Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Wells Fargo Mobile® vs YouTube

Wells Fargo Mobile® 4.9★ · Free to download 80
Winner Wells Fargo Mobile®
YouTube 4.7★ · Free to download 60

Wells Fargo Mobile® is the better choice for banking needs due to its high user satisfaction with core banking functions, while YouTube faces significant criticism for its ad frequency and app stability.

Full reviews: Wells Fargo Mobile® · YouTube

Wells Fargo Mobile® users generally praise its ease of use and reliability for managing finances, despite some complaints about fees and customer service. YouTube, while a beloved platform, is currently plagued by excessive ads and frequent app crashes, diminishing the user experience.

Head to head

Features and Functionality tieR6R31R36R52
Wells Fargo Mobile® Wells Fargo Mobile® users appreciate features like easy check deposits and Zelle for transfers, making banking more convenient R52R36. However, some users find the app's investment section lacking in data and tracking capabilities R31 and others report issues with instant transfer options R6.
YouTube YouTube is highly valued for its vast content library, offering entertainment and educational resources . Users also enjoy its music streaming capabilities . However, recent updates have introduced unwanted features like the aggressive push for 'Shorts' and changes to the like/dislike buttons .
Ease of Use edge: Wells Fargo Mobile®R3R41R42R51
Wells Fargo Mobile® Many Wells Fargo Mobile® users find the app easy to navigate and user-friendly for managing their accounts R41R42R51. Some, however, suggest simplifying the interface and adding more options for using money R3.
YouTube YouTube is generally considered easy to use for content consumption . However, recent UI changes, such as video tiles stretching across the page, have made scrolling awkward for some users . Rearranging playlists on mobile devices has also become difficult .
Reliability and Performance edge: Wells Fargo Mobile®R10R17R19R42
Wells Fargo Mobile® Many Wells Fargo Mobile® users report a reliable experience, stating they have never had problems with the app R42. Conversely, some users experience frequent technical issues, including sign-in failures R10, Zelle-related problems R19, and accounts being put under review R17.
YouTube YouTube is currently facing significant reliability issues, with numerous reports of the app crashing immediately upon opening R72R76R79R88. Users often have to uninstall and reinstall the app multiple times a day to use it R76R79. Additionally, some users experience videos freezing on ads and other bugs like mismatched audio or Shorts failing to load .
Price and Value edge: Wells Fargo Mobile®R1R4R15R21
Wells Fargo Mobile® Wells Fargo Mobile® is free to download, but many users complain about unexpected account maintenance fees and other charges R1R4. Some users also report issues with cash back not being received R21 and negative balances appearing incorrectly R15.
YouTube YouTube is free to download and offers a vast amount of content without cost . However, the free experience is heavily marred by an excessive number of ads, which users find annoying and disruptive R63R66R78. Many users also find the price of YouTube Premium to be too high R66.
Customer Support tieR7R9R23R27
Wells Fargo Mobile® Wells Fargo Mobile® users express significant dissatisfaction with customer service, describing it as atrocious and unhelpful, especially regarding fraud claims R7R23. Some users also report difficulties resolving issues like delayed debit card delivery R9 or ATM withdrawals R27.
YouTube YouTube reviews do not frequently mention direct customer support interactions. However, users express frustration with the app's inability to block unwanted ads despite reporting them and issues with content moderation R66.
Pick Wells Fargo Mobile® if

You need a reliable banking app for daily financial management, including deposits and transfers, and value a generally smooth user experience R41R42R52.

Pick YouTube if

You prioritize access to a vast library of video content for entertainment, education, or music, and are willing to tolerate frequent ads or pay for a premium subscription .

Evidence note: Reviews for Wells Fargo Mobile® show a mix of strong positives and strong negatives, with many 5-star reviews praising the bank and app generally, while 1-star reviews highlight specific pain points. YouTube's recent reviews are heavily skewed negative due to pervasive app crashing and excessive ads, despite its high lifetime rating.

