Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Apple Wallet vs Trust

Apple Wallet 4.8★ · Free to download 85
Winner Apple Wallet
Trust 4.7★ · Free to download 40

Apple Wallet is the clear winner for general digital payment and card management due to its widespread acceptance and ease of use, while Trust Wallet is a specialized cryptocurrency wallet plagued by significant reliability and security issues.

Apple Wallet excels as a convenient and reliable platform for everyday payments, tickets, and loyalty cards, praised for its ease of use and broad acceptance. Trust Wallet, a cryptocurrency wallet, faces severe criticism for frequent crashes, slow transactions, and reported loss of funds, making it a less reliable choice for managing digital assets.

Head to head

Features and Functionality edge: Apple WalletR8R11R12R18
Apple Wallet Apple Wallet is highly valued for its ability to consolidate various items like payments, concert tickets, movie tickets, membership cards, and rewards cards into one accessible location R8. Users appreciate its convenience for everyday transactions and travel, including good exchange rates abroad R11R20. However, some users desire more advanced features like budgeting tools and better integration with personal accounting programs R12. There are also complaints about limitations in adding certain cards or managing expired boarding passes R18.
Trust Trust Wallet is designed for managing cryptocurrencies, allowing users to send, receive, and potentially stake various digital assets . However, recent updates have led to a degraded user experience, with features like token prices disappearing from the home page and difficulties accessing staking options . Users also report issues with swapping coins and withdrawing USDT due to unexpected gas fee requirements .
Ease of Use edge: Apple WalletR8R15R20R24
Apple Wallet Users consistently praise Apple Wallet for being easy to use, convenient, and accessible, often requiring just a few clicks to make payments or access cards R8. Many find it makes life much easier by keeping everything in one spot R20. Some minor frustrations include the lack of a direct app icon and issues with updating shipping addresses R15R24.
Trust Trust Wallet's ease of use has significantly declined with recent updates. Users report a 'WORST UI UPDATE' with lagging interfaces and general difficulty navigating the app . While some older reviews mention it being easy to use, newer feedback indicates problems with adding money, viewing transaction history, and managing currencies, making it difficult to perform basic functions .
Reliability and Performance edge: Apple WalletR2R16R18R29
Apple Wallet Apple Wallet is generally considered reliable for payments and storing cards R40. However, some users experience issues with specific functionalities, such as the side button not working for payments, cards not loading, or identity verification problems R2R16R18. There are also reports of transaction declines and limits on spending R29.
Trust Trust Wallet suffers from severe reliability issues, with numerous reports of the app crashing continuously, freezing, glitching, and not staying open long enough to perform actions R63R66R69R70. Transactions are often described as super slow, taking up to an hour instead of minutes, and sometimes funds do not appear in accounts or are sent to incorrect wallets .
Security and Trust edge: Apple WalletR3R4R6R9
Apple Wallet Apple Wallet is generally perceived as safe and reliable R40. However, a significant number of users report issues with money disappearing, unauthorized transactions, or funds being 'stolen' R3R4R9. There are also concerns about scams using the app to appear legitimate R6.
Trust Trust Wallet has serious security concerns, with multiple users reporting being hacked, losing all their crypto assets, or having money disappear from their accounts without authorization R82R85R97R105. Users express distrust due to these incidents and the lack of transparency . Some even question the legitimacy of multiple Trust Wallet apps .
Customer Support and Communication edge: Apple WalletR16R19R24R25
Apple Wallet Apple Wallet users have mixed experiences with customer service. Some report great customer service R40, while others struggle with getting issues resolved, such as account verification problems or incorrect shipping addresses R16R24. There are also complaints about long refund times and poor communication regarding orders R19R25.
Trust Trust Wallet users report significant difficulties reaching real customer support, often encountering bots instead of human assistance . This lack of effective support exacerbates issues like lost funds and technical problems, leaving users frustrated and unable to resolve their concerns .
Pick Apple Wallet if

You are an iPhone user looking for a convenient, integrated solution for everyday digital payments, loyalty cards, and tickets, and value ease of use and broad acceptance R8R20.

Pick Trust if

You need a decentralized wallet specifically for managing a wide range of cryptocurrencies and are willing to tolerate significant reliability issues and potential security risks .

Evidence note: Apple Wallet has a much larger volume of reviews, which includes a mix of positive feedback on convenience and negative feedback on specific transaction issues or scams. Trust Wallet's recent reviews are heavily skewed negative, focusing on critical issues like app crashes, lost funds, and poor performance, despite its higher lifetime rating.

