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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Fax Burner vs FaxFree

Fax Burner 4.9★ · Free + IAP 85
Winner Fax Burner
FaxFree 4.8★ · Free + IAP 60

Fax Burner is the better choice for most users due to its more reliable free tier, easier user experience, and better fax quality compared to FaxFree.

Full reviews: Fax Burner · FaxFree

Fax Burner offers a more consistent and user-friendly experience for sending faxes, particularly for its free tier, which allows up to 5 pages. FaxFree, despite its name, is frequently criticized for its limited free options, high subscription costs, and reliability issues.

Head to head

Features edge: Fax BurnerR3R11R15R20
Fax Burner Fax Burner users appreciate its core functionality for sending faxes, often highlighting its ability to send documents from a phone R11R15. Some users desire more upload options beyond Dropbox, such as iCloud or Evernote R3. A unique feature mentioned is receiving a temporary fax number for 24 hours R20.
FaxFree FaxFree users value the ability to send faxes and receive delivery confirmations . However, there are complaints about the inability to write notes on cover sheets and a significant issue with the app not being able to receive faxes despite advertising this capability R76. Users also report difficulties uploading documents from photo albums or other apps, often resorting to taking pictures with the camera .
Ease of Use edge: Fax BurnerR2R5R7R8
Fax Burner Fax Burner is consistently praised for being 'super easy,' 'quick,' and 'straightforward' to use, with many users highlighting its simplicity for sending faxes R2R5R7R8. Some users initially had a slight difficulty finding how to send a fax but eventually managed .
FaxFree FaxFree receives mixed reviews regarding ease of use. While some find it 'easy' , others describe it as 'awkward' or 'difficult' to use . Specific issues include unintentional duplicates , difficulties uploading photos or documents , and the app freezing .
Reliability edge: Fax BurnerR4R9R10R11
Fax Burner Fax Burner generally performs reliably, with many users confirming successful fax transmissions R9R10R11. Some users reported a delay in inbound faxes R9 or a bug where the assigned fax number disappeared R20. One user experienced a page failing to send when using the email option R29. There was also a complaint about 'horrendous' scan quality after faxing R4.
FaxFree FaxFree has significant reliability issues. Many users report that faxes frequently fail to send R61. The app is also prone to freezing and has issues with image quality, showing 'little dots and traces' of pictures R67. Some users noted that cover sheets did not transmit with the fax .
Price/Value edge: Fax BurnerR4R6R8R16
Fax Burner Fax Burner is appreciated for its genuinely free tier, allowing users to send 5 pages for free R4R6R8R16. However, some users feel the subscription after the free pages is pricey R4R6.
FaxFree FaxFree's pricing is a major point of contention. Despite its name, many users complain that it is 'NOT FREE' or that the free trial is extremely limited, often to just one document or a few days, before requiring a subscription . Users express frustration over being charged weekly or for subscriptions they didn't intend to purchase R96.
Support edge: Fax BurnerR96R104R114
Fax Burner Reviews for Fax Burner do not explicitly mention user interactions with customer support, suggesting that most users either do not need it or find the app intuitive enough not to require assistance.
FaxFree FaxFree users report significant issues with customer support, including being unable to cancel subscriptions, emails bouncing back, and no response to inquiries R96R104R114.
Pick Fax Burner if

You need to send a few faxes for free (up to 5 pages) without committing to a subscription . You prioritize an easy, quick, and straightforward user experience R2R5R7R8. You need a reliable service that consistently sends faxes successfully R9R10R11.

Pick FaxFree if

You are looking for a very basic fax sending tool and are willing to navigate potential usability issues and high costs .

Evidence note: Fax Burner's reviews are overwhelmingly positive, with many users specifically praising its free tier and ease of use. FaxFree's reviews are more mixed, with a significant number of negative comments related to its 'free' claims, reliability, and customer support. The higher lifetime rating for Fax Burner (4.9) compared to FaxFree (4.78) is consistent with the sentiment in the reviews, especially regarding the free vs. paid asymmetry. Many of FaxFree's negative reviews stem from users expecting a truly free service based on the app's name, only to encounter immediate paywalls or limited functionality.

