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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Fabletics vs Gymshark

Fabletics 4.8★ · Free + IAP 60
Winner Gymshark
Gymshark 4.9★ · Free to download 75

Gymshark is the better choice for those prioritizing product availability and a smoother app experience, despite some delivery and customer service issues, while Fabletics struggles with app functionality and membership transparency.

Full reviews: Fabletics · Gymshark

Gymshark generally offers high-quality activewear with a more functional, albeit sometimes glitchy, app experience. Fabletics, while praised for its comfortable and stylish clothing, is plagued by persistent app login issues, slow performance, and confusing membership charges.

Head to head

Product Quality & Selection tieR5R8R11R12
Fabletics Fabletics users consistently praise the quality, comfort, and style of their clothing, suitable for workouts, casual wear, and even scrubs R5R8R11. However, a significant complaint is that popular items and sizes are frequently out of stock, making it difficult to purchase desired bundles or individual pieces R12R15R33R42.
Gymshark Gymshark is highly regarded for its excellent quality, comfortable fit, and effective compression in leggings . Similar to Fabletics, users report issues with items, especially matching sets, being out of stock . Some recent reviews, however, express disappointment with a perceived decline in quality compared to previous years .
App Functionality & User Experience edge: GymsharkR1R3R10R13
Fabletics Fabletics' app is a major source of frustration, with numerous reports of login failures R1R10R13, slow performance, lagging, and freezing R13. Users also find the browsing experience inefficient, with chaotic layouts, non-functional sort features, and intrusive pop-ups R3.
Gymshark Gymshark's app also experiences issues, including freezing , logging users out frequently , and a non-functional wishlist feature . Some users report difficulty finding their country or issues with region settings . However, many find the app easy and fun to use for shopping when it works .
Pricing, Value & Membership edge: GymsharkR2R4R7R9
Fabletics Fabletics offers deals and perks for VIP members R2, but many users feel the membership is a 'scam' due to unexpected charges, credits not covering full costs, and hidden fees R4R7R9R19. There are also complaints about the VIP program's strict skip-a-month policy and expiring credits .
Gymshark Gymshark users appreciate sales and loyalty points . However, some express disappointment with 'false advertising' regarding sale percentages, finding discounts to be less than advertised . A few reviews also consider items overpriced .
Shipping & Customer Service tieR6R25R30R36
Fabletics Fabletics customers report slow shipping times, often taking two weeks or longer R6R36. There are serious complaints about customer service, including inability to cancel accounts, continued monthly charges without credits, and extremely long hold times R25R30.
Gymshark Gymshark users experience significant issues with shipping, including wrong orders, lost parcels, and delays R61. Customer service is described as frustrating, slow to respond, and unhelpful in resolving issues like lost orders or return window discrepancies R61R64.
Pick Fabletics if

You prioritize comfortable, stylish, and versatile activewear, athleisure, and scrubs, and are willing to navigate a frustrating app experience and potentially confusing membership charges R5R8R11.

Pick Gymshark if

You value high-quality, well-fitting gym wear with good compression and a generally more functional app for browsing, despite occasional freezing and login issues .

Evidence note: Both apps have a high lifetime rating, but recent reviews for Fabletics are heavily skewed negative due to app functionality and membership issues. Gymshark's recent reviews also show some negativity regarding app glitches, shipping, and customer service, but less severe than Fabletics' core problems.

