Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Notes vs Microsoft OneNote

Notes 4.8★ · Free to download 65
Winner Microsoft OneNote
Microsoft OneNote 4.7★ · Free + IAP 70

For basic note-taking and quick thoughts, Notes is a convenient, pre-installed option, but for more robust organization, cross-platform use, and advanced features, Microsoft OneNote is generally preferred despite its own performance issues.

Notes, Apple's built-in app, is praised for its immediate availability and ease of use for simple tasks, but users frequently report critical bugs like lost data, performance issues with longer notes, and limited formatting options. Microsoft OneNote offers more comprehensive organization and cross-platform syncing, though it also struggles with performance, search functionality, and occasional data corruption.

Head to head

Ease of Use & Convenience edge: NotesR5R11R17R44
Notes Notes is highly valued for its immediate availability and convenience, allowing users to quickly jot down thoughts, lists, and reminders R5R11R17R44. Many find it user-friendly for basic tasks R11.
Microsoft OneNote OneNote is also considered easy to use for organizing notes, with many users appreciating its intuitive interface for planning and storing information R71. However, some find it less intuitive initially and report issues with formatting and text box overlaps R72.
Organization & Features edge: Microsoft OneNoteR1R5R6R11
Notes Notes is good for lists and general thoughts R5, and offers sharing capabilities R11. However, users desire more colors R1, better math calculation in tables R6, and improved categorization with more subfolders R52. Some recent updates have made formatting more difficult .
Microsoft OneNote OneNote excels in organizing notes across devices with notebooks, sections, and pages R62R71R101. It offers more tools and the ability to draw concepts R101. However, users report missing features on iPad compared to desktop , a lack of a ruler , and difficulties with certain actions like dragging info or setting default page styles R72.
Reliability & Performance tieR3R4R7R9
Notes Notes suffers from significant reliability issues, including notes disappearing R3R4R10R16, frequent crashes , and slow, laggy performance, especially with longer handwritten notes R9R15R18. The undo/redo button has also reportedly disappeared for some R7.
Microsoft OneNote OneNote also faces reliability and performance challenges. Users report the app crashing while typing , slow loading and syncing issues , and overheating on iPads R76. Data corruption and lost notebooks are also serious concerns .
Cross-Platform & Syncing edge: Microsoft OneNoteR15R20R28R31
Notes Notes syncs well with iCloud R15R20 and is available on Apple devices, but users report slow and weird sync with Apple Watch . A significant limitation is the inability to easily transfer notes to non-Apple devices like Windows laptops R28R31.
Microsoft OneNote OneNote is praised for working across platforms and operating systems , and for organizing across all devices R62. However, users experience sync issues, with notes not syncing to the cloud or taking forever to update . Some find the OneDrive storage system difficult and report issues syncing new workbooks from phone to desktop .
Search Functionality tieR18R39R61R72
Notes Notes' search function has become 'wonky,' displaying notes in random order rather than by recency R18. The 'Find in note' feature also seems to malfunction R39.
Microsoft OneNote OneNote's search is a critical weakness, with users reporting it is broken and unable to search for basic typed text in large note complexes R61. When searching keywords, it shows the notebook name but not the tab name R72.
Pick Notes if

You are deeply embedded in the Apple ecosystem, need a free, immediately available app for quick notes and lists, and don't require advanced features or cross-platform compatibility beyond Apple devices R5R11R17R44.

Pick Microsoft OneNote if

You need a robust note-taking solution with comprehensive organization (notebooks, sections, pages), cross-platform syncing across different operating systems, and a wider range of tools, even if it means dealing with occasional performance glitches R62R71.

Evidence note: Both apps have a significant number of recent negative reviews focusing on performance issues, bugs, and data loss, despite their high lifetime ratings. The free nature of both apps means users might be less tolerant of issues compared to a paid-only service.

