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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Central Bank vs Central Bank Mobile Banking

Central Bank 4.9★ · Free to download 75
Winner Central Bank
Central Bank Mobile Banking 4.8★ · Free to download 55

Central Bank (App A) is the better choice for general mobile banking due to its higher volume of positive reviews regarding ease of use and functionality, despite some recent issues, while Central Bank Mobile Banking (App B) suffers from more consistent reports of crashing and login problems.

Full reviews: Central Bank · Central Bank Mobile Banking

Central Bank (App A) generally offers a user-friendly and efficient mobile banking experience, with many users praising its simplicity and mobile deposit feature. However, it has faced recent challenges with app stability and login issues. Central Bank Mobile Banking (App B), while also having some positive feedback, is plagued by more frequent reports of crashing, login difficulties, and limited functionality, especially after updates.

Head to head

Ease of Use edge: Central BankR4R8R10R13
Central Bank Many users find Central Bank's app simple, easy to use, and intuitive, with some calling it 'super simple' and 'user-friendly' R8R14. However, some recent reviews mention the online banking is difficult to navigate and the login process is annoying R4R10R13.
Central Bank Mobile Banking Users of Central Bank Mobile Banking describe it as 'super easy and fast' and 'easy to work with' . Yet, some find the new layout harder to use and less fluid .
Reliability and Stability tieR18R22R25R28
Central Bank Central Bank has received numerous recent complaints about the app crashing, not loading, or having login errors R18R22R25R28. Some users report issues with push notifications stopping and the Quick Look function not working .
Central Bank Mobile Banking Central Bank Mobile Banking users frequently report the app crashing, not allowing login, or having bugs after updates . Specific issues include Face ID not working and the app timing out when switching windows .
Features (Mobile Deposit) tieR3R14R15R17
Central Bank Many Central Bank users appreciate the mobile deposit feature, calling it 'easy' and 'simple' R14R17. However, a significant number of users complain that mobile deposits take too long to clear or that the feature simply doesn't work, showing errors or not allowing pictures R3R15R19R32.
Central Bank Mobile Banking Central Bank Mobile Banking users also praise the mobile deposit feature as 'easy and convenient' and 'works great' . One user noted the 'old deposit function worked much better' .
Account Management & Details edge: Central BankR12R27R31R33
Central Bank Central Bank users appreciate the ability to track mortgage status and manage money R31R33. However, some find that transaction details are not as comprehensive or up-to-date as other banks, and online purchases can take days to reflect on the balance R12R27R44.
Central Bank Mobile Banking Central Bank Mobile Banking allows for easy transfers between accounts . However, business account options are limited, with electronic transfers to external accounts not permitted, and users cannot paste account numbers when adding payees . One user also noted not being able to see credit card information on the app .
Customer Service & Support tieR2R6R11R14
Central Bank Many Central Bank users commend the friendly and helpful staff at branches and when calling the bank R2R11R14R17. However, one user reported difficulty finding in-app support for an issue R6.
Central Bank Mobile Banking Central Bank Mobile Banking users also report friendly and helpful employees, both over the phone and in person . One user specifically praised Logan for resolving a payment issue .
Pick Central Bank if

Pick Central Bank (App A) if you prioritize a generally simple and intuitive banking app experience, are comfortable with potential occasional login or stability issues, and value strong in-person or phone customer service R8R11R14R17.

Pick Central Bank Mobile Banking if

Pick Central Bank Mobile Banking (App B) if you are specifically looking for an app that facilitates quick transfers between accounts and appreciate helpful staff for online banking transitions, but be prepared for frequent crashing and login problems .

Evidence note: Both apps are free to download, so there is no free-vs-paid asymmetry. The reviews for both apps exhibit similar patterns of positive feedback regarding ease of use and customer service, contrasted with significant negative feedback concerning app stability, login issues, and mobile deposit functionality, especially in more recent reviews.

Frequently asked

Do these apps support mobile check deposit?
Yes, both Central Bank (App A) and Central Bank Mobile Banking (App B) offer mobile check deposit, but users of both apps have reported issues with the feature, including delays in funds clearing and the function not working correctly R3R15R19R32.
Are there frequent login problems with these apps?
Yes, both Central Bank (App A) and Central Bank Mobile Banking (App B) have received numerous complaints about frequent login problems, including errors, being locked out, and issues with Face ID or secret word requirements R1R13R21R22.
Do these apps provide detailed transaction information?
Central Bank (App A) has been criticized for not providing as much detailed and up-to-date transaction information compared to other bank apps, and online purchases can take days to show up on the balance R12R44. Reviews for Central Bank Mobile Banking (App B) do not specifically address transaction detail levels.

