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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Scanner Pro・Scan PDF Documents vs Scanner App. JPG

Scanner Pro・Scan PDF Documents 4.9★ · Free to download 75
Winner Scanner Pro・Scan PDF Documents
Scanner App. JPG 4.8★ · Free to download 40

Scanner Pro is the better choice for serious scanning needs, despite recent issues, offering more robust features and a less aggressive monetization strategy than Scanner App. JPG.

Full reviews: Scanner Pro・Scan PDF Documents · Scanner App. JPG

Scanner Pro, with a lifetime rating of 4.87, offers a comprehensive scanning experience, though recent updates have introduced stability and usability issues. Scanner App. JPG, rated 4.76, is plagued by an aggressive and expensive subscription model, making its free version largely unusable.

Head to head

Features edge: Scanner Pro・Scan PDF DocumentsR1R7R8R9
Scanner Pro・Scan PDF Documents Scanner Pro offers features like auto-capture, faxing, OCR, and integration with other apps like PDF Pro, making it a versatile tool for document management R8R18. However, recent updates have removed or complicated features like preselecting document size and auto-scanning, and some users report issues with nested folders and cloud sync R1R7R9.
Scanner App. JPG Scanner App. JPG provides basic scanning, size formatting, and color filtering . Users appreciate its ability to organize scans into folders and its auto-capture feature . However, the app's core functionality, especially exporting, is locked behind a paywall .
Ease of Use tieR1R7R18R22
Scanner Pro・Scan PDF Documents Many long-term users praise Scanner Pro for being easy, simple, fast, and convenient . However, recent updates have introduced more steps, made the UI slow, and caused issues with auto-detection, making it less user-friendly for some R1R7R18R22.
Scanner App. JPG Scanner App. JPG is described as easy, quick, and simple to use for scanning and exporting .
Reliability edge: Scanner Pro・Scan PDF DocumentsR3R5R6R8
Scanner Pro・Scan PDF Documents Scanner Pro has a long history of being reliable and stable for many users R5R8. However, recent updates have led to frequent crashes, freezing, and issues with the camera and lens detection R3R6. Some users also reported losing their entire scan library after an update .
Scanner App. JPG Scanner App. JPG generally works well for scanning and processing documents on iPhones R69. However, some users report the app freezing, going black, or shutting down . There are also reports of it not processing documents on iPads .
Price/Value edge: Scanner Pro・Scan PDF DocumentsR10R13R25R28
Scanner Pro・Scan PDF Documents Scanner Pro has shifted to a subscription model, which has angered many long-time users who previously purchased the app outright R10R25R28. The free version now includes intrusive watermarks that make it unusable for many R10R37R43R46. Some users also report confusing subscription charges R13.
Scanner App. JPG Scanner App. JPG is heavily criticized for its extremely high and aggressive subscription pricing, often cited as $9.99 or $15 per week, which users consider a scam R61R64R66R69. Many users feel the app is useless without paying, as basic export functionality is paywalled .
Support tieR24R56R58R60
Scanner Pro・Scan PDF Documents Users report non-existent or unhelpful support for Scanner Pro, with issues like crashes and broken 'restore purchase' functions going unaddressed R24R56R58R60.
Scanner App. JPG Users of Scanner App. JPG report difficulties canceling subscriptions and getting refunds, with some stating they were double-charged or charged even after cancellation, and had no success contacting support .
Pick Scanner Pro・Scan PDF Documents if

You need a feature-rich scanner with OCR and cloud integration, are willing to pay for a subscription, and can tolerate some recent bugs and UI changes R8R18.

Pick Scanner App. JPG if

You need a very basic, quick scanner for occasional use and are prepared to pay a high weekly subscription, or only use the free trial for a very short period .

Evidence note: Scanner App. JPG's reviews are heavily skewed by complaints about its pricing model and subscription practices, making it difficult to assess its core scanning quality beyond basic functionality. Scanner Pro has a higher volume of reviews, indicating a larger user base, and its issues are more recent, primarily related to updates.

