Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

MyDCCU Mobile vs BCU Mobile Banking

MyDCCU Mobile 4.9★ · Free to download 60
Winner BCU Mobile Banking
BCU Mobile Banking 4.9★ · Free to download 65

BCU Mobile Banking has a slight edge over MyDCCU Mobile due to its more consistent performance and broader feature set, despite both apps facing recent issues with updates and core functionalities.

Full reviews: MyDCCU Mobile · BCU Mobile Banking

Both MyDCCU Mobile and BCU Mobile Banking have received mixed recent reviews, with many users reporting significant issues after updates, including login problems, freezing, and non-functional features. While MyDCCU Mobile struggles with basic reliability and missing features like Zelle, BCU Mobile Banking also faces criticism for freezing and mobile deposit issues, but generally offers a more stable experience and better customer service.

Head to head

Features edge: BCU Mobile BankingR3R4R19R45
MyDCCU Mobile MyDCCU Mobile users frequently request Zelle integration, indicating a significant missing feature R3R51. While some users praise its existing features like mobile deposit and transfers R19R45, others report that mobile deposit is not working after recent updates R4.
BCU Mobile Banking BCU Mobile Banking offers features like mobile deposit and Zelle, though users report inconsistent functionality. Mobile deposit is often described as a 'joke' or 'borderline useless' due to glitches R63R70R75, and Zelle functionality is frequently reported as unavailable or unreliable .
Ease of Use tieR9R15R21R24
MyDCCU Mobile Many MyDCCU Mobile users find the app easy to use and navigate, praising its simple format and quick access to account info R15R21. However, recent updates have introduced issues like small text R9 and a persistent 'what's new' message blocking account views R24, making it difficult for some to use.
BCU Mobile Banking BCU Mobile Banking is generally described as easy to navigate and user-friendly by many . However, some users experience difficulty with specific features, such as the credit card reward page requiring manual account number entry R75, and issues with the app freezing or not loading .
Reliability edge: BCU Mobile BankingR1R4R7R12
MyDCCU Mobile MyDCCU Mobile has significant reliability issues, especially after recent updates. Users report constant bugs, freezing logins, mobile deposit not working, and the app being frequently down R1R4R12. Some users also report transaction information taking days to update R7.
BCU Mobile Banking BCU Mobile Banking also suffers from reliability problems, with users reporting the app freezing frequently and being 'temporarily unavailable' . Mobile deposit is often reported as not working correctly R70R75, and Zelle functionality is inconsistent . However, some users find it 'good and reliable' for basic banking and note that it shows 'up to the minute interactions' .
Security & Login tieR6R16R18R42
MyDCCU Mobile MyDCCU Mobile users report frustrating login and security issues. Recent updates require frequent verification R16R18, and facial recognition can automatically log into the wrong account R6. Some users appreciate the security steps taken R42.
BCU Mobile Banking BCU Mobile Banking users experience issues with verification screens, with some unable to get past the 'verify human' step . The app is also criticized for constantly pinging location services, even when closed, which raises privacy and battery concerns R72R76R89. However, many users praise BCU for its strong security against hacking and suspicious activity .
Customer Support edge: MyDCCU MobileR2R16R36R43
MyDCCU Mobile MyDCCU Mobile users generally praise the customer service of DCCU, describing staff as friendly, caring, knowledgeable, and helpful R2R36R43. Some users mention contacting customer service for app issues but without a clear resolution R16.
BCU Mobile Banking BCU Mobile Banking users have mixed experiences with customer support. Some laud BCU for being responsive and effective, and for caring about customers . However, others report issues with denied claims , unhelpful phone support , and delays in addressing app issues . Staff are also described as disrespectful by some .
Pick MyDCCU Mobile if

You prioritize excellent customer service and are willing to overlook recent app bugs and missing features like Zelle R2.

Pick BCU Mobile Banking if

You need a banking app with a broader set of features, including Zelle and mobile deposit, and are comfortable with occasional glitches and a less consistent customer support experience .

Evidence note: Both apps have a high lifetime rating, but recent reviews are heavily skewed negative, indicating significant issues with recent updates for both. The comparison primarily draws from these recent, more critical reviews.

Frequently asked

Does MyDCCU Mobile support Zelle?
No, MyDCCU Mobile users frequently request Zelle integration, indicating it is not currently a feature R3R51.
Are there issues with mobile deposit in BCU Mobile Banking?
Yes, many BCU Mobile Banking users report significant issues with mobile deposit, describing it as 'a joke' or 'borderline useless' due to glitches and inaccuracies R63R70R75.
Do recent updates cause problems for MyDCCU Mobile?
Yes, recent updates to MyDCCU Mobile have caused numerous problems, including the app constantly being down, mobile deposit not working, login freezing, and frequent verification requests R4R12R16R18.
Does BCU Mobile Banking drain phone battery?
Yes, some BCU Mobile Banking users report that the app constantly runs in the background and pings location services, leading to significant battery drain even when background app refresh is turned off R72R76R89.

