Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Chuck vs Lloyd

Chuck 4.8★ · Free + IAP 75
Winner Chuck
Lloyd 4.5★ · Free to download 40

Chuck is the superior choice for email management, offering robust features for inbox cleanup and organization, while Lloyd struggles with consistent performance and core messaging functionalities.

Chuck excels as an email cleanup and organization tool, helping users achieve inbox zero with features like bulk deletion and sender-based sorting, despite some reported bugs and subscription issues. Lloyd, a video messaging app, faces significant challenges with glitches, inconsistent video playback, and a lack of essential features for its user base, particularly on iOS.

Head to head

Core Functionality & Features (Email Cleanup vs. Video Messaging) edge: ChuckR2R10R11R17
Chuck Chuck is highly praised for its ability to quickly and intelligently delete thousands of emails, sort by sender, and provide a compact email view, with many users achieving inbox zero R11. Its unsubscribe and block functions are also considered very useful R17R53. However, some users report that Chuck doesn't delete emails from the host server R10R36 and that the unsubscribe feature doesn't always work R22. There are also complaints about the inability to save drafts R2, lack of calendar invite support , and missing filter options .
Lloyd Lloyd's core functionality revolves around video messaging, which some users find useful for group communication and ASL . However, a significant number of reviews indicate severe problems, such as videos cutting out after a second R61, freezing mid-way R75, and issues with recording or playback quality . Many users also lament the absence of a 'Discover' feature on iOS, which is available on Android R91R105.
Reliability & Performance edge: ChuckR1R4R8R13
Chuck Chuck's reliability is a mixed bag. While some users report years of stable performance R8, many recent reviews highlight significant bugs, including inconsistent notifications and unread badges R1, emails not opening from notifications R4, syncing failures with accounts R13, and emails not being sent . The app is also described as getting buggier over time R13 and freezing or crashing .
Lloyd Lloyd is consistently criticized for being glitchy and buggy R61. Users report frequent freezing R75, messages cutting off , and videos not playing correctly or being jerky . Issues with sound quality and notifications not working are also common, leading to a frustrating user experience.
Ease of Use & User Interface edge: ChuckR6R15R17R19
Chuck Chuck is generally praised for its clean interface and intuitive features for bulk actions, making email management easier and faster R17R53. The 'Sort By Sender' feature is particularly highlighted for its front-and-center organization . However, some users find the text too small with no customization options, and note poor contrast R19. There are also complaints about the inability to customize swipe behavior and issues with setting up email accounts R6R15.
Lloyd Lloyd's UX is described as clunky and glitchy R101. Users report difficulty finding groups , issues with sharing profiles , and a lack of clarity in read notifications . The absence of a 'Discover' feature on iOS, which is present on Android, is a significant point of frustration for many R91R105. Some users also struggle with deleting the app or account .
Price & Value edge: ChuckR3R15R16R26
Chuck Chuck offers a free version that many users find effective for initial email cleanup R26. However, the app has faced criticism for removing free features, such as unsubscribe , and for requiring a Pro subscription for basic functionalities like adding IMAP accounts R15 or viewing sent emails R16. There are also complaints about subscription issues, such as being asked to subscribe despite already paying R3, unexpected charges for free trials , and price increases . Some users find the Pro version worth the cost for managing multiple accounts R53.
Lloyd Lloyd is free to download but has in-app purchases. Some users mention having to pay for upgrades or that features they previously had became premium . One user notes that Lloyd's premium price is 'great' compared to competitors .
Customer Support & Data Privacy edge: ChuckR5R9R16R21
Chuck Chuck's customer support receives mixed reviews. Some users praise developers for being responsive and timely in resolving issues R5R21. However, others report difficulty contacting support R16, receiving generic or unhelpful responses , or not getting replies regarding billing issues . Data privacy is a significant concern for some users, with questions raised about the app copying and storing all emails, potential security risks, and selling user data R9.
Lloyd Lloyd's support is not frequently mentioned, but data privacy and account deletion are major concerns. Users report that the app requires a cell phone number for account creation and does not allow deactivation, leaving personal information tied to an unwanted account R73. Furthermore, users are informed they need to manually delete messages and ask contacts to remove them, while the company still retains phone numbers and synced email accounts R101.
Pick Chuck if

You need a powerful tool to clean up and organize a large email inbox, especially if you want to achieve inbox zero and manage subscriptions efficiently R11R17. You are willing to pay for a Pro subscription to access advanced features and potentially better reliability, despite some reported bugs and subscription management issues R53.

