Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Zip vs Sezzle

Zip 4.9★ · Free to download 85
Winner Zip
Sezzle 4.9★ · Free to download 70

Choose Zip for a more reliable user experience and better overall ratings.

Zip has a higher lifetime rating and more positive reviews overall compared to Sezzle. Users appreciate Zip's flexibility and ease of use, while Sezzle faces criticism for hidden fees and customer service issues.

Head to head

features edge: ZipR16R24R63R79
Zip Zip users highlight its versatility and ability to use the virtual card anywhere R16R24.
Sezzle Sezzle users appreciate its payment options but criticize the requirement of a $20 monthly fee for full functionality R63R79.
ease of use edge: ZipR40R43R66R69
Zip Many Zip users find the app user-friendly and straightforward R43R40.
Sezzle Sezzle users report issues with app performance and frequent updates causing frustration R66R69.
reliability edge: ZipR12R26R61R87
Zip Zip has a solid reputation with many users claiming it has helped them manage payments effectively R12R26.
Sezzle Sezzle users report significant issues with account access and customer service R61R87.
price/value edge: ZipR10R49R63R95
Zip Zip is free to use with no hidden fees, which users appreciate R10R49.
Sezzle Sezzle charges a $20 monthly fee, which many users find excessive and complain about hidden costs R63R95.
support tieR9R19R76R87
Zip Zip users often express frustration with customer service and lack of resolution R9R19.
Sezzle Sezzle users also report poor customer service experiences, often with unresolved issues R76R87.
Pick Zip if

you want a reliable and user-friendly buy now, pay later app with no hidden fees.

Pick Sezzle if

you are willing to pay a monthly fee for potentially different features and are okay with the possibility of inconsistent customer service.

Evidence note: While both apps have their share of negative reviews, Zip has a stronger overall rating and more positive feedback, particularly regarding ease of use and reliability.

Frequently asked

What are the costs associated with using Zip and Sezzle?
Zip is free to download and use with no hidden fees, while Sezzle charges a $20 monthly fee for full access to its features R63R79.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R16] Zip 5/5 · US The most versatility: You can use your virtual card anywhere
  2. [R24] Zip 5/5 · US Accepted at most places: There are sometimes when things are tight and it is such a relief when I can use Zip!
  3. [R63] Sezzle 3/5 · US It’s okay: The app is okay for borrowing money and payment plans but I’ve definitely had better before (Klarna, Shop, Afterpay, Affirm). Sezzle requires you to pay a $20 monthly fee just to even be able to use the money and make a payment plan and they tried to make it sound cool but coining it as (Anywhere pay) when the pay should’ve been available to be used anywhere from the beginning. They als
  4. [R79] Sezzle 1/5 · US What happened?: Every online store I frequently use now comes with a monthly fee. No thanks. Keep your membership. This was a dumb move
  5. [R40] Zip 5/5 · US Fast, easy, and secure!: The zip app is very easy and straight forward. You know, how much up front and payments are easily drafted. It is very helpful especially for people whom may not get paid in the summer. Have never had a problem. Recommend them to anyone!
  6. [R43] Zip 5/5 · US Perfect!: I've had a great experience using the Zip app. It's easy to navigate, the approval process is quick, and splitting purchases into manageable payments has been very convenient. The app is user-friendly, payments are easy to track, and I appreciate the reminders before each payment is due. Overall, Zip has made budgeting for larger purchases much easier. I would definitely recommend it to
  7. [R66] Sezzle 3/5 · US Can you STOP updating: EVERY 2 days it feels like there is a mandatory update and it’s annoying
  8. [R69] Sezzle 3/5 · US App works when it wants.: Love sezzle itself but the app never wants to open for me when I need to use it !
  9. [R12] Zip 5/5 · US Really Great: I love zip to use, it helps me a lot on my orders. Thank you
  10. [R26] Zip 5/5 · US Amazing: ZIP is an incredible card that you absolutely need to have! It has been a tremendous help during my toughest moments. I highly recommend it to everyone - you won't regret it!
  11. [R61] Sezzle 1/5 · US Inconsistent available balance: They’ll tell you that your available balance will go up if you pay early or on time, but that’s a lie, I made an early payment of $115 and they took $400 dollars away from my available balance. Once again as soon as my available balance reached $2000 Sezzle found a way to restrict my account, now I can’t use it at all, and customer service is utterly pathetic.
  12. [R87] Sezzle 2/5 · US Customer service is terrible and takes forever to process payments: I used sezzle as a payment method at least 3 times. I made some returns on my very first order and I’m still waiting on my refund. I contacted customer support for clarification and the agent literally cut our conversation short without resolving the problem. Not only that, but they make you pay for their subscription to be able t
  13. [R10] Zip 5/5 · US Number 1: This is by far the best “buy now, pay later” app. Never hassled me about lack of credit and so easy to use. Can use everywhere on anything.
  14. [R49] Zip 5/5 · US The Best App ever!: If you’re looking for a great buy now pay later app, Zip is the best! If you’re short on funds and need to pay a bill; don’t worry, download this app!
  15. [R95] Sezzle 1/5 · US Fees: Too many fees
  16. [R9] Zip 1/5 · US Worst app ever: I had been using zip for years paid every payment on time I one day logged into my account and it says my account is suspended when I look at my history Every time I called customer service multiple times about this situation they give me the run stop every time my issue is never resolved
  17. [R19] Zip 1/5 · US Terrible, Glitch filled app, even worse customer service, avoid at all cost: UPDATE: APP IS STILL JUNK Take a look at recent reviews, fraud, bad service, unethical practices, these reviews are everywhere recently. ZIP has become nothing more than an app designed to steal. ZIP may have been good once, but those days are long over, all that’s left is a scam filled hums. Their payment system is
  18. [R76] Sezzle 1/5 · US Sezzle Allowed Fraudulent Charges, Ignored and Canceled My Sub: This is the worst of any buy now pay later app. Go with literally anyone else. It’s annoying AF to use and costs way too much to use, monthly. I had a charge from Amazon but received no product at all. I opened a dispute and contacted “priority support” that you get from a subscription, but they ignored me or just sent auto-generate

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store