Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Truist Mobile vs Discover Mobile

Truist Mobile 4.8★ · Free to download 65
Winner Discover Mobile
Discover Mobile 4.9★ · Free to download 70

Discover Mobile has a slight edge due to its highly praised user interface and customer service, despite some recent reliability concerns, while Truist Mobile offers solid core banking features but struggles with consistency and some specific functionalities.

Full reviews: Truist Mobile · Discover Mobile

Discover Mobile is lauded for its intuitive design and excellent customer service, though recent reviews highlight app crashes and account management issues. Truist Mobile provides essential banking functions, but users report frustrations with check deposits, bill payments, and general app performance.

Head to head

Features tieR1R7R10R21
Truist Mobile Truist Mobile users appreciate the convenience of mobile deposits, transfers, and Zelle payments, noting that many services previously requiring a branch visit are now available in the app R21R54. However, some users report issues with setting a default account, difficulty viewing or updating recurring bill payment details, and a lack of early paycheck support R1R7R10.
Discover Mobile Discover Mobile users value features like cash back rewards, balance transfer promotions, and the ability to track spending . The app also supports Zelle for sending money R103. However, some users express dissatisfaction with credit limit increases, the inability to access account details during maintenance, and issues with certain promotions not being honored .
Ease of Use edge: Discover MobileR2R3R6R11
Truist Mobile Many Truist Mobile users find the app easy, fast, and convenient to use, praising its intuitive navigation, clear layout, and simple processes for deposits and transfers R2R3R11. However, a significant number of users report extreme difficulty with mobile check deposits, with the auto-capture feature often failing and requiring numerous attempts R6R12.
Discover Mobile Discover Mobile is frequently described as easy to use, fast, smooth, and simple to navigate, with a good UI R70R76. Users appreciate its straightforward access to information and bill payments .
Reliability edge: Truist MobileR10R14R18R28
Truist Mobile Truist Mobile receives mixed reviews on reliability. While some users describe the system as very reliable and dependable R28R32, others report constant glitches, unresponsiveness, slow performance, and the app stopping when trying to access bill payment details R10R14. There are also reports of updates not loading and preventing account access R18.
Discover Mobile Discover Mobile's reliability is a significant concern for many users. The app is frequently reported to crash, especially when attempting to use Zelle or schedule payments R103. Users also mention the app being down for maintenance several times per month, making it impossible to access accounts .
Price/Value tieR5R51R54R60
Truist Mobile Truist Mobile is free to download, and users appreciate the convenience of managing their accounts without needing to visit a physical branch R51R54R60. Some users express frustration over overdraft fees, wishing for a heads-up from the app before incurring charges R5.
Discover Mobile Discover Mobile is free to download. Users value the cash back opportunities and zero fees associated with their accounts . However, some users complain about extremely high interest rates, low credit limits despite good credit scores, and issues with promotions not being honored .
Support edge: Discover MobileR8R16R17R38
Truist Mobile Truist Mobile users generally report great service and express trust in their bank, noting that staff are always there for them R8R17R38. However, non-US residents face significant challenges with customer support regarding wire pins, as they are required to visit a local branch to obtain one R16.
Discover Mobile Discover Mobile users frequently praise the excellent customer service, highlighting the ability to speak with a human being when problems arise R70R76R90. Conversely, some users report horrible service, being blown off by multiple representatives, and issues with fraudulent transactions not being addressed R61. There are also concerns about accounts being closed without warning or proper notification .
Pick Truist Mobile if

you prioritize a banking app that is generally easy to use for basic transactions like checking balances, making deposits, and transfers, and you value a bank with a strong reputation for in-person service R2R11R21R54.

Pick Discover Mobile if

you are looking for a credit card focused app with excellent customer service, a smooth user interface, and good cash back rewards, and you are willing to overlook occasional app crashes and maintenance periods R70.

Evidence note: Reviews for Truist Mobile are predominantly positive regarding general ease of use, but specific negative points about check deposits and bill payments are recurring. Discover Mobile reviews show a strong appreciation for customer service and UI, but recent negative reviews highlight significant reliability issues and account management frustrations, possibly influenced by the upcoming Capital One acquisition.