Pick Lloyd if

You are primarily looking for a video messaging app for group communication or ASL, and are willing to tolerate frequent glitches, inconsistent performance, and a less polished user experience .

Evidence note: Lloyd's reviews are heavily skewed towards performance issues and missing features, particularly for iOS users, making it difficult to find positive feedback on core functionality beyond basic usage. Chuck's reviews, while also highlighting bugs, demonstrate a strong appreciation for its core email cleanup capabilities.

Frequently asked

Does Chuck delete emails from my main email server?
No, some users report that Chuck only deletes emails within the app and does not remove them from the host email server, which can lead to unexpected results if you stop using the app R10R36.
Can I use Lloyd for video chat on my iPhone?
Lloyd is designed for video messaging, but iPhone users frequently report issues with video playback, freezing, and a lack of features like 'Discover' that are available on Android R61R75R91R105.
Is Chuck's unsubscribe feature effective?
While Chuck offers an unsubscribe tool that many users find useful R17R53, some reviews indicate that the unsubscribe feature doesn't always work as expected R22.
What are the privacy concerns with Lloyd?
Lloyd requires your cell phone number to create an account and users report that the company does not allow account deactivation, retaining your phone number and synced email accounts even if you manually delete messages R73R101.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R2] Chuck 4/5 · US Incredible on iPhone, but…: Amazing on iPhone. Recently decided to use paid sub as my main email on MacBook Pro. Finding it annoying that every time I open chuck it seems to have forgotten I am a subscriber. Also, maybe I’m missing it but it looks like you can’t save drafts.
  2. [R10] Chuck 1/5 · US False Advertising: Chuck doesn’t delete from the host email servicer. It only deletes within the app
  3. [R11] Chuck 5/5 · US Email is forever changed: In 2 days I was able to delete 120k emails intelligently, leaving me about 6000 remaining to sort and the rest of my important emails archived. Not just an amazing cleanup tool, the compact email view allows me to see so much more of my inbox. The groupings by sender, subject, etc are amazing. Through the process I found loads of emails I missed directly to me, oops. Chuc
  4. [R17] Chuck 5/5 · US The best app for keeping my inbox clean and organized: Chuck has made managing my email so much easier and faster. It lets me clear out huge batches of messages with one tap and helps me stay on top of everything without feeling overwhelmed. The interface is clean, the features work smoothly, and the unsubscribe tool is incredibly useful for cutting out junk. I love that it supports all my account
  5. [R1] Chuck 1/5 · US Notifications inconsistent: Notification banners always go through, but more often than not, no unread badge and mailbox is not refreshed till I open it. I do not experience the same behavior with Spark. I already emailed support. Funny thing is, it happens sometimes.
  6. [R4] Chuck 1/5 · US Really bad: I don’t know why I haven’t deleted this app sooner. Every single time I get a notification that I have a new email, I click it and it does not open the email. It brings me to a screen with other emails. I try to click through the different ways to filter them but it’s always a toss up if the email will show up or not. I usually end up opening the actual website after for my email that
  7. [R8] Chuck 5/5 · US Finally a solution: Please with this apps performance. Been using it for years and will continue.
  8. [R13] Chuck 2/5 · US So buggy: This app gets buggier by the day. I have one Gmail and one iCloud account registered. Over time Chuck simply stops syncing with one or the other of those accounts, and the “re-authorize” feature doesn’t nothing perceptible to improve that. When I try to sync, I just get and endless spinner icon with no errors, no updated email messages, nothing. Recently in desperation I uninstalled Chuc
  9. [R6] Chuck 3/5 · US Your app: Cant even set up email never mind get it to work!!
  10. [R15] Chuck 3/5 · US Cannot use for my .email account: I want a new email app to use with my own email server. The domain is in the .email domain. But to setup a single account in this app it has to be one of the standard email systems like Gmail or yahoo or whatever. There is no way to add an imap account without paying for the Pro version. I’m not willing to do that since I only want to use the one account for now.
  11. [R19] Chuck 2/5 · US Exactly what I needed, but with too many shortcomings.: This is exactly what I needed, but in the end I uninstalled it after buying and using the Pro version for two days. Here’s why… There is no desktop version for a streamlined experience on all my devices. My bad for not checking this upfront, this is a major turn off. The text is way too small and too thin, without any options to change it