Frequently asked

Does Wells Fargo Mobile® have hidden fees?
Yes, some Wells Fargo Mobile® users report being charged unexpected account maintenance fees, with one user mentioning a $15 monthly fee R1R4.
Why is my YouTube app crashing?
Many YouTube users are experiencing frequent app crashes upon opening, often requiring them to uninstall and reinstall the app multiple times a day to resolve the issue R72R76R79R88.
Are there too many ads on YouTube?
Yes, a significant number of YouTube users complain about an excessive quantity of ads, with some appearing every five minutes in longer videos and others lacking a skip option, forcing users to restart videos R63R66R78R81.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R6] Wells Fargo Mobile® 3/5 · US No Instant Transfer?: Couldn’t find the usual instant transfer option. Forced me to switch to another device other than mobile. Don’t like the new upgrade.
  2. [R31] Wells Fargo Mobile® 1/5 · US Terrible trading investing app: The investment app is missing so much that I don’t know where to begin. Anyone trading options his is useless has no Greeks data. When purchases are made take the app a day to add cost information making it impossible to track. I really hope Wells Fargo can up there game and do better with the investment portion of the app. Reference Webull and ROBINHOOD and use i
  3. [R36] Wells Fargo Mobile® 5/5 · US Satisfied: Love the app and the Zelle side of it as well easy transfers to wife and kids without a zillion little fees
  4. [R52] Wells Fargo Mobile® 5/5 · US Mobile Banking: It makes it easier to deposit checks,ZELLE, Sending and receiving money in a more convenient way. I love it.
  5. [R3] Wells Fargo Mobile® 3/5 · US Debit card inaccessible: The app has much information. I suggest simplifying it and adding more options to use the money instead of hold the money. I’ve used Chime the last 8 years and its more user friendly than the Wells Fargo app.
  6. [R41] Wells Fargo Mobile® 5/5 · US Great: Fastest transaction.. east to navigate..
  7. [R42] Wells Fargo Mobile® 5/5 · US Satisfied: I am very satisfied with this mobile app. The app is surf friendly. I never had any problems with it.
  8. [R51] Wells Fargo Mobile® 5/5 · US Great banking app: This app is easy to use. I like it. Might would change banks except I like this so much.
  9. [R10] Wells Fargo Mobile® 1/5 · US We are not able to complete sign in at this time: Someone broke the app….
  10. [R17] Wells Fargo Mobile® 1/5 · US Sucks: Honestly just the wort app ever. Never gave any updates and will randomly put your account under review for no reason. This app is the most stressful thing ever.
  11. [R19] Wells Fargo Mobile® 1/5 · US Technical issues: App seems to have technical issues, especially when Zelle is involved.
  12. [R1] Wells Fargo Mobile® 1/5 · US Mala: Me cobran 15 dólares por mes en Wells Fargo y ya pregunté en otros bancos y no me cobran nada
  13. [R4] Wells Fargo Mobile® 1/5 · US Terrible experience: I won’t be using this account again. The banker never informed me about the account maintenance fee when I close the account at the branch. If I had known about the fee, I would have made a different decision.
  14. [R15] Wells Fargo Mobile® 1/5 · US Mike: You guys owe me over $200. Negative balance. How’d you guys let money out when my balance is under $10?
  15. [R21] Wells Fargo Mobile® 1/5 · US Credit Card issues: I am very dissatisfied with the wells fargo account I have not received my cash back even after spending more than $500.
  16. [R7] Wells Fargo Mobile® 1/5 · US Fraud: Lots of fraud with this bank and calling the fraud department was 0 help.
  17. [R9] Wells Fargo Mobile® 3/5 · US Where is my debit card number 8082?: I still have not received it. I can’t pay my bills. What is the problem? It has been over a week past when you said it would be here.
  18. [R23] Wells Fargo Mobile® 1/5 · US Claim department: No matter how much proved you have this bank will not do any claims literally with the same claim I had to call merchant and they refunded my money but if I leave up to this bank everything is denied smh thinking of switching banks now after so many years haven’t been a good experience with this bank
  19. [R27] Wells Fargo Mobile® 1/5 · US Never let money withdraw from the ATM: I’m very irritated every time I go to the ATM you guys legit never let me take my money out. I don’t understand. I’ve been on the phone for hours. I need you guys to call me back as soon as possible.
  20. [R72] YouTube 3/5 · US bruh: keep having to delete and download it back because after a while whenever i try to open the app it crashes before it even opens. smh
  21. [R76] YouTube 1/5 · US App Keeps Crashing: For the past couple days i have had to reinstall the app over and over again to be able to use it, after a couple hours it doesn’t even let me open the app anymore causing me to uninstall it. It has never done this before and whatever is happening needs to be fixed, it’s really killing the vibe. my phones up to date, i’ve restarted my phone everything and it still continues to
  22. [R79] YouTube 1/5 · US Crashing: Currently the app is crashing and I can’t even open it. I have to delete and download again. It happened 5 times in 2 days already. Also, some adds freeze the video and I have to close and open the app again.
  23. [R88] YouTube 1/5 · US Crashing: Not letting me open YouTube
  24. [R63] YouTube 3/5 · US Too many ads: WAY too many ads for one video, especially to the longer videos like every 5 minutes there’s an add and the tiny ad box that appears in the corner when you skip one is just taking away from the experience of watching. It’s getting tiring but overall, I love the app and just see the ads as a little too excessive.
  25. [R66] YouTube 3/5 · US Fix your app: YouTube isn’t terrible but I have some complaints 1. Too many adds 2. Bring back the dislike button 3. Lower premium prices 4. Work on moderation I have seen videos and especially adds that should not be on YouTube.
  26. [R78] YouTube 3/5 · US For the love of YouTube entertainment: Way too many ads they are getting annoying and the advertising rate seems desperate YouTube stop it
  27. [R81] YouTube 3/5 · US Too many ads: There are way too many ads, and with some of them, there is no skip option, so you have to stop the video, go back, and start over.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store