Frequently asked

Which app offers a truly free fax service?
Fax Burner offers a genuinely free tier that allows users to send up to 5 pages without a subscription R4R6R8R16. FaxFree, despite its name, is frequently criticized for its misleading 'free' advertising, often only allowing one document or a very short trial before requiring a paid subscription .
Can I receive faxes with these apps?
Fax Burner provides users with a temporary fax number, which implies the ability to receive faxes, although one user reported a 2-hour delay for an inbound fax R9R20. FaxFree explicitly states in its descriptions that it cannot receive incoming faxes, despite advertising this capability on its main page, leading to user frustration R76.
Are there issues with fax quality or sending reliability?
Fax Burner generally has good reliability, with most users reporting successful transmissions, though one user noted 'horrendous' scan quality R4 and another a page failing to send via email R29. FaxFree, however, has frequent reports of faxes failing to send R61 and issues with poor image quality, such as 'little dots and traces' R67.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R3] Fax Burner 3/5 · US Need more options: I hardly use Dropbox, maybe add other options like upload from iCloud or computer or Evernote
  2. [R11] Fax Burner 5/5 · US Just awesome: I needed to fax something in to work. I was able to do this with this app from my phone. so easy and I didn’t have to drive miles into work. I would use it again and again very good app
  3. [R15] Fax Burner 5/5 · US Love: I love this app and it’s gonna help you to send a fax quickly. I’m very good.
  4. [R20] Fax Burner 4/5 · US Terrible bug: If you download the app and are assigned a fax number for 24hrs. If you exit the app with the 24 hrs and then go back in the fax number you will be gone and when you go to press the “reserve a new fax number” button, it will be non functional. I had to log out and log back in, in order to see my reserved fax number again.
  5. [R2] Fax Burner 5/5 · US easy: super easy! no hidden fees
  6. [R5] Fax Burner 5/5 · US Ease of use: Couldn’t be easier than you made it. Noe to see if they got it. Recommend getting a Rec’d notice
  7. [R7] Fax Burner 5/5 · US Easy to use: Super easy to use! Would recommend
  8. [R8] Fax Burner 5/5 · US Super Easy: That was free and easy, wow
  9. [R4] Fax Burner 1/5 · US Misleading, horrible quality: The fax number that the the app assigns you is not the same number that it sends your fax from 🤦‍♂️. The quality of scans after faxing were absolutely horrendous, the pictures that I took were very legible with good lighting so not sure what happened. As far as I could tell, no option to delete the built in cover page. Only 5 pages for free, straight to the pricey mon
  10. [R9] Fax Burner 5/5 · US 5 ⭐️: Great app. Easy to use. Does what it’s intended to do. Just an FYI - inbound fax was delayed by about 2 hours.
  11. [R10] Fax Burner 5/5 · US Quick fax sent from IPhone: Easy to use and quick to send. Good service.
  12. [R6] Fax Burner 2/5 · US NOT FREE: I wish these apps would be truthful from the jump cause only the first 5 pages are free there is no Free faxing Send & Receive like it says under the title
  13. [R16] Fax Burner 5/5 · US Was actually free: Super easy to setup up and did exactly what I needed it to do!
  14. [R96] FaxFree 1/5 · US 0 stars - They steal from you: I sent a fax once and canceled my account to stop from being charged after the free trial. They have charged me $10 every week for 6 months and won’t return my emails or show me that my membership is cancelled
  15. [R104] FaxFree 1/5 · US Unable to cancel: Sent an email and email was sent back saying failure notice email doesn’t exist
  16. [R114] FaxFree 1/5 · US Sends error code and no response via email: No service
  17. [R76] FaxFree 1/5 · US INCORRECT ADVERSTIZEMENT: This application ADVERTISES ON ITS MAIN PAGE that it “sends and receives faxes” BUT IT DOES NOT RECEIVE FAXES! THIS IS SOOOO MISLEADING! I ONLY found out because I had to check the smallest of descriptions trying to figure it out “Can the app receive an incoming fax? No, it can not. There is no way for the app to establish an incoming connection from a fax machine.”
  18. [R29] Fax Burner 4/5 · US Error sending by email: I tried to send a 4 page fax by email and one page failed to send. So I used the other option and had to take pics of documents and send them. V
  19. [R61] FaxFree 1/5 · US Every fax fails: Waste of money nothing ever sent
  20. [R67] FaxFree 2/5 · US Fax: When I went to take a picture through my iPhone in the app, it worked fine for a written letter, however, it would not take a good picture at all of my drivers license. It just showed little dots and traces of some picture of my face. I had to use another app to do a fax.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store