UBA Mobile Banking vs CBNA Mobile Banking

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R9] UBA Mobile Banking 3/5 · US Loans: Allow me to take loans
2. [R34] UBA Mobile Banking 1/5 · US Terrible mobile app: I won’t swear for the developer behind this terrible development yet. For goodness sake, how is my limit 5m and I’m only opportune to send out only 200k. The secure pass or token is not going either and it’s close to impossible to speak with a customer care. If this opportunity pass me by huh, I’ll surely say goodbye to this bank. It’s over a decade banking with you and it suc
3. [R62] CBNA Mobile Banking 5/5 · US Deposited check: Easy to use on app
4. [R77] CBNA Mobile Banking 5/5 · US Great Banking app: Very user friendly, with excellent ways to manage your money ❤️
5. [R4] UBA Mobile Banking 1/5 · US Rookie app: The most annoying bank app I've ever come across in Nigerian banks. You should really look into it
6. [R10] UBA Mobile Banking 1/5 · US Worst app I’ve ever used: Can’t even send money
7. [R71] CBNA Mobile Banking 5/5 · US Ease of use: Very easy to understand and simple HUD.
8. [R72] CBNA Mobile Banking 3/5 · US Needs more work: The mobile banking app is not that intuitive. Getting details on accounts is not easy. The format is ugly and very few transactions can be seen at one time. It looks cheap.
9. [R7] UBA Mobile Banking 1/5 · US Can’t log in: I have used the UBA mobile app for awhile now, even with the issues that comes with it. Recently, I noticed that I can sign in but it won’t bring up my dashboard. It will show that I have signed in, but I can’t do anything. I received an sms from UBA that the app has been upgraded. However, there is no button to upgrade on the App Store. I am still getting the same display. Terrible
10. [R19] UBA Mobile Banking 1/5 · US Unable to login / showing error: Currently I can’t use the app because it’s refused to log me in, it keeps showing error, please sort the issue out thanks
11. [R88] CBNA Mobile Banking 1/5 · US Update: After the update on Saturday, it tells me I need to update my app but will not let me. Can’t get into my account. Real nice
12. [R98] CBNA Mobile Banking 1/5 · US Error updating: It seems to sporadically have errors updating lately, and sometimes goes a couple of days before it gives me the updated information. I’ve had this app for years and never had this problem so often.
13. [R24] UBA Mobile Banking 3/5 · US My banking services option unavailable on my menu: My banking services option unavailable on my menu. Customer Service not able to provide satisfactory support.
14. [R55] UBA Mobile Banking 1/5 · US Always network issue: I’m not feeling safe with your bank and this network issue you people need to fixed your banking system, this is 2026 your service is totally poor and for the past 4 days now I can’t have access to my own money that’s ridiculous and your app sucks
15. [R119] CBNA Mobile Banking 5/5 · US Friendly: Friendliest bank and stellar customer service! Easy access for anything online and at locations, great help with problems
16. [R96] CBNA Mobile Banking 1/5 · US Terrible bank to do business with!: Severely unequipped for modern day bank. Good luck getting anyone who can help you on top of that. You can wait for days for a call back.
17. [R61] CBNA Mobile Banking 2/5 · US Pending Issues: It’s dumb when it says it takes the money out and it’s pending and then the money isn’t taken out. It’s almost made me overdraft a few times. You guys shouldn’t take it out or at least not say it taken out until it is. Multiple times now I’ve had 401 day than the next day it’s up to 600 and then two days later back down to 100. Really confusing, if I didn’t keep track of it myself
18. [R68] CBNA Mobile Banking 5/5 · US Mr Douglas Montroy: Checking Account and a Debit Card Account