Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Mail vs Yahoo Mail

Mail 4.6★ · Free to download 45
Winner Yahoo Mail
Yahoo Mail 4.7★ · Free + IAP 60

Yahoo Mail offers a more consistent and reliable experience for long-term users, despite recent update issues, while Mail struggles with fundamental email delivery and spam filtering.

Mail, the default Apple app, faces significant user complaints regarding email delivery, spam management, and search functionality. Yahoo Mail, while experiencing recent frustrations with updates and ads, generally maintains a reputation for reliability among its long-standing user base.

Head to head

Email Delivery & Reliability edge: Yahoo MailR3R7R10R16
Mail Many Mail users report not receiving emails, especially verification codes, and experiencing issues with attachments and sending R3R7R10R18. Some also lose access to emails after device changes R16.
Yahoo Mail Yahoo Mail users generally find the app reliable for email delivery . However, some recent issues include emails bouncing back as undeliverable R78 and syncing problems with multiple accounts .
Spam & Inbox Management tieR12R31R64R118
Mail Mail users are frustrated by the app's inability to block spam emails, with some reporting that blocking seems to increase spam R12R31.
Yahoo Mail Yahoo Mail users frequently complain about excessive spam and sexually inappropriate content in their inboxes, which they struggle to block or delete R64R118.
User Interface & Ease of Use tieR13R15R19R24
Mail Mail users find the app confusing to navigate, with unclear categories, difficulty finding read emails or attachments R15R19, and unexpected changes to the mailbox view R13. Some also report issues with the search function not working correctly R24.
Yahoo Mail Yahoo Mail has received mixed feedback on its user interface. Some users appreciate recent improvements and find it easy to use . However, many dislike recent updates, citing a jumbled screen, lack of email separators , and a terrible search function .
Features & Functionality tieR10R34R37R39
Mail Mail users report issues with attachments not downloading R10, inability to send photos R37, and difficulty unsubscribing from mailing lists R39. There are also complaints about the lack of advanced features like viewing email headers for security R34.
Yahoo Mail Yahoo Mail users report problems with attachments not showing up , emails sent from the app having altered layouts , and the inability to add new folders . Some also miss features like reminders and the undo delete function .
Performance & Stability tieR10R45R48R81
Mail Mail users report the app saying 'updating for weeks' without actually updating R10, disappearing from the home screen R45, and network issues when dealing with many messages R48.
Yahoo Mail Yahoo Mail users frequently report the app crashing , freezing, especially after 'streak' notifications R81, and general unresponsiveness .
Pick Mail if

You are deeply integrated into the Apple ecosystem and prioritize a default app, despite its reported shortcomings in core email functions .

Pick Yahoo Mail if

You are a long-time Yahoo Mail user who values its historical reliability and organization features, and are willing to tolerate recent frustrations with updates, ads, and occasional performance issues .

Evidence note: Reviews for Mail often refer to it as 'Mail' or 'Apple Mail,' indicating it's the default app on Apple devices. Many negative reviews for Mail are recent and express frustration with changes, suggesting a decline in user satisfaction. Yahoo Mail reviews show a strong sentiment from long-term users, indicating loyalty despite recent negative updates.