Frequently asked

Do Notes and Microsoft OneNote offer free versions?
Yes, both Notes and Microsoft OneNote are free to download and use, with OneNote offering additional in-app purchases (IAP) for more features (Notes: Free to download; OneNote: Free + IAP).
Which app is better for organizing many notes?
Microsoft OneNote is generally better for organizing a large volume of notes due to its hierarchical structure of notebooks, sections, and pages, which users find effective for segregating and managing data R62R71R101. Notes, while useful for lists, has limitations in categorization and folder depth R52.
Do either of these apps have problems with data loss?
Yes, both apps have significant user reports of data loss; Notes users frequently mention notes disappearing or being deleted R3R4R10R16, while OneNote users also report losing notebooks and data corruption .
Are there performance issues with handwritten notes in either app?
Yes, Notes users report massive overheating, battery drain, and noticeable latency when taking longer handwritten notes on iPads R9R15R36. OneNote users also experience overheating on iPads and general lag when typing R76.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R5] Notes 5/5 · US Organization: Keeps my shopping list and thoughts flowing and on target. Thank you
  2. [R11] Notes 5/5 · US Genuinely life saving: It’s user friendly but living with ADD i find notes the go to place to store stuff and all the above… can share certain ones too… it brilliant! My kids use it one is 12 the other 20 so it’s def for everyone!!
  3. [R17] Notes 5/5 · US Notes with me: Like having my notes with me. If I’m out & about if I see something I need I can just put it on my list and not worry about losing my scratch piece of paper at home or accidentally throwing my paper away from my purse.
  4. [R44] Notes 5/5 · US Immediately Available: Very convenient!
  5. [R1] Notes 1/5 · US Only 5 colors?: I wish you had more colors that you can make the words when you type, because you have more colors on the photos app
  6. [R6] Notes 3/5 · US App needs improvements: App needs ability to have auto calculation of math data within a table this way as I make a change or add something or remove something it updates those math totals in real time.
  7. [R3] Notes 3/5 · US Missing scanned attachments: As much I like Apple. I truly dislike not having a version history option within the app. I’m literally scanning and taking notes only to find out days laters it’s gone. I cannot fathom doing over again. It’s not in recently deleted and no matter how long I kept pressing the undo button has anything changed. I’m truly tired of these glitches. Please fix it. I should ha
  8. [R4] Notes 1/5 · US Notes is great but…: The only way to make sure that you don't get a note put in your deleted folder and disappear in 30 days which happens a lot it's a bug or a glitch the only way to prevent that is to Lock the new but nowadays you can't lock a note if it includes a PDF a picture of video and a few other things and if you're trying to retrieve your data from Apple to pack your stuff up or if you'
  9. [R7] Notes 1/5 · US 1 Star Here's Why:: One Day, I Come to notes and noticed the undo/redo button is gone all those memories where I can Put Back A Mistake and now I can't do it anymore, So Apple if your out there or your reading this review please bring back Undo/Redo or I'll try my best to get your address And Hit you with a sledgehammer or punch you and your mom & Dad To Death
  10. [R9] Notes 3/5 · US Good for typed notes, serious performance issues for handwritten notes.: It pretty much does what it says on the tin, and is great for taking down quick notes, lists and reminders from your phone. However for longer notes I prefer to hand write them, and this app causes massive overheating and battery drain on my M4 ipad air. Putting lines on a page should not be this taxing on my tablet, and it s
  11. [R15] Notes 3/5 · US 2 steps away from being the perfect note taking app: So as a student i wanted to try out the notes app for note taking with the Apple Pencil. Its honestly great, i love the layout, the tools, the syncing with iCloud,and, most importantly for me, its free. MY ISSUE: When the note is large enough, the ipad a16 i am using atm starts to struggle for no reason. It heats up and the latency for writing