Frequently asked

Is Apple Wallet secure for my money?
Apple Wallet is generally considered safe and reliable for transactions R40, but some users have reported issues with money disappearing, unauthorized charges, or scams using the app R3R4R9.
Why is Trust Wallet crashing so much?
Many Trust Wallet users report that the app crashes continuously, freezes, glitches, and does not stay open long enough to perform actions, especially after recent updates R63R66R69R70.
Can I lose money using Trust Wallet?
Yes, multiple Trust Wallet users have reported being hacked, losing all their crypto assets, or having money disappear from their accounts without authorization R82R85R97R105.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R8] Apple Wallet 5/5 · US Never used an app so often!: Payments, concert and movie tickets, membership and rewards cards… it’s so nice to keep everything in one spot. Two clicks.. there it is!
  2. [R11] Apple Wallet 5/5 · US Wallet: Very convenient! Uses it for every time
  3. [R12] Apple Wallet 3/5 · US Apple app: Great app love how i can see all my cards but cant do anything on it since the app is so limited to a few things, dont like how you cant budget and how cashapp is better tbh but it's Okay
  4. [R18] Apple Wallet 3/5 · GB One4all card will not load up for use: The card number expiry date and CVV number will not load the card the wallet won’t allow the upload of the card - there’s no option to scan this in
  5. [R15] Apple Wallet 3/5 · US Phone Icon?: I’d like an icon to tap. That’s how I access every other app, after all. Sometimes tech is so convenient that it’s not convenient at all.
  6. [R20] Apple Wallet 5/5 · US Love it: Apple Wallet makes my life much easier knowing I just grab my phone and go
  7. [R24] Apple Wallet 3/5 · GB infuriating: this app persists in asking me to update my shipping address. My address AND postcode are correct. Apple support couldn’t sort it.
  8. [R2] Apple Wallet 4/5 · US Side button not working: Unable to push aside button to pay
  9. [R16] Apple Wallet 1/5 · US Unable to Identify myself????: It will not allow me to update my account and says caution.
  10. [R29] Apple Wallet 2/5 · US Not happy: If I had $25,000 in my bank account, I should be able to spend $25,000 through Apple wallet so when y’all put me on a limit, I’ll just use another app to spend my money when I want to
  11. [R3] Apple Wallet 3/5 · US Why: It stole 8$ for no reason
  12. [R4] Apple Wallet 1/5 · US Money taken.: I deposited money and it’s not on my apple cash.
  13. [R6] Apple Wallet 3/5 · US Needs to stop letting scams use the app to scam people: The rewards vault pass scams people and uses the wallet app to look legitimate. The wallet app should probably care about scammers are using their app to screw people over. And they should probably do something to prevent this kind of thing on their app
  14. [R9] Apple Wallet 3/5 · US Chilupa: Do not like the fact that once u buy something the merchant can keep purchasing w/out consent
  15. [R19] Apple Wallet 1/5 · US Lyft: Refund take too long to come
  16. [R25] Apple Wallet 1/5 · US Horrible: My item was out of stock and they had me stressing for 5 hours with nothing being said horrible communication skills
  17. [R40] Apple Wallet 5/5 · US Apple Wallet gets 5 stars.: Apple wallet gets 5 stars. It is safe, reliable and has great customer service. It is accepted in most places for apps online, and grocery stores. It’s easy to track what you are spending. I use the wallet to access money only when I need it. Reliable and other users I have spoke to say the same.
  18. [R63] Trust 3/5 · US Crashes: Crash after crash, when are you going to stabilize finally?
  19. [R66] Trust 3/5 · US Not good: Crashing all the time. I can’t even finish a swap.
  20. [R69] Trust 3/5 · US WTF: Ever since the new updates, I’ll be in the middle of trying to buy shares and it will close the app. Can y’all please do something about it?
  21. [R70] Trust 1/5 · US Crashing: Can’t stay open long enough to do anything
  22. [R82] Trust 1/5 · US Para çalınıyor: 3 üncü defa hesabımdan para eksiliyor Toplam 13.000 $ oldu
  23. [R85] Trust 1/5 · US Got hacked stay away!: I’ve used this app for years without any issues. Then, a couple of months ago, I logged in after not using it for months and discovered that some of my crypto had been sold just a few days earlier. I never authorized those transactions. My recovery phrase has always been written on paper and stored safely. I never entered it anywhere, and I only accessed the app on my iPhon
  24. [R97] Trust 1/5 · US App losing its place at the top: This app used to be the best crypto app but been disappointed lately security on the app is very poor lost all my crypto asset in my wallet
  25. [R105] Trust 3/5 · GB Stole my coin: When I join trust is great over 5 weeks later two BTC and SOL is none am shock I am concerned that two cryptocurrencies (Solana and Bitcoin) went to zero in trust wallet I using it on app It’s scam how he stole my cryptocurrencies 12 keys no safe

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store