Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

PNC Mobile Banking vs Wells Fargo Mobile®

PNC Mobile Banking 4.8★ · Free to download 65
Winner Wells Fargo Mobile®
Wells Fargo Mobile® 4.9★ · Free to download 75

Wells Fargo Mobile® has a slight edge due to its more consistent app performance and better Zelle functionality, despite both apps facing some user complaints regarding fees and customer service.

Full reviews: PNC Mobile Banking · Wells Fargo Mobile®

Wells Fargo Mobile® generally offers a more reliable and user-friendly banking app experience compared to PNC Mobile Banking, which has been plagued by recent performance issues and limited Zelle functionality. While both apps receive praise for ease of use from some users, PNC's recent updates have led to significant frustration regarding app stability and accessibility.

Head to head

App Performance & Reliability edge: Wells Fargo Mobile®R1R5R10R12
PNC Mobile Banking PNC Mobile Banking users report frequent issues with the app being slow, glitchy, freezing, and not loading, especially after recent updates R1R5R10R12. Some users have been unable to log in for weeks R30.
Wells Fargo Mobile® Wells Fargo Mobile® users generally describe the app as easy to use, reliable, and rarely down . However, some recent reviews mention issues with slow loading times and needing frequent updates .
Ease of Use & Features edge: Wells Fargo Mobile®R2R6R11R15
PNC Mobile Banking PNC Mobile Banking receives mixed reviews on ease of use; some find it easy and convenient for transfers R2R11, while others describe it as clunky, complicated, and having limited functionality R6R15. Specific complaints include difficulty entering amounts and an outdated interface .
Wells Fargo Mobile® Wells Fargo Mobile® is widely praised for being user-friendly, easy to navigate, and intuitive . Some users find it more user-friendly than competitors . However, a few users found it difficult to set up or too much information .
Zelle Functionality edge: Wells Fargo Mobile®R3R13R19R20
PNC Mobile Banking PNC Mobile Banking users frequently complain about Zelle's poor functionality, including it only working on the phone R3, being impossible to delete contacts R13, working only 'every so often' R19, not allowing transfers from multiple accounts R22, and having low daily/monthly limits R58. Some users report Zelle not working at all for autopay R20.
Wells Fargo Mobile® Wells Fargo Mobile® users generally find Zelle easy, fast, and convenient . However, some users report Zelle issues, including technical problems , bad service , or ridiculous limits .
Customer Service & Fees tieR1R4R16R34
PNC Mobile Banking PNC Mobile Banking users express significant frustration with customer service, particularly after the First Bank acquisition, citing unresolved problems and incompetence R1R4R16. There are complaints about money being held R4, double transactions R16, and high transfer fees R34.
Wells Fargo Mobile® Wells Fargo Mobile® receives praise for good customer service . However, many users complain about high overdraft fees ($35 per transaction) R64, monthly maintenance fees ($15) R63, and issues with claims not being resolved . Some report declined transactions despite available funds .
Pick PNC Mobile Banking if

You are a long-time, satisfied PNC customer who finds the app convenient for basic transactions and Zelle, and you haven't experienced the recent performance issues R2R11.

Pick Wells Fargo Mobile® if

You prioritize a generally reliable and user-friendly mobile banking app with effective Zelle functionality, and you are willing to navigate potential fees or customer service issues .

Evidence note: A significant portion of negative reviews for PNC Mobile Banking stem from users who were migrated from First Bank, expressing frustration with the transition and comparing PNC unfavorably to their previous bank R1R34. This context influences the perceived quality of PNC's app and services.