What reviewers actually said

Built only from these 110 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R3] MyDCCU Mobile 3/5 · US Zelle: Would be better if it had Zelle
  2. [R4] MyDCCU Mobile 1/5 · US App constantly down: Mobile deposit doesn’t work after recent update. Login freezes. Latest update has been so frustrating I’ll be switching banks. It’s 2023.
  3. [R19] MyDCCU Mobile 5/5 · US DCCU mobile: I love DCCU . I can check my account and deposit to my account on mobile.
  4. [R45] MyDCCU Mobile 5/5 · US Easy to navigate and very functional!: I’ve been with DuPont for many years now, and it has always been an excellent bank. From bank locations I’ve visited to using their app and online services. Online deposits and transfers are simple and easy to navigate, and always improving. Thanks DuPont!
  5. [R9] MyDCCU Mobile 3/5 · US Text is way too small: Love the old app. Not the new one. Only things is, the text is too small.
  6. [R15] MyDCCU Mobile 5/5 · US Use: So ease to use! Love the features
  7. [R21] MyDCCU Mobile 5/5 · US Roy berry: The my DCCU mobile app is very helpful and easy to use, and is extremely sufficient
  8. [R24] MyDCCU Mobile 1/5 · US Doesn’t work: The new version of this ap does not work. The accounts page is covered by the “what’s new” message that won’t go away no matter how many times I click through all of it. I can’t view my account balances on the ap, so what’s the point.
  9. [R1] MyDCCU Mobile 1/5 · US Worst Bank OAT: I had to switch my checking account to a whole other bank because Dupont is just so bad with the constant bugs, issues, and annoyances. It's not even just a me thing, it's an inconvenience to my peers as well. Seriously! My card went poof from the bank system entirely out of no where the other week; thousands of points. New cars, no points! Awful bank.
  10. [R7] MyDCCU Mobile 1/5 · US Do not like the last update!: It used to be accurate as soon as I made a transaction, now it takes a few days for the system to catch up!
  11. [R12] MyDCCU Mobile 1/5 · US New Update Doesn’t Work: New update doesn’t allow me to access my account online or mobile. Was asked to delete several times and RE-install with no success. Should have been done on a weekend not in a business week! Clearly wasn’t tested. Said may be too much traffic trying to login. If that’s the case then this would be a complete failure!
  12. [R6] MyDCCU Mobile 3/5 · US So much better!: Much better than before, with only one pet peeve- I hate that the facial recognition login is instant when you open the app. I access an account and also my husband’s account from time to time, but no matter what, every time I open the app, it opens his account instantly. Then I have to logout and retry it, with my phone pointed away from my face so it will “fail”. Sometimes I for
  13. [R16] MyDCCU Mobile 1/5 · US Really went downhill: This app used to be generally pretty usable. However there was apparently a new update and now I’m being asked to verify my login 3+ times a day. If I have to be sent a verification code that often, what’s the point in having a password? I’ve tried to contact customer service with nothing done to remedy the problem. This pretty much makes the app junk now.
  14. [R18] MyDCCU Mobile 1/5 · US HATE THE NEW UPDATE: Recently got a notification that there was a security update. It is absolutely AWFUL!! Just about every time I go to use the app I have to verify it’s really me. Even on my boyfriend and mine’s joint account I cannot even verify that it’s me to have access to it. So done with DCCU.
  15. [R42] MyDCCU Mobile 5/5 · US Good App! No issues: Actually, one problem I’ve had was signing in, but that was a long time ago. Since then, I e realized how secure this app is and how easy it is to use and sign in to if you know your stuff
  16. [R2] MyDCCU Mobile 5/5 · US El mejor: Un personal amable y con oportunidades
  17. [R36] MyDCCU Mobile 5/5 · US Extroidanary: Extraordinarily fine service and absolute integrity are to be found throughout DCCU. Dr. Win Winfree
  18. [R43] MyDCCU Mobile 5/5 · US Feedback: I like Dupont community credit Union, because I have always been watched out for and protected by your system. Everyone at the bank or all the branches have been very kind and very helpful. I appreciate everything everybody does for me. Y’all have a great day and God bless. With love, Denise McCoy
  19. [R51] MyDCCU Mobile 5/5 · US Get Zelle: Easier way to move money instantaneous
  20. [R63] BCU Mobile Banking 3/5 · US Depositing a Check is a JOKE: I’ve never had a more frustrating experience trying to scan a check. What a fluffing joke!
  21. [R70] BCU Mobile Banking 1/5 · US Needs update: Deposit anywhere does not work. I clearly updated both front and back of check and it was declined due to not having back of check. In the declination the back of the check was included! I will not be wasting time and checks with this app. It’s enough frustration this CU is mostly online.
  22. [R75] BCU Mobile Banking 3/5 · US Disappointing quality: I like BCU, but this app is a real letdown. The mobile deposit feature is borderline useless - glitchy interface, and whatever AI or algorithm they use is very inaccurate. The app will leave your location services in use for eternity until you manually close it. The credit card reward page makes you enter your account number manually and the app doesn’t let you go back to ac
  23. [R72] BCU Mobile Banking 3/5 · US Battery hog: Constantly running in the background, and I even turned off background app refresh and it still ran for more than 19 hours in the background and drained 7% of my phone’s battery. Started doing this since iOS 26 so I had to delete. Hopefully they figured the problem.
  24. [R76] BCU Mobile Banking 2/5 · US BCU constantly pinging location: Anytime you open the Bcu app it remains in the background pinging the devices location. This happens with all my devices and friends devices as well. You can notice this because you will see the GPS icon in the iPhone island and it opens the Bcu app when you click it.
  25. [R89] BCU Mobile Banking 4/5 · US Good app: The app is very useful but I hate that it tracks my location even if I switch to other apps until I fully close this app.

Synthesized from 110 recent App Store reviews · updated July 2026 · View on the App Store