Frequently asked

Is it easy to deposit checks with Truist Mobile?
While some users find the mobile deposit process easy and reliable, a significant number of Truist Mobile users report extreme difficulty with the auto-capture feature for checks, often requiring many attempts to complete a deposit R6R12R32.
Does Discover Mobile have good customer service?
Yes, many Discover Mobile users highly praise its customer service, noting that it's easy to talk to a human being and that the company is professional and helpful R70R76R90. However, some users have reported negative experiences, including being ignored or having issues unresolved R61.
Are there issues with Truist Mobile's bill payment feature?
Yes, some Truist Mobile users report that the app is clunky and stops working when trying to access bill payment details, making it frustrating to update or view recurring payments R10.
Is Discover Mobile reliable for sending money via Zelle?
Some Discover Mobile users have experienced issues with the app crashing immediately when trying to use the Zelle feature, despite having used it successfully in the past R103.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R1] Truist Mobile 2/5 · US Default account: App shows money market account first always, despite 95%+ of my interactions are with my checking account. Why cannot I set the default account?
  2. [R7] Truist Mobile 1/5 · US Doesn’t support early paychecks: Meh
  3. [R10] Truist Mobile 1/5 · US Clunky-stops working when trying to access bill payment details. Even after updating.: Not a fan. From your mobile phone there is no way to update or view the details on your recurring payments. You have set up. Frustrating.
  4. [R21] Truist Mobile 5/5 · US Great and easy to use: The Truist app is always so easy to use to be able to check your balance, make deposits and transfer money. It is great!
  5. [R2] Truist Mobile 5/5 · US Well satisfied: Fast easy and convenient
  6. [R3] Truist Mobile 3/5 · US Wonderful, easy to user friendly: Wonderful
  7. [R6] Truist Mobile 3/5 · US Never auto captures: Really frustrating. It never auto captures. When I have multiple checks to deposit it takes a looooooong time.
  8. [R11] Truist Mobile 5/5 · US Great app: I’m not tech savvy , I have no problem using this app
  9. [R14] Truist Mobile 1/5 · US Constantly glitching: Unresponsive. Takes forever
  10. [R18] Truist Mobile 2/5 · GB Update: This update isn’t loading on IPhone 11 Pro and I can’t access my account 👎
  11. [R28] Truist Mobile 5/5 · US My bank: Very dependable
  12. [R5] Truist Mobile 4/5 · US Overdraft: I've been having some medical issues and there's been a couple times in the last month where my check didn't go through in time to cover other Medical? or other bills that I paid and I've been hit with overdraft fees. I think if you're gonna go into negative they should give you like a heads up the app if possible to give you like an hour or two to transfer money if you're gonna overdra
  13. [R51] Truist Mobile 5/5 · US Truist check deposit: I really love the convenience of mobile deposits, it’s great not to have to drive to the bank. I love the mobile app.
  14. [R54] Truist Mobile 5/5 · US Improved services: I’ve been with Truist, and the approved services on the mobile app has made life so much easier. So many services are now available where before you had to go into the bank to accomplish things.
  15. [R60] Truist Mobile 5/5 · US Truist App: Excellent app. Enables me to do my banking from home, without a trip to the bank.
  16. [R8] Truist Mobile 5/5 · US love my bank: I’ve been with Truist for 12 years. They’ve had a couple of changes, but I haven’t had nothing but great service with them. They’re always there for me if I need them.
  17. [R16] Truist Mobile 1/5 · GB Not fit for overseas customers: It is impossible to make anything but small transfers from Truist unless you have a wire pin. Unfortunately, when Truist took over from SunTrust they stopped sending out wire pins by post which means the only way to get one is to call in a local branch. It is almost unbelievable that customer reps don’t seem to see the problem for a non-US resident, do they seriousl
  18. [R17] Truist Mobile 5/5 · US Great Service: Fast, Efficient, Courteous
  19. [R38] Truist Mobile 5/5 · US I love Truist: I trust Truist and they’ve never let me down. I sure wish they would give me some kind of perk though for keeping my account in good standing.💗💗💗
  20. [R12] Truist Mobile 1/5 · US Depositing Checks: It should not be this difficult to scan a check! I had to do it 30 bloody times the past hour and it’s still not working!
  21. [R32] Truist Mobile 5/5 · US Easy Process: Still love how easy the process is to deposit checks and verify. System is very reliable. No complaints.
  22. [R61] Discover Mobile 1/5 · US Lost money: They are the worse bank they lost my money a month ago and they still can’t find it they put there top team on it and they got lost I wouldn’t trust them as far I could throw them
  23. [R70] Discover Mobile 5/5 · US They do the job + cool card designs: The UI is pretty good, the customer service works well, the card designs are really neat, and I haven’t had any hiccups.
  24. [R76] Discover Mobile 5/5 · US Over 25 years w/ Discover: Great cc company. E have been through a lot and they have seats been professional and helpful for my financial needs. When the mobile platform was introduced it was easy to navigate and made understanding my records simplified. Great company great mobile platform.
  25. [R90] Discover Mobile 5/5 · US Get a divorce from CapitalOne: CapitalOne needs to learn what great customer service is from Discover. When my savings account is converted by CapitalOne, I will be leaving.
  26. [R103] Discover Mobile 1/5 · US unreliable due to constant crashes: I haven’t had any issues with discover itself, but the app is awful. at the moment i’m trying to send money using zelle (which i’ve done in the past without a problem), but now whenever I open that section of the app and put in my code, the app immediately closes. there are currently no updates in the app store. I’ve dealt with the discover app bugging out and

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store