  12. [R3] Chuck 3/5 · US Paying for Pro with no features: Loved this app and all its features. Been paying monthly for the pro app. Some months ago I ended up mainly using Gmail but decided to go back to Chuck since I noticed I was still paying for their pro version. At this point some features had changed and it kept telling me to subscribe to Pro to use my usual features. Why am I being asked to add another Pro subscrip
  13. [R16] Chuck 1/5 · US Can’t get support: First, let me say that I love this app. I have been using it for about three or four years without a glitch, until today. I have been paying for the pro version, yet today when I tried to look at sent email., I was told that the free version didn’t cover that. So, I went to support and tried to click on the contact us link and it didn’t work. I am not sure what to do about this
  14. [R26] Chuck 5/5 · US Free tools and FANTASTIC!: I had multiple thousand emails clogging things up and this app consolidated them by sender, so I could address all 963 of the daily spam emails from XYZ company all at once by selecting all and then deleting. My email has no more notifications for the first time in years, all without paying a dime! I will definitely enjoy this app for years to come!
  15. [R5] Chuck 5/5 · US Best way to get to inbox zero quickly.: New update as of May 16, 2026: Super responsive developers who clearly care about keeping Chuck users happy. I’ve submitted bug reports on two separate occasions, and both times the customer service reps have contacted me in a very timely manner to resolve the issues. I’m still not thrilled with the new translucent interface (the previous style was a lot e
  16. [R9] Chuck 3/5 · US Copying all your emails!: So this app is making a complete copy of all your deep emails. Security risk? Do they sell your emails to the highest bidder? Is this how they *really* make money? What if they get hacked? Do they delete your info after 30 days? Nope! They keep forever. I hope your info isn’t sold on the dark web
  17. [R21] Chuck 3/5 · US Great for organizing your email box: I had high hopes for the app as a replacement for the iOS Mail app but I found out that is has a lot of bugs and limited in features. Their support was responsive though. I think if they keep it up it can be really good someday.
  18. [R36] Chuck 3/5 · US Old emails showing as new: Two major issues. (I was using pro) Did a cleanup…and discovered it didn’t remove emails from the server…so you only get results if you still use the app…it does kinda make sense but it’s unexpected., this is the big issue First Emails from my friends from 2018 show up as coming in “yesterday” - this is by message not by sender. And then I got spam emails that hadn’t
  19. [R61] Lloyd 2/5 · US It’d be a great app if it wasn’t so glitchy.: 70% of the time a video you receive from a friend will begin to play but then cut out after a second. The person on the other end has to resend the video. Ugh. Waste of time. Do better Glide.
  20. [R75] Lloyd 3/5 · US Meh: It’s decent but it freezes often and won’t let me review before sending which is super annoying. Glitches a lot. But useful for my class discussion
  21. [R91] Lloyd 1/5 · US No Discover: How is it that Android has had Discover available for years yet it’s still not supported for iOS? This is completely backwards from any other app ever since the existence of Android and iOS.
  22. [R105] Lloyd 1/5 · US Different on iPhone: On the iPhone you can’t use discover it just uses your contacts and that’s it
  23. [R22] Chuck 2/5 · US Unsubscribe Doesn’t Work!: Good app for cleaning out your email but unfortunately unsubscribe feature doesn’t really work.
  24. [R53] Chuck 5/5 · US Keeps inbox clean: I love this app, it’s easy to use and is better then others I have tried. I like the email grouping function.. I can move or delete emails from one sender at once.. I also like the unsubscribe and block function right at the top of the email.. so tired of having to find those links within each email. It’s 100% worth the 3.99 a month to manage 2 email accounts!
  25. [R73] Lloyd 1/5 · US Beware: Just a heads up to anyone thinking about using this app they require you to enter your cell phone number to create an account. What they don’t tell you explicitly in the privacy statement is that they will not deactivate your account thus leaving your personal phone number forever tied to an account you no longer want.
  26. [R101] Lloyd 1/5 · US Major data ownership concerns, crappy UX: Clunky, glitchy UX and when I contacted to request deletion of my account, was informed I needed to manually delete each of my messages, change my username and ask my contacts to remove me. But they still retain my phone number and my email/sync’ed gmail account. Totally unacceptable.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store