Frequently asked

Does Mail block spam effectively?
No, Mail users report significant issues with the app's inability to block spam emails, with some even finding that blocking efforts lead to an increase in spam R12R31.
Are there ads in Yahoo Mail?
Yes, Yahoo Mail users frequently complain about an excessive number of ads in their inbox, which are difficult to delete or omit, and sometimes appear when trying to delete old emails R72R79R82R100.
Do I need to pay for Yahoo Mail?
Yahoo Mail is free to download, but some users report being charged for certain features, such as retaining their email address or increasing storage space, with one user mentioning a $1.99 monthly fee R70R78R82R103.
Does Mail have problems receiving emails?
Yes, many Mail users report frequent problems with not receiving emails, including important verification codes, and issues with emails not being delivered or attachments not downloading R3R7R10R18.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R3] Mail 3/5 · US Mail is so far the worst app: I suddenly stop getting any emails I don’t know what happened I just stoped getting emails bus it is go so it gets 3 stars
  2. [R7] Mail 2/5 · US It doesn’t work for me: For some reason I don’t get anything even when I’m trying to sign in to websites it doesn’t It only sends me the thing from Apple send it
  3. [R10] Mail 1/5 · US Updating: Says updating for weeks yet does not update and will not download attachments. Does not send or deliver all emails
  4. [R16] Mail 1/5 · US Apple 17: Loss access to emails since I bought new iPhone 17. I had to load Gmail app so I could get emails.
  5. [R12] Mail 3/5 · US Ongoing Headache: I’ve yet to get my app to chime for new email. Which I guess is good because of all the stupid spam emails I get. Which comes to my next headache…this app will NOT block spam emails when you block them. It seems like the more I block the worse it gets. Frustrating. I’m about to stop using it. And there’s no help in sight.
  6. [R31] Mail 1/5 · US e-trickery and too ill to act on it: Emails go to another name. Scam Spam text messages daily, even with Apple updates. Phone calls Read Only invasive. Untrustworthy Siri.
  7. [R64] Yahoo Mail 1/5 · US Spam email and sexual inappropriate content: I’ve tried every setting possible and hi my inbox is spammed all day long with filthy emails from I don’t know where. I’ve never visited a site like that and it’s really starting to piss me off. Doesn’t matter how many times I delete them or block them they just keep coming back.
  8. [R118] Yahoo Mail 1/5 · US Email hacked: I’m receiving unwanted emails and I’m having hard time reporting the and deleting them at the same time. There’s no option for that.
  9. [R13] Mail 1/5 · US Unexpected changes: Why does my mail box keep changing? Now I am only allowed to see unread emails, can’t even see my inbox
  10. [R15] Mail 3/5 · US Not user friendly: Instructions needed to use and organize the Mail Box
  11. [R19] Mail 1/5 · US Categories Unclear: The ways the categories are set up, it’s very confusing to find read email that I need to return to, my sent email and to attachments.
  12. [R24] Mail 3/5 · US SEARCH DOES NOT WORK: Edit: search is still not working. I search for ‘survey’ and it locates emails with ‘form’. Not any better than not working at all like before. After last update, the search no longer works. I put in the name or word I am looking for on all my emails and nothing comes up.
  13. [R34] Mail 1/5 · US Elephant in the room: My iPhone has an amazing set of security and privacy features. The inability to view email headers and security verification in the app is inexcusable to the point of this not being implemented would be SEEMINGLY INTENTIONAL. All these smart engineers and “whoops we forgot this very basic thing with the single most used app”, lol, yeah right. Further, the masking of the from
  14. [R37] Mail 1/5 · US Photos: I am trying to send pictures to people off my phone, but nothing is being sent
  15. [R39] Mail 3/5 · US ok: i’ll try to unsubscribe from a mallet thing but it doesn’t work i still get mail from them
  16. [R45] Mail 3/5 · US Disappeared from home screen: Everything was great till the app suddenly disappeared from my home screen and I can’t get it back
  17. [R48] Mail 3/5 · GB Good but..: When there is soo much messages your network cuts you off. I had over 1000+ messages and my internet was bad but on my laptop there was only 1 e-mail and the internet was good and they share the same network
  18. [R81] Yahoo Mail 3/5 · US Stop: Stop with the streak. Stop what you’re doing. This morning, while in my inbox, I was trying to read email and I couldn’t open any of my mail. This was after I received a message pertaining to a streak. Please stop. Also there is no “ help” option. No operators to chat with… nothing to help you. I can’t even open my mail. 😡
  19. [R72] Yahoo Mail 3/5 · US Not real happy with it: I don’t like the in box with all with all those ads
  20. [R79] Yahoo Mail 2/5 · US Simple: Don’t understand why you just can’t leave things simple. Leave out the adds. And other mess.
  21. [R82] Yahoo Mail 1/5 · US Not Happy I can’t delete the Ads: I’ve had this email for years and now you want to pay
  22. [R100] Yahoo Mail 1/5 · US Ads!!!!: Way too many ads and cannot delete. It’s a joke
  23. [R70] Yahoo Mail 1/5 · US Charges for email: I gave a 1 star because of the twcemt money grab to keep my email address
  24. [R78] Yahoo Mail 3/5 · US Emails keep bouncing back undeliverable: Some emails continue to bounce back undeliverable even when I am replying. I had a friend get upset that thinks I ignored an employment reference response reply I could not get to go through. I’ve had my email address for over 30yrs naturally it became full when Yahoo limited the space. I have to now pay $1.99 a month for this email address. It feels like a
  25. [R103] Yahoo Mail 1/5 · US Unable to access alias: Yahoo has been my preferred email for years now now that you’re adding subscriptions and upsell. I lost access to my alias. I’m really disappointed.
  26. [R18] Mail 3/5 · US No Emails?: I like this app but I haven’t gotten my Emails for some reasons.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store