Cleo AI vs Klover
Klover has a slight edge over Cleo AI due to fewer critical issues with app functionality and a more straightforward cash advance process, despite both apps facing criticism regarding advance amounts and customer support.
Cleo AI and Klover both offer cash advances and budgeting tools, but users report significant issues with Cleo AI's signup process and inconsistent advance amounts. Klover, while also having issues with advance amounts and customer support, generally offers a more functional experience, though its point system for advances is a point of contention.
Head to head
You are looking for an app with budgeting and expense tracking features, and you are willing to navigate potential technical glitches and inconsistent cash advance offers R5.
You need quick cash advances and prefer a more straightforward process, even if it involves earning points or dealing with variable advance amounts .
Evidence note: Many recent negative reviews for Cleo AI focus on critical signup bugs, which significantly impact its overall score. Klover's negative reviews are more spread across issues like the point system and customer support, but fewer mention complete app non-functionality at signup.
Frequently asked
What are the main issues with Cleo AI?
How does Klover's cash advance system work?
What reviewers actually said
Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.
- [R4] Cleo AI Pure trash: Couldn’t finishing signing up. Plaid screen wouldn’t pop up to let me connect my bank account. I got stuck on the connect your bank screen, which is frozen. App is useless I see why this app has a 4.7 rating. It’s trash
- [R7] Cleo AI Useless: The Plaid window at signup never opens, so there’s no way for me to link my bank or finish signing up. What makes it even more frustrating is that a couple of hours later I received an email reminding me to finish linking my bank and complete my signup, as if the app actually works, lol. This app sucks. Save yourself the trouble!
- [R13] Cleo AI Doesn’t work!: The signup process is broken. Tapping “Get started” just buffers “Loading…” and then returns to the same screen. The Plaid window never opens, which makes it seem like the app isn’t generating the required session/token to launch the bank connection screen. This looks like a server-side bug, not a user issue. I couldn’t even finish creating an account. FIX IT! Stole my information.
- [R16] Cleo AI Non functional: It’s like they’re selectively choosing who they want to accept as a user. The startup process is bugged. As soon as I got done accepting the terms and conditions and then tried linking my bank account, the get started screen just looped. The plaid banking connection screen didn’t pop up at all. Useless and should be removed from App Store. #don’t-download
- [R3] Cleo AI It’s okay: I’m not going to lie at times I do need extra but I don’t like the way Cleo does theirs. Even when giving an increase it’s something. After I payback I may not use it anymore it’s really too much of a hassle how they do their advance.
- [R6] Cleo AI Fees on top of fees!: Fees on top of fees! Will only allow you to take a portion of your available advance amount. You get charged a $10.99 fee for each withdrawal. Once you make your first withdrawal you have to wait 24 hours on the dot to request the next one. Not convenient at all.
- [R9] Cleo AI Fees: I wish the fees were bundled into one instead of always having to pay for each advance. Or give us a the advance all at once.
- [R10] Cleo AI Matthew: They suck I paid my 80 advance and 80 boost back totaling 179 on time and then they cut my advance down to 20 with no boost with explanation and without anything changing feels like robbery
- [R1] Cleo AI No support: No support
- [R15] Cleo AI Compassion: I ran into a situation where I wasn’t able repay on my date which was already extended. I wasn’t able to pay do too a death in the family. I was immediately denied the extension. I have an excellent repay history and was shocked to the negative response I received. Also I requested a live agent and the system wouldn’t allow me to access the live agent. Talking to a computer that gives
- [R30] Cleo AI AI BOT NOT AGENTS: The oil me hours and so many chats with the stupid bot before I could actually talk to a live person and get the help I needed. Cleo needs to revamp the bot cause it almost made me close my account out. Ian the agent was amazing. He is the only reason yall are getting more than 1 star from me.
- [R37] Cleo AI Horrible Customer Service: It took 7 months to actually get a non-canned response. Their team doesn’t know it’s own app they’re supporting… I was legit redirected to their AI which was saying I had to go to them. Goofy. Their team doesn’t care about fixing their own problems. The features the market for their builder plan, like the debt tracking, the credit monitoring, the on-time credit reporti
- [R5] Cleo AI Professional, Friendly, & REAL: I appreciate the candid approach to assist the budgeting & expenses in my life! It is displayed so clearly- it’s the BEST plan I’ve ever subscribed to for planning my life and finances! - Thanks Cleo❣️
- [R8] Cleo AI Cleo review: I love this app and so user friendly thank you
- [R32] Cleo AI Help when needed: This is a great choice to manage budget and resources.
- [R36] Cleo AI Good premise but it tags the spends incorrectly: I think the idea of this app is great so you can get an idea of where your spend goes but I keep on having to recategorise payments. Even bills that come out monthly that I mark as bills and set as a recurring payment get given random categories. It’s a little frustrating. If you don’t mind going through each transaction (it’s a faff) then the app i
- [R61] Klover Do not download: So many points but won’t let me cash out, waste of time!
- [R63] Klover App is actually firme: App lwk is a rare W , yea you might needa watch ads to rack up points , or play games for the points to cash out on but it’s definitely worth it no cap cuh
- [R73] Klover Buns: This app is buns false advertisement says up to $750 before payday but their max is $250. You have a better chance reaching the president than customer support. Go get Dave or EarnIn
- [R79] Klover Don’t understand why I have to watch videos just to get a five dollar cash advance: Don’t understand why you have to watch the video just to get a five dollar cash advance when I get a nice amount of income
- [R27] Cleo AI Fix Advance Options: It is not ok that the only option to receive an advance is by paying $14.99 to have it expedited. This did not use to be the case. The service great to use when needed, but bring back the standard option to receive the advance in 3-4 days instead of immediately.
Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store