Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Arkansas FCU Mobile Banking vs PSECU Mobile

Arkansas FCU Mobile Banking 4.9★ · Free to download 60
Winner PSECU Mobile
PSECU Mobile 4.8★ · Free to download 65

PSECU Mobile has a slight edge due to its generally more reliable core banking functions and better customer service accessibility, despite some recent update issues, while Arkansas FCU Mobile Banking struggles with frequent login problems and broken features.

Full reviews: Arkansas FCU Mobile Banking · PSECU Mobile

PSECU Mobile and Arkansas FCU Mobile Banking both offer essential banking features, but recent updates have caused significant frustration for users of both apps. PSECU Mobile generally provides more consistent core functionality and responsive customer support, giving it a slight advantage over Arkansas FCU Mobile Banking, which faces more widespread complaints about login issues, broken features, and poor app design.

Head to head

Features and Functionality tieR1R3R6R13
Arkansas FCU Mobile Banking Arkansas FCU Mobile Banking users report issues with basic functions like bill payments, transferring money, and using Zelle R1R3R6R15. Mobile check deposit is frequently broken, with checks not being read R13. Some users also note that their loan information doesn't appear in the app . However, some users appreciate the ability to see all accounts, internal and external, in one app .
PSECU Mobile PSECU Mobile users praise its ease for checking balances, transfers, and autopay . However, recent updates have caused the Zelle option to go missing for some , and mobile check deposit is a significant pain point, with checks being rejected or difficult to scan R73R74R104R115. Some users also report that auto-pay for loans doesn't work .
Ease of Use and Design tieR4R5R10R12
Arkansas FCU Mobile Banking Arkansas FCU Mobile Banking receives mixed reviews on ease of use. Some find it easy to use and navigate R5R12, while others describe it as difficult, not user-friendly, or poorly designed . Specific complaints include poor text visibility, non-scalable screens R4, landscape mode not working on iPads R10, and ads covering half the screen . Users also dislike the inability to organize accounts or sort transactions R18.
PSECU Mobile PSECU Mobile is generally praised for its ease of use and accessibility . However, recent updates have introduced design flaws, such as a top bar that takes up too much screen space, making it difficult to view accounts . Some users find the app slow and report frequent freezing or the need to close and reopen it .
Reliability and Performance tieR3R7R22R24
Arkansas FCU Mobile Banking Arkansas FCU Mobile Banking users frequently report issues with the app not working, especially after updates R3R22. Common problems include being signed out constantly, Face ID/biometrics not working R7R22R24, and the app crashing . Some users are forced to create new passwords frequently .
PSECU Mobile PSECU Mobile suffers from significant reliability issues, with many users reporting that the app won't open, crashes, or gives error messages R69R82. Some users are locked out of their accounts . The app also has issues with not working when developer mode is on R76. However, some users find it stable and working well .
Customer Support edge: PSECU MobileR2R8R14R16
Arkansas FCU Mobile Banking Arkansas FCU Mobile Banking users have difficulty reaching customer support, reporting long wait times and unreturned calls R16. Some users praise the in-person customer service at branches R2R8R14, but app-related support seems lacking.
PSECU Mobile PSECU Mobile users generally report positive experiences with customer service, noting quick responses and helpfulness when they have questions . However, some users experienced dropped calls and no callbacks when trying to resolve issues .
Pick Arkansas FCU Mobile Banking if

You are an existing Arkansas Federal Credit Union member who values strong in-person branch service and are willing to tolerate occasional app glitches and login frustrations R2R14.

Pick PSECU Mobile if

You are looking for a banking app with generally reliable core functions and responsive customer support, even if recent updates have introduced some performance and login issues .

Evidence note: Both apps have a high lifetime rating, but recent reviews for both show significant negative sentiment, particularly regarding app updates and performance issues. The free nature of both apps means there's no free-vs-paid asymmetry to consider.