Frequently asked

Is Scanner Pro free to use without watermarks?
No, Scanner Pro's free version now includes intrusive watermarks covering the entire document, making it largely useless for exporting without a paid subscription R10R37R43R46.
What is the main complaint about Scanner App. JPG?
The main complaint about Scanner App. JPG is its extremely high and aggressive subscription pricing, often reported as $9.99 or $15 per week, which users feel is a scam and makes the app unusable without payment R61R64R66R69.
Has Scanner Pro's quality declined recently?
Yes, many long-term users report that Scanner Pro's quality has declined recently due to updates introducing frequent crashes, slow UI, issues with AI-driven page detection, and removal of previously available features R1R3R6R7.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R1] Scanner Pro・Scan PDF Documents 1/5 · US “update” took away the ability to preselect doc size: The app worked fine until the developer decided to force auto select page size on all scans. Silly “update” causes me to have to adjust size of every single page manually because their stupid AI thought the page is legal size while it’s actually A5. I’ll delete the app and download something else that uses common sense.
  2. [R7] Scanner Pro・Scan PDF Documents 1/5 · US Ruined perfect app with AI: This app used to be perfection. AI has ruined it. My default page size setting for ALL documents was letter. I want 99% of what I scan to be letter. Their new AI now sets the size to what it think it is. If I scan 15 pages and it makes them ledger, I have to change every page, doubling my workload. This happens even if I turn off the AI. They have removed the default pa
  3. [R8] Scanner Pro・Scan PDF Documents 5/5 · US Solid App: I've been using this app for over 10 years and it's been amazing for me. I really enjoy the auto capture figure of the document scanner and the ability to send the photos through various emails.
  4. [R9] Scanner Pro・Scan PDF Documents 3/5 · US Nested Folder Orientation: Lacks the ability to create nested folders for better organization
  5. [R18] Scanner Pro・Scan PDF Documents 3/5 · GB Search is broken on iOS 18: This has been the best scanner on the App Store for a decade, but not anymore. Its scanning ability is the same as ever, with excellent OCR for every scan. But the new UI introduced this year is terribly slow. I don't think it's a native iOS app anymore. What's worse, if you try to open a document from a search everything will blink, and it might take a dozen taps to
  6. [R22] Scanner Pro・Scan PDF Documents 2/5 · US They keep adding extra steps to getting things done.: It now takes twice as many clicks to get things done as it once did. The pathetic designers thinks wasting time with convoluted paths to get work done makes their product better. As I've said before, I will not renew my subscription b/c they just keep adding useless steps to make people think they're improving the app. My iPhone can do the same
  7. [R3] Scanner Pro・Scan PDF Documents 3/5 · US Keeps crashing: I’ve been using this app for years. It’s been very reliable so far, but it keeps crashing since the latest upgrade. Very frustrating.
  8. [R5] Scanner Pro・Scan PDF Documents 5/5 · US Great tool!: I’ve been using Scanner Pro for years. It’s an excellent tool. Never any issues.
  9. [R6] Scanner Pro・Scan PDF Documents 3/5 · US Clean Lens: Constant issues with the app telling me to clean the lens, even after cleaning it. Not sure what they changed recently, but it is frustrating.
  10. [R10] Scanner Pro・Scan PDF Documents 1/5 · US Watermark. Useless app: I used to use this app all the time. It WAS great for easy scanning. But now it’s behind a paywall if you don’t want to submit all your assignments with an embarrassing watermark. Come on guys. Really? You could have put ads on it and it would have been fine.
  11. [R13] Scanner Pro・Scan PDF Documents 1/5 · US Subscription pricing on that are not listed in the App Store: I have found that I was being charged two separate subscriptions however I was led to believe based on information listed the certain tools were included that one of the subscriptions was supposed to be included with Scanner Pro plus that I was being charged for the Scanner Pro plus $7.99 a week in Scanner Pro expense report for and $$4
  12. [R25] Scanner Pro・Scan PDF Documents 1/5 · US No matter how much you pay they want more: I’ve purchased every product this company ever put out. Then they went to a subscription model and stopped supporting the lifetime licenses they had previously sold. Even then, I understood and would subscribe to app during times I was using the app to do more than take a picture of a document and name it. So long as I had the original core functionality,
  13. [R28] Scanner Pro・Scan PDF Documents 1/5 · US Bought and now have to buy again.: I purchased this app several years ago and have loved it but now I have to buy an annual subscription. I thought paying for the app in the beginning was good enough, but they decided they needed to continue monetizing it so now it’s a subscription model.
  14. [R24] Scanner Pro・Scan PDF Documents 3/5 · GB Support is non existent: Scanner newly starting to crash after 10 pages. So I’m scanning as I have done on this fantastic app, the documents are always 15 pages long. After years of doing this in one go, now the screen goes black on page 10, then duplicates a page and after a screen tap and a shake I can resume. It cause extra pages to be printed every time and longer documents than necessary as
  15. [R56] Scanner Pro・Scan PDF Documents 1/5 · US Junk: I have had nothing but issues with the app crashing and unable to scan. They have zero support for this. Waste of my money!
  16. [R58] Scanner Pro・Scan PDF Documents 1/5 · US Bought Pro, Got Nothing: The moment this app was released, I purchased it because it seemed genuinely useful and promising. I paid for the Pro version in full. After recent updates, the app has effectively stripped me of access to what I already paid for and now aggressively pushes a monthly subscription instead. The “restore purchase” function is completely broken and does absolutely nothing. Cus
  17. [R60] Scanner Pro・Scan PDF Documents 2/5 · GB Crashes permanently: It was a great app back in the days. I used it since 2016. Since 2024 it started to crash and glitch again and again every single time I tried to use it. I have send hundreds of technical reports generated by the same app to support team. Nothing has changed and no one contacted me back. In my opinion this is the best way to start showing your customers you don’t need them any
  18. [R37] Scanner Pro・Scan PDF Documents 1/5 · US No free export: Being able to export without a watermark is not a premium feature. These are the table stakes. If I can’t do that the app is useless. I am not letting you extort me for basic functionality.
  19. [R43] Scanner Pro・Scan PDF Documents 1/5 · US Watermark is intrusive: Only decent if you pay
  20. [R46] Scanner Pro・Scan PDF Documents 1/5 · US Free version is useless now: This app used to be great. It scans well and the free version had a small watermark at the bottom of each page that didn’t interfere with being able to see the pages. Now there are tons of watermarks covering every single page, so it is completely worthless to download this app unless you want to pay for the premium version.
  21. [R61] Scanner App. JPG 1/5 · US Scam: Scam paywall.
  22. [R64] Scanner App. JPG 1/5 · US Subscription required: if you are looking for a free scanner, don't waste your time with this. It is also priced extremely high for what it does.
  23. [R66] Scanner App. JPG 3/5 · US $9.99 Weekly Subscription: App works great but charges $9.99 per week if you want to export the documents you send.
  24. [R69] Scanner App. JPG 3/5 · US Expensive. Works.: Good little tool, but it’s really really really expensive for $15 a week. That’s just not worth it to have something that turns a picture into a PDF. Use the free trial for three days then cancel subscription. I used it for exactly 10 minutes and I’m canceling it and removing it from my phone however it’s a fantastic tool and it works really well. It was $15 a year. I might cons

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store