps or banks.
  12. [R73] Central Pacific Bank 1/5 · US correct user and password? No Access.: In case you're wondering, the glitch where you get locked out even when your user and password are correct is still active.!

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store