  12. [R20] Notes 5/5 · US Lost ALL notes 🤬: Found most all after closing & reopening the newly installed app. Storage on iCloud versus storing notes on iPhone may lead to a loss of all of your notes. By attempting to move notes from the iPhone up to the iCloud your app will show that all of your notes are now stored in the iCloud and show them as having been moved from your mobile device in to iCloud notes storage.
  13. [R28] Notes 2/5 · US Can’t transfer notes to Windows laptop: I initially liked this App, but cannot copy or move any of my notes to my Windows laptop. Nor will Apple let me email them to myself, requiring a different email address. Huge FAIL.
  14. [R31] Notes 1/5 · US Export option nonexistant: Want to import my notes into obsidian and can't
  15. [R18] Notes 3/5 · US Slow, laggy and search not working: I’ve been using Apple Notes for as long as I can remember and for some reason that app just seems to keep getting worse and worse. It has become so slow and laggy that I can barely use it. By the time it allows me to start typing, I’ve nearly forgotten what I was going to type. Additionally, the search function has become so wonky. If I search a word the notes a
  16. [R39] Notes 3/5 · GB Find in note: The function of search (Find in note) in the context seems to have gone malfunction. When you input something hopefully to find it in a massive sea of content, the notes no longer works without a hitch.
  17. [R61] Microsoft OneNote 1/5 · US Search is broken: I’ve used OneNote for years. I love it. My note complex has become humongous. Dozens of notebooks. Hundreds of sections. Thousands of pages. Search just keeps disappointing. Unable to search for basic typed text. Search is mission critical. It is not acceptable to suck this bad. Fix it or I’m migrating.
  18. [R72] Microsoft OneNote 3/5 · US Is helpful, but with opportunities: I like being able to organize my notes and the easy access. I also love the feature that lets me select the meeting the notes are about. Major opportunities are dragging info down, not working, and making a mess. The text box overlaps, spelling doesn’t work well, and when searching for keywords, it shows you the notebook name but not the tab name. Still love it
  19. [R52] Notes 1/5 · US Needs constant improvements and updates, especially the categories, including subfiles.: The Apple app is usable, but there is a categorization issue when it is limited to 5 subfolders while trying to organize my notes by creating categories and folders. If it is the most-used note-taking app, please continually improve and update it. Therefore, Apple Notes should also offer multiple settings opti
  20. [R62] Microsoft OneNote 5/5 · US OneNote is it!: I use this software for all my notes. It is great for organizing across all my devices. I love it!
  21. [R71] Microsoft OneNote 5/5 · US Wonderful application for segregating all folders and ids properly: Must have this application "OneNote" cuz it saves all data at one palce like sticky notes, folders and Ids at one place with bequtiful colours available to choose to.
  22. [R101] Microsoft OneNote 5/5 · US Makers love OneNote: I love OneNote and have been using it for years. I like that I can collect multiple thoughts or subjects on one page and include attachments, photos, even video for that particular subject all collected in one book. I am a maker- all things textile (fabric). From sewing garments, Quilting, bag making, costume making, and sew on (pun intended). I can have sub folders within my
  23. [R10] Notes 1/5 · US horrible: all of noted over the last few years with important information just disappeared with no way to get them back???? thanks apple!
  24. [R16] Notes 1/5 · US Can’t update it and deleted all my notes: Deletes all my information then tells me to update and is not possible to update.
  25. [R36] Notes 3/5 · GB Needs Optimisation: Longer notes seem to take up a lot of processing power and become laggy on my iPad Air M3, even leading to overheating. I’m using Notes to study for an exam where there is a lot of revision material, and it seems like my very powerful iPad is struggling to process all of my handwritten notes and is slowing down. Functionality and features of the app are okay, though nothing spe
  26. [R76] Microsoft OneNote 1/5 · US Overheating: I was using OneNote on a 2020 iPad and within minutes of using the app. I thought the it was because my iPad was old. Just bought a new iPad M4 and Microsoft OneNote is the only app, and it STILL overheats within minutes.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store