Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

CEFCU Mobile Banking vs ICCU Mobile Banking

CEFCU Mobile Banking 4.6★ · Free to download 63
Winner ICCU Mobile Banking
ICCU Mobile Banking 4.9★ · Free to download 85

ICCU Mobile Banking is the better choice for most users due to its higher ratings and more consistent positive feedback.

Full reviews: CEFCU Mobile Banking · ICCU Mobile Banking

ICCU Mobile Banking boasts a significantly higher lifetime rating and more user reviews, indicating a generally better experience. While both apps have their issues, ICCU's users report better functionality and customer service overall.

Head to head

features edge: ICCU Mobile BankingR3R86R73R72
CEFCU Mobile Banking Users mention missing features like Zelle and slow mobile deposit processing.
ICCU Mobile Banking ICCU users appreciate the app's features but also note issues with mobile deposit and pending transactions.
ease of use edge: ICCU Mobile BankingR5R22R115R98
CEFCU Mobile Banking CEFCU users find the app easy to navigate but complain about slow updates and confusing interfaces.
ICCU Mobile Banking ICCU users generally find the app intuitive, although some experience login issues and glitches.
reliability edge: ICCU Mobile BankingR13R16R61R80
CEFCU Mobile Banking CEFCU has reports of slow transaction updates and app crashes.
ICCU Mobile Banking ICCU users report frequent glitches and login issues, but overall reliability is better than CEFCU.
price/value tie
CEFCU Mobile Banking CEFCU is free to download and generally seen as a good value.
ICCU Mobile Banking ICCU is also free and users feel they receive good value for their banking services.
support edge: ICCU Mobile BankingR11R112R91R117
CEFCU Mobile Banking CEFCU users express frustration with customer service responsiveness.
ICCU Mobile Banking ICCU users praise their customer service and support, highlighting positive interactions.
Pick CEFCU Mobile Banking if

you prefer a simpler app experience and are already a CEFCU member.

Pick ICCU Mobile Banking if

you want a more reliable app with better customer support and features.

Evidence note: While both apps are free, CEFCU's lower score reflects more complaints, particularly about functionality and user experience.

Frequently asked

Which app has better customer support?
ICCU Mobile Banking is noted for its excellent customer support, with many users praising the helpfulness of staff and quick resolutions to issues.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R3] CEFCU Mobile Banking 3/5 · US It ain’t the best: Slow moving with long transfer times to external accounts. Not sure why Zelle or something is not offered either. Overall it’s not as bad as it used to be but it’s not as good as some.
  2. [R86] ICCU Mobile Banking 2/5 · US Unsatisfied: The app doesn't have a Zelle feature. What kind of mobile banking app doesn't have Zelle
  3. [R73] ICCU Mobile Banking 2/5 · US Mobile deposit getting worse every update.: I have been with ICCU for about 8 years and have had multiple loans and accounts with them. The mobile deposit feature was pretty good the first few years but as they “update“ the App it just gets slower and worse for the end user. Many times it has errors like resolve problem and the camera image is clear and on auto capture so it has to be progra
  4. [R72] ICCU Mobile Banking 3/5 · US Issues with Integration: Currently seems as though linking with PLAID services doesn’t work. Takes me into the app and then fails to load and throws an error message. Otherwise decent app but this is messing with my banking.
  5. [R5] CEFCU Mobile Banking 5/5 · US So easy and convenient: Awesome crfcu app
  6. [R22] CEFCU Mobile Banking 1/5 · US Wayne McPherson: The app totally stinks! Hard to find ways to make payments! Very confusing!!!!!
  7. [R115] ICCU Mobile Banking 5/5 · US Top Notch: I’ve used a few bank’s mobile apps and this one takes the cake. Very intuitive and easy to use. Linking external banks through the app is easy as well and makes transfers a breeze! ICCU is the place to bank hands down.
  8. [R98] ICCU Mobile Banking 1/5 · US Captcha verification: The verification to log in works maybe 1 out of 50 times. It often takes me more than an hour of closing the app and restarting it to successfully log in. Honestly calling the customer help line is a faster way to get whatever information you need from the app and that defeats the point of it. Don’t waste your time.
  9. [R13] CEFCU Mobile Banking 1/5 · US Needs updating: The functionality of this app is limited. You should be able to see your true current balance at all times. Yet it takes 2-3 business days for transactions to post before it updates. If I do a withdrawal on the weekend, my account balance should reflect that.
  10. [R16] CEFCU Mobile Banking 1/5 · US Terrible app: There are way to many issues with this app including accessibility, balances not accurate , with draws missing. I’ve even had it showing it was gonna withdraw a loan payment two weeks in a row which I sent a message . No this has been a terrible experience so much so I’m gonna leave the credit union once loan is payed off
  11. [R61] ICCU Mobile Banking 1/5 · US Really slow: This app is very slow and I get an error almost every time I try to log in. They keep making changes yet it still continues to be slow.
  12. [R80] ICCU Mobile Banking 1/5 · US Inconsistent app: App is always glitching. Can’t get to what I need when I need it.
  13. [R11] CEFCU Mobile Banking 4/5 · US Fraud alert: Setting fraud alert at high levels without advising the customer is an embarrassing practice. My credit card is constantly blocked for what is called suspicious activity when I am out and about in my community I am constantly calling fraud department to advise them of attempts I make to purchase items. I have been with Cefcu for almost a decade I would give you 5 star but unable to du
  14. [R112] ICCU Mobile Banking 5/5 · US Love them!: Since day one this bank has been nothing but great. They’re friendly and all so helpful! When talking to anyone either by phone or in person they’re all genuine and don’t seem to be running scripts. I’ve never had this experience anywhere else.
  15. [R91] ICCU Mobile Banking 5/5 · US Best bank in the valley!!: Best customer service around!
  16. [R117] ICCU Mobile Banking 5/5 · US Fraud: When it comes to fraud, these guys are great, I had a few unexpected payments that had came out, that I noticed. I made the call and the fraud dept was right on it. It didn’t take them long to get into the situation and fixed quickly. The branch office I go to they’re amazing, also the members it’s like an old school coffee shop visit with other members along with the tellers.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store