Frequently asked

Does Arkansas FCU Mobile Banking support Zelle?
Arkansas FCU Mobile Banking users report issues with Zelle functionality, with some stating they cannot use it or find it missing after updates R6R15R18.
Why is PSECU Mobile not opening on my device?
PSECU Mobile users frequently report that the app won't open, crashes, or displays error messages, especially after updates R69R82R88. Some users with developer mode enabled on their iPhones also find the app unusable R76.
Are there issues with mobile check deposit in PSECU Mobile?
Yes, many PSECU Mobile users experience significant frustrations with mobile check deposit, including checks being held for review, being hard to scan, or being rejected for various reasons R73R74R104R115.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R1] Arkansas FCU Mobile Banking 1/5 · US Kenny: My account still locked. I can only view and still can’t make any bill payments. If I wasn’t a long time member I would put less than 1 star.
  2. [R3] Arkansas FCU Mobile Banking 3/5 · US App not working?: The app worked great for about a year, but I went to pay my bill this month and nothing is working…. I think the most recent update broke the functionality?
  3. [R6] Arkansas FCU Mobile Banking 3/5 · US Can’t use Zelle or transfer money or use debit card: Locked my debit card I can’t transfer money from checking or use PayPal or Zelle. Call center closed at 6 so I don’t have access to to funds all weeks
  4. [R13] Arkansas FCU Mobile Banking 1/5 · US LAR missing/can’t read.: This app used to be good but now it can’t ever seem to read ANY check. LAR missing is the theme of the updated app. Mobile banking doesn’t work when the app can’t seem to read ANYTHING!
  5. [R4] Arkansas FCU Mobile Banking 1/5 · US Need better text visibility: Wherever your text is light gray instead of black, you should fix that. Wherever your screens are not scalable on a mobile screen, you should also fix that.
  6. [R5] Arkansas FCU Mobile Banking 5/5 · US Love it!: Easy to use and access my account!
  7. [R10] Arkansas FCU Mobile Banking 2/5 · US App problem: This started with the last update. The landscape mode doesn’t Work on my iPad. All other apps work fine. Even when I link to The credit card section it will turn to landscape.
  8. [R12] Arkansas FCU Mobile Banking 3/5 · US Ease of use.: Easy to navigate.
  9. [R7] Arkansas FCU Mobile Banking 1/5 · US Frustrating: App sign me out literally every single time. Why can’t it just read my biometrics like I have checked and like every single other app out there? It’s ridiculous and insanely frustrating.
  10. [R22] Arkansas FCU Mobile Banking 1/5 · US I hate it: This app has been messing up for the last 2 weeks. I haven’t been getting any notifications, and I have to log in every single time i want to access the app.
  11. [R24] Arkansas FCU Mobile Banking 2/5 · US Face ID never works: This app is always kicking me out. It always says an error occurred and makes me type in my password even though I have my Face ID set up. Very annoying.
  12. [R2] Arkansas FCU Mobile Banking 5/5 · US Arkansas fcu: Banking with them since 2022 and I love how they operate and the people are so friendly…
  13. [R8] Arkansas FCU Mobile Banking 5/5 · US Mike -Customer: This organization is great to work with. They also have your back if there is a problem. It is always good to have an extra security team in your corner.
  14. [R14] Arkansas FCU Mobile Banking 5/5 · US Benton and Bryant branches: Greatest customer service I have ever had at a banking institution. Always pleasant, knowledgeable, professional. They make you feel at home when you walk in the door.
  15. [R16] Arkansas FCU Mobile Banking 1/5 · US Can’t get in contact: Can’t get the bank to answer been in que for hrs
  16. [R15] Arkansas FCU Mobile Banking 3/5 · US No Zelle: I need Zelle for this app
  17. [R18] Arkansas FCU Mobile Banking 3/5 · US AFCU: Can’t find the Zelle app on the new update and also it’s impossible to sort through transactions without have to scroll down the entire account.. should be able to sort by date
  18. [R69] PSECU Mobile 3/5 · US App won’t open: Try to open the app and it keeps giving me an error message!
  19. [R76] PSECU Mobile 1/5 · US Does not work when Developer Mode is on: This app does not work when developer mode is on. It gives an alert and immediately closes. I understand baking apps doing this for jailbroken devices , which my device is not, but for developer mode is absurd. As an app developer myself, I need this mode enabled on my iPhone. That’s how I make the money I deposit into the account lol. Most other bankin
  20. [R82] PSECU Mobile 1/5 · US Unstable and disappointing: More often than not, when I open the app on Apple’s current flagship phone, I receive the message “Sorry an error has occurred” and then it fails to load. Whoever PSECU used to develop this app (and the current web page launched a few years ago) should issue a complete refund for this disaster!
  21. [R88] PSECU Mobile 1/5 · US App will not open: Just did the update because my app wouldn’t open, restarted my phone, and the app keeps saying “we’re sorry but an error has occurred”. And the app shuts down.
  22. [R73] PSECU Mobile 1/5 · US Mobile Deposit Frustrations: A growing problem is how poorly PSECU handles mobile deposits. Holding checks for review for no reason, and hard to scan. Makes me ready to close my account!
  23. [R74] PSECU Mobile 4/5 · US Great with one exception: Really appreciate the ease of use and operability of this app. However, not sure why when depositing a paper check recently I had to try scanning about a hundred times because the green lines jump all over the place and won’t line up no matter how steady I hold the camera. Never did this before and I haven’t changed anything on my end.
  24. [R104] PSECU Mobile 1/5 · US Garbage: If you get paper checks, seriously, DO NOT deposit them here. It will take so long to hit your account that you’ll have multiple late fees by the time you can access it. I dealt with it, now my fiancée is dealing with the same thing and it’s completely ruining our financial stability.
  25. [R115] PSECU Mobile 5/5 · US Newest version very buggy: The mobile deposit function has gone from being easy to use to un-usable. Every time I try to deposit a check; it is rejected 3 days later…each time for a different reason. It is like there is someone at PSECU who is rejecting deposits purely out of spit. Even the PSECU rep I just spoke to said she has switched her personal banking over to PNC Bank due to the recent issu

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store