Frequently asked

Which app has better Zelle functionality?
Wells Fargo Mobile® generally offers better Zelle functionality, with users describing it as easy, fast, and convenient , whereas PNC Mobile Banking users frequently report poor Zelle functionality, including limited methods, difficulty deleting contacts, and low transfer limits R3R13R22R58.
Are there common complaints about fees with these banks?
Yes, both banks have common complaints about fees; Wells Fargo Mobile® users frequently mention high overdraft fees ($35 per transaction) and monthly maintenance fees ($15) R63R64, while PNC Mobile Banking users complain about high transfer fees R34 and money being held R4.
Which app is more reliable and less glitchy?
Wells Fargo Mobile® is generally considered more reliable and less glitchy, with users praising its consistent performance and ease of access , while PNC Mobile Banking has numerous recent complaints about the app being slow, freezing, not loading, and being glitchy, especially after updates R5R10R12R30.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R1] PNC Mobile Banking 1/5 · US Worst Possible Bank Ever! Very upset Firstbank sold to them.: PNC bank is horrible i dont know why everyone thinks its so great. Im very frustrated that Firstbank transferred/got sold into whatever this is, PNC is very slow and overall sucks. I miss Firstbank that company was so amazing and worked very well and fast i never had a problem with them in all my 3 yrs of being with them and Its been le
  2. [R5] PNC Mobile Banking 4/5 · US Latest upgrades not good: This app has always been great until a month or two ago. They changed the look and whatever else they have done is not good. Doesn’t load half the time, sometimes extremely slows I get a message stating this feature isn’t available right now quite often. Not enjoyable. I hope the fix this soon
  3. [R10] PNC Mobile Banking 1/5 · US Super glitchy this week: Having access to your bank account is crucial at all times. I’ve been all week I rarely am able to get into my account. Super frustrating as a member. Very glitchy, fix asap. Week of July 6th, 2026.
  4. [R12] PNC Mobile Banking 3/5 · US Only works half the time: When the app works it’s great and intuitive. However, it is temporarily out of service half the time I try an open it. They recently update the app and ever since then, it’s been very unreliable. I’ve actually had to go to the bank more because it’s been so unreliable.
  5. [R2] PNC Mobile Banking 5/5 · US Easygoing: PNC always makes it easy to obtain your funds
  6. [R6] PNC Mobile Banking 3/5 · US Clunky: It gets basic banking done but is cumbersome to use and limited functionality
  7. [R11] PNC Mobile Banking 5/5 · US PNC Great Bank: I love this bank, it’s ease to use , and my local branch is so friendly ! 5 Star for sure ⭐️⭐️⭐️⭐️⭐️
  8. [R15] PNC Mobile Banking 3/5 · US App: Complicated
  9. [R3] PNC Mobile Banking 3/5 · US Zelle on Pnc: Pnc only does Zelle on the phone. A very narrow method.
  10. [R13] PNC Mobile Banking 1/5 · US Zelle is horrible: Zelle is impossible to delete contacts and that opens a window to send money to wrong person. Well that happened to me and Zelle and PNC said they don’t care at all. They take no fault in their app capabilities and restrictions. Be careful choosing PNC.
  11. [R19] PNC Mobile Banking 5/5 · US PNC app: App tends to freeze more than it should. Zelle wants to work every so often
  12. [R20] PNC Mobile Banking 1/5 · US Took 6 in person visits!!!: How hard can it be to set up autopay to my landlord who also banks at PNC?! Bankers don’t get the training… transfer NO bill pay NO Zelle NO
  13. [R4] PNC Mobile Banking 1/5 · US Regret Banking With PNC: One of the worst Banks in the world. I could go on forever explaining the reasons why but ill let you guys hear it from other people. Never deposit a check at the bank because then they hold your money hostage and act like it’s not your hard earned money. Go bank with Chase or anyone else dont waste your time here !
  14. [R16] PNC Mobile Banking 1/5 · US Worst bank: The worst bank ever. They have charged my card three times double the wrong amount in the past week. My account keeps going negative because of the double transaction amount. Everyone at the bank is incompetent and can’t help. Please don’t use this bank.
  15. [R34] PNC Mobile Banking 1/5 · US Why the hell did you have to buy First Bank???: Recently switched from First Bank to these dingalings. It’s awful. This app is incredibly slow and poorly optimized compared to First Bank. Not to mention the ridiculous fees for transferring! A smaller bank made it FREE. Absolute insanity how many things are now a cash grab!
  16. [R22] PNC Mobile Banking 1/5 · US Zelle: Zelle functionality is terrible. I cannot send from multiple accounts like I could with First bank. This is a huge loss for me.
  17. [R58] PNC Mobile Banking 1/5 · US Useless digital service: Have you ever wanted to send money to someone, but were limited to tiny increments well welcome to pnc Mobil banking. Pnc put the settlement money in my account instead of sending it to the correct recipient and now can only be transferred at a rate of 2k per day and 5k per week. Customer service had great ideas like use Zelle, which has a 1k per day 5k per month limit. Us
  18. [R63] Wells Fargo Mobile® 3/5 · US M: Con lo que no estoy de acuerdo es que cobren 15 dólares al mes
  19. [R64] Wells Fargo Mobile® 1/5 · US WD to expensive.: Since I have WF I never got a credit or a help with my account nowdays it’s been super hard with my bills and my hours have been cuts, I pay 3 to 5 Over Drafts every months, I bet I’m not the only costumer having this struggle. If the bank can give us a help should be the 5 start bank because I know we are not irresponsable People or costumers
  20. [R30] PNC Mobile Banking 2/5 · US Hate this app: This app NEVER loads. I haven’t been able to access my account via the app in weeks. Idk if there’s a bug, but I can’t even report it because the app just spins, it won’t login or let me do anything on the login screen.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store