Frequently asked

Is Fabletics' VIP membership worth it?
Fabletics' VIP membership offers deals and perks, but many users find it deceitful due to unexpected charges, credits not fully covering costs, hidden fees, and strict policies around skipping months and expiring credits R4R7R9R19.
Do Fabletics and Gymshark have issues with items being out of stock?
Yes, both Fabletics and Gymshark users frequently report that desired items, especially popular sizes and matching sets, are often out of stock, making it difficult to complete purchases R12R15R33R42.
Which app has better customer service?
Neither app receives strong praise for customer service; Fabletics users report inability to cancel accounts, continued charges, and extremely long hold times R25R30, while Gymshark users describe customer service as frustrating, slow to respond, and unhelpful with issues like lost orders or returns R61R64.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R5] Fabletics 5/5 · US Love it all!: I use Fabletics for all my workout threads, casual wear, AND their scrubs for my long shifts in the ICU. I love how they make me look and how they make me feel.
  2. [R8] Fabletics 5/5 · US fabletics better than anything!: most comfortable clothing very easy to move around!
  3. [R11] Fabletics 5/5 · US RN: My most comfortable active wear on a daily basis
  4. [R12] Fabletics 3/5 · US Always out of stock: Love the clothing, but when I find something I love it’s almost always out of stock in my size.
  5. [R1] Fabletics 1/5 · US can’t login: i’ve tried on different nights to log into my account, and nothing is helping. very disappointed.
  6. [R3] Fabletics 3/5 · US Love the clothes, hate the shopping experience: The browsing/scrolling shopping experience is extremely inefficient. Put all the same item options on the same detail page. Fix the “sort by” feature so it actually works. I love your products but browsing your app takes up way too much time and I end up checking out because I’m frustrated, not because I’m done!
  7. [R10] Fabletics 1/5 · US Disappointed: No matter how many times I try I cannot log in to the app. I get to the verification process enter the code that has been texted to me and then the thinking circle just goes on forever and eventually says error something went wrong
  8. [R13] Fabletics 1/5 · US TERRIBLE EXPERIENCE: Can’t sign into website Can’t sign into app Such a bad slow website and app
  9. [R2] Fabletics 5/5 · US Rewards: I love how Fabletics rewards you for buying the things you love. It shows they value your opinions and want to keep you happy and returning for more.
  10. [R4] Fabletics 1/5 · US Scam: Cool stuff but their membership is a scam.
  11. [R7] Fabletics 1/5 · US Fees: I don’t agree with bundle deals saying the credit covers the cost then at checkout, requiring me to pay a difference for the amount my credit doesn’t cover.
  12. [R9] Fabletics 3/5 · US Sneaky up charges: I really love the clothes. Especially when it comes to anything outside of gym clothes. I’m able to dress nice for a reasonable price as a member. Customer service is usually pretty great as well. However, I noticed something questionable recently.. I paid my normal $70 members fee. Decided to get a pair of swim shorts and a cabana shirt. I noticed that without using the member
  13. [R6] Fabletics 3/5 · US Good: Great deals. Sometimes materials don’t match to sizes. Also, takes longer than advertised to get to you. I wish shipping would be faster. Literally takes 2 was sometimes longer to get here. Other than that, no biggie.
  14. [R25] Fabletics 2/5 · US Scam App: The app charged me a random charge for a “membership token” of $70 after I made a purchase a few weeks ago. And it won’t let me delete my card off my account or delete the account at all. Don’t buy from the website because they will keep your card on file. I’ve been on hold with customer service for an hour.
  15. [R30] Fabletics 1/5 · US No customer service: I attempted to cancel my account. You continue to take money out of my account monthly and and have received no credits in my account. I attempted to call and it said there were 20,000 people waiting in line ahead of me. You owe me money for all the months I was charged and received nothing.
  16. [R36] Fabletics 1/5 · US Good quality terrible experiences: Love the long leggings, good quality and they last! I have been a long time customer however the sight get glitchier overtime I use it (app or not). The shipping takes forever. NOW they are charging for tariffs! So to use my 2 credits cost me 40$ not worth it! I will no longer be shopping Fabletics!
  17. [R19] Fabletics 2/5 · US credit doesn’t cover it all: your VIP credit doesn’t cover the full cost out the door - you’ll still have to pay more once your check out. maybes it’s in the fine print who knows - i didn’t
  18. [R15] Fabletics 3/5 · GB Okay…: Gym wear is good but there is never any sizes in any of the bundle. Makes it impossible to get anything.
  19. [R33] Fabletics 5/5 · US Extremely disappointed with new offer: I remember why I left Fabletics for years now. Absolutely everything I wanted was out of stock in small and medium, and I checked many, many different items. It felt like a lot of my time was wasted.
  20. [R42] Fabletics 2/5 · US Options: They are always out of options making bundles ridiculous
  21. [R61] Gymshark 1/5 · US Disappointing: Paid $80 in total, including fast shipping and then got sent a completely wrong order so now I have to wait for them to reply and give me my new order which is gonna take at least another 3 to 4 days if they do fast shipping very disappointing
  22. [R64] Gymshark 1/5 · US first & last time: i opened up a return & took a screenshot in the app saying i had until june 28 to return the items & when i went back into the app for the QR code it said the return window has closed & the online gymshark customer service guy just keeps saying “the return window has closed 🤓” as if i dont have literal proof that i opened up a return that hasn’t yet expired. i hate gymshark

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store