What reviewers actually said

Built only from these 92 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R4] Central Bank 1/5 · US Online banking is difficult to use: The online banking is very difficult to use. I would not recommend the online banking.
  2. [R8] Central Bank 5/5 · US App: Great app for a bank! Super simple
  3. [R10] Central Bank 1/5 · US Money Manager: Way too difficult to navigate. Miss the old setup!
  4. [R13] Central Bank 1/5 · US Ughhh: The login process for this app is so annoying
  5. [R18] Central Bank 3/5 · US App crashing: Latest update is causing the app to crash.
  6. [R22] Central Bank 1/5 · US Logging in errors.: Used to be able to log in with the app with no issues for several years now. These last several months (almost over a year now), whenever I get to the verify your identity section and enter the temporary code, I get an login error pop up as well as a notification that there was a successful login. I can log in if I uninstall and the reinstall the app, but only the first time.
  7. [R25] Central Bank 1/5 · US App not working, please fix.: This app has naan stable and reliable for years. As of 2/4/24 when I fill out login information and hit done, it closes. That happens with fingerprint login too. Please fix!
  8. [R28] Central Bank 2/5 · US App: Trying to login to the app and it keeps booting me out. Tried deleting the app and reinstalling and still does the same thing. Tried rebooting my phone and that didn’t help. Finally had to just delete the app altogether and log on via internet safari
  9. [R3] Central Bank 3/5 · US Deposits: The speed of the deposits needs to be increased !!!!!
  10. [R14] Central Bank 5/5 · US Review: Cannot say in words how easy the app is to use. I love going into the bank as well the employees are always willing to help and you don’t have to wait, someone will help you extremely fast,we needed to get a paper notarized and we got in door walked to counter one of the cashier came very fast to help us, the girl came from behind counter and helped us with everything. The mobile app is
  11. [R15] Central Bank 3/5 · US Slow: Central bank has been around for a long time but it lives in the stone ages. The mobile deposit takes way too long to show up in the account. Most other banks allow it to show up right away.
  12. [R17] Central Bank 5/5 · US Simple, works: It’s simple and it works. It has mobile deposit. I’ve used it for years and a few times I’ve had to call the bank. They were always very helpful.
  13. [R12] Central Bank 3/5 · US Transactions could be more detailed: This is the second account I have opened up. I have been with Community America for 15 years and I definitely prefer their app over this one. This app does not provide nearly as much detailed and up to date transaction information.
  14. [R27] Central Bank 3/5 · US My account: My account updates is poor
  15. [R31] Central Bank 5/5 · US Easy Access for Mortgage: The Central Bank app enables me to log in easily and track our mortgage status, make adjustments, etc. Love it when apps make life easier.
  16. [R33] Central Bank 5/5 · US Very intuitive: Helps you manage your money and gives you many resources as well
  17. [R2] Central Bank 5/5 · US Review: Been with them for years especially the Lawson branch great people work there
  18. [R6] Central Bank 3/5 · US No app support: I’ve been trying to figure out a way to report an issue within the app. I’ve tried for the last 30-45 minutes and still can’t find a way. The app tells me I’ve got duplicate charges from merchants I call the merchant to find out it’s false. Calling customer service for bank they tell me to make sure app is latest version. Now it says I’ve spent almost $900. At Dollar General. I che
  19. [R11] Central Bank 5/5 · US Respect: I love my local bank! Great service and the app is amazing. Thank you for all you do.
  20. [R19] Central Bank 1/5 · US Way to slow: Take way to long to approve Mobile deposits
  21. [R32] Central Bank 1/5 · US Deposit problems: Won’t let me deposit checks.
  22. [R1] Central Bank 1/5 · US We cannot verify your information against our records. Please update the information listed below: We cannot verify your information against our records. Please update the information listed below
  23. [R21] Central Bank 3/5 · US Missing secret word!: HATE the secret word requirement! The app works a few times then all of a sudden the secret word I have been forced to choose for my log in is no longer listed and I am either forced to log in on the website or to delete and redownload the app. This has happened over and over! Why!?
  24. [R44] Central Bank 1/5 · US Online purchases can take days to show up: Online purchases (like eBay’s through PayPal) can take days to show up. You can buy something online on a Friday night and it doesn’t show up on your balance until Monday. Or in todays case, I bought something last night and it’s 2pm and it still hasn’t shown up on my balance.

Synthesized from 92 recent App Store reviews · updated July 2